Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Software Engineer, Infrastructure

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta is recruiting for an experienced Software Engineer to join the Software Engineering (Infrastructure) team. The role involves designing and coding large-scale distributed components that support Facebook's massive user base. The ideal candidate should have a strong background in building infrastructure applications, experience with languages like C/C++, Java, PHP, and Hack, and a proven track record in improving system efficiency, scalability, and stability. Meta offers competitive compensation and benefits, and the role provides an opportunity to shape the future of social technology.

Account Executive MuleSoft NGO / United Nations

Company: Salesforce

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Associate UX Designer

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot's Digital Experience Team is seeking an ambitious Associate UX Designer to join their creative community. This role offers an excellent opportunity for early-career professionals to learn and apply fundamental UX principles, contributing to specific project experiences. The ideal candidate will have 2-3 years of design and user experience, proficiency in UX design tools, and a strong understanding of human-centered design principles. The Associate UX Designer will assist in user research, wireframing, prototyping, and collaboration with UI designers to ensure cohesive user experiences. This is a chance to grow skills while contributing to meaningful projects impacting millions of users worldwide.

Associate Director, Offset Program Management

Company: RTX

Location: Remote

Posted Jan 23, 2025

Raytheon is seeking an Associate Director, Poland Offset and Polska Program Manager for a 3-year international assignment in Warsaw, Poland. The role involves managing day-to-day execution of Polish offset and Polska programs, including Global Patriot and LTAMDS offset scope. The candidate will maintain strong relationships with Polish offset customers, lead cross-functional organizations, and develop yearly financial targets. Qualifications include a Bachelor's degree, minimum 12 years of relevant experience, and the ability to obtain a U.S. government security clearance.

Liability Determination Adjuster - Remote (MST/PST)

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate, a company with over 90 years of experience, is seeking a Liability Adjuster for a remote home-based role. The role involves assisting customers with auto losses, conducting thorough investigations, negotiating settlements, and maintaining accurate records. Allstate offers a comprehensive benefits package, including competitive pay, flexible scheduling, and ongoing training. The ideal candidate will have strong communication skills, be detail-oriented, and proficient in using technology for claim processing. Familiarity with insurance policies and regulations is a plus. The role offers a sign-on bonus for candidates with an active adjuster's license in TX, FL, or their resident state.

Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Senior Financial Analyst

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Software Engineer (L2)

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Field Service Engineer III, Bioprocess (North East)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a dedicated Service Engineer to repair, install, and update hardware and automation products. The role involves providing services like installation, training, maintenance, and compliance. The engineer will also work on commissioning and qualification of equipment, and develop positive relationships with customers. The ideal candidate should have a technical degree, experience in cell culture, fluorescence microscopy, and flow cytometry, and strong communication skills. The company offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Compliance Manager

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Partner Success and Services Readiness Program Manager

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

The job involves designing, launching, and managing innovative readiness programs with a focus on upskilling partners for customer success. This includes promoting these programs to stakeholders, developing communication plans, and collaborating with various teams within Autodesk. The role also involves evaluating and simplifying existing programs, actively managing reporting and metrics, and working with regional teams for successful deployment. The job description highlights Autodesk's commitment to diversity, inclusion, and providing competitive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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