Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Board Certified Behavior Analyst

Company: Child Builders ABA

Location: USA

Posted Jan 23, 2025

The job posting is for a BCBA Assistant Clinical Director position. The role involves leading and overseeing a home-based ABA program, providing clinical supervision to BCBAs and RBTs, and ensuring high-quality care for clients with autism. The ideal candidate should have a Masters degree in ABA, BCBA certification, and at least 3 years of experience in ABA services. Strong leadership, organizational, and communication skills are required. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

Proposal Developer

Company: eClinical Solutions

Location: USA

Posted Jan 23, 2025

eClinical Solutions is a company that assists life sciences organizations globally in expediting clinical development projects through expert data services and the elluminate Clinical Data Cloud. The Proposal Developer role involves creating and updating proposals, RFIs, and other sales documentation. Key tasks include reviewing client documents, drafting proposals, maintaining templates, and utilizing Loopio RFP software. The ideal candidate should have 5+ years of experience in sales/marketing/proposal development, preferably in the CRO/Pharmaceutical field, with knowledge of the drug development process and Loopio software. Strong multitasking, communication, and technical skills are required. eClinical Solutions is a fast-growing company that values diversity and inclusivity, recently winning the 2023 Top Workplaces USA national award.

IAM Delivery Lead

Company: GuidePoint Security

Location: USA

Posted Jan 23, 2025

GuidePoint is seeking an experienced IAM Delivery Lead with a strong background in managing multiple projects and teams. The role involves creating project plans, budgets, and reports, as well as managing the OpenAir time tracking system. The candidate must have extensive experience in IAM programs, including Access Management, Identity Life Cycle Management, and Privileged Access Management. Familiarity with various IAM tools such as SailPoint, Saviynt, and Okta is required. The ideal candidate should have a minimum of 8 years of project management experience, strong problem-solving skills, and the ability to work independently and with executive teams. Preferred certifications include CISSP, Security+, CSM, and PMP.

Senior Software Engineer - Risk & Fraud

Company: Eventbrite, Inc.

Location: USA

Posted Jan 23, 2025

Eventbrite's Risk and Fraud Engineering team is a cross-functional group responsible for protecting users from bad actors, inappropriate content, and financial fraud. They work on a platform that impacts various parts of the company, from account creation to event payout. The team consists of software engineers, data scientists, data analysts, product managers, and an engineering manager. They value collaboration, clear communication, and opportunities for learning. As a Sr Software Engineer, you will build and maintain the risk and fraud platform, work with data scientists' models, and contribute to the tech stack's future direction. The team uses Python, Django, TypeScript, AWS, MySQL, DynamoDB, lambda, CDK, OpenSearch, Celery, Snowflake, Airflow, and SageMaker. The ideal candidate has 4+ years of experience in building scalable software applications, strong Python and TypeScript skills, cloud platform experience, SQL and NoSQL DB knowledge, and a bias for action.

Neuropathologist – Staten Island University Hospital, Northwell Health

Company: Northwell Health Physician Partners

Location: STATEN ISLAND, NEW YORK (USA)

Posted Jan 23, 2025

Staten Island University Hospital, part of Northwell Health, is seeking an AP Board Certified Neuropathologist. The hospital, a 714-bed teaching facility, offers modern services and a new comprehensive cancer center. Northwell Health, New York's largest healthcare provider, provides a competitive salary and benefits, along with an academic appointment with The Zucker School of Medicine at Hofstra/Northwell.

Principal Customer Success Manager

Company: EDB

Location: USA

Posted Jan 23, 2025

The EDB Principal Customer Success Manager (CSM) role is fully remote for US ESTCST Time Zone candidates. The CSM will lead EDB's customer-centric strategy, ensuring customers achieve their goals and derive sustainable value from EDB solutions. The CSM will collaborate across EDB functions to drive adoption, growth, and retention, while ensuring a positive customer experience. Key responsibilities include delivering a world-class customer experience, creating and implementing individual Customer Success Plans, proactive management of customers, nurturing accounts for expansion, and overseeing coordination of EDB resources. The ideal candidate will have 5+ years of account management experience, strong interpersonal skills, and a proactive problem-solving mindset. Experience with Partner relationship management and knowledge of PostgreSQL, Linux, RedHat, HPE, and Open Source cloud service providers are beneficial. The total potential OTE is $235,165.

Sr. IT Workspace Engineer

Company: EDB

Location: USA

Posted Jan 23, 2025

The company is seeking a highly skilled and motivated Workspace Engineer for a fully remote position. The ideal candidate should have extensive experience as an Okta Administrator, advanced SSO integration expertise, and a strong background in endpoint management. The role involves managing and supporting Okta environments, Workspace One, Google Workspace, and Slack. The candidate will also be responsible for troubleshooting issues, engineering security policies, and collaborating with cross-functional teams. The company values excellent communication skills, self-starting abilities, and strong problem-solving skills.

VP - Quality Systems

Company: hims & hers

Location: USA

Posted Jan 23, 2025

The VP of Quality Systems will play a crucial role in building, integrating, and managing quality system activities across all business units. This role involves ensuring alignment with regulations, driving consistency of Quality Systems, developing and adapting the Management Review Process, leading and documenting management review meetings, and collaborating to identify appropriate IT systems. The ideal candidate should have a BS Degree in the Sciences or other technical discipline, 15+ years of QA experience in the pharmaceutical industry, strong regulatory compliance knowledge, and a proven track record of leading and executing process improvements.

Workday Extend Developer

Company: Dropbox

Location: USA

Posted Jan 23, 2025

The job posting is for a Workday Extend Developer with at least 5 years of experience in Workday tools and technologies, specializing in Extend application development for 2 years. The role involves designing, building, and deploying scalable Workday Extend applications, developing integrations, creating custom solutions, collaborating with cross-functional teams, and providing technical support. The ideal candidate should have strong knowledge of Workday Extend, Workday Studio APIs, and proficiency in object-oriented programming languages. Workday certifications, familiarity with agile methodologies, and experience in global organizations are preferred.

AI/Machine Learning Engineer

Company: Oddball

Location: USA

Posted Jan 23, 2025

Oddball is seeking a Machine Learning Engineer with extensive experience in software and ML engineering, leading cross-functional teams, and expertise in NLP and transformer models. The role involves developing and deploying advanced ML models, collaborating with cross-functional teams, and driving innovation in federal programs. The ideal candidate should have proficiency in Python, ML libraries, and experience in the full ML pipeline. Familiarity with federal AI governance frameworks and compliance standards is a plus. The company offers a fully remote position, comprehensive benefits, and a competitive salary range of $140,000 - $170,000.

Sr. Director Financial Operations

Company: StackAdapt

Location: USA

Posted Jan 23, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking a Sr Director of Financial Operations. This role involves managing a small team, driving system implementations, and enhancing financial infrastructure. The ideal candidate will have 12+ years of relevant experience in accounting or finance, preferably within the software and technology industry, with expertise in financial systems and strong project management skills. The position offers a highly competitive salary, comprehensive benefits, and a supportive culture.

Manager, Engineering - Search

Company: MyFitnessPal

Location: USA

Posted Jan 23, 2025

MyFitnessPal, the world's leading nutrition app, is seeking a Software Engineering Manager to lead a cross-functional team in revolutionizing the app's search experience. The role involves managing a team of Android, Backend, iOS, and Web engineers, ensuring close collaboration with Product and Design, and maintaining high-quality codebases. The ideal candidate should have experience leading engineering teams using Agile principles, Scrum methodologies, and mentoring engineers. Knowledge of software engineering best practices and experience with high-traffic, scalable mobile applications are required. The role offers a competitive salary range of $157,000 to $200,000, along with comprehensive employee benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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