Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Product Manager - Ranking, Core Experience

Company: Reddit

Location: USA

Posted Dec 20, 2024

The Core Experience team at Reddit is responsible for creating simple and modern experiences that appeal to everyone. They own all major surfaces of Reddit such as the feed, video player, and comments page. The Ranking Foundation team was created to improve the relevance of ranking and recommendations in previously underserved surfaces on Reddit. They are looking for a Staff-level Product Manager to uplevel ranking and recommendations by creating clear strategy and impact-driving roadmaps.

HR Analyst

Company: General Motors

Location: USA

Posted Dec 20, 2024

This role is based remotely but requires occasional in-person meetings in Atlanta, Austin, Detroit, Warren, Pontiac, Milford, or Mountain View. The HR Analyst will work closely with HR CoEs and HR Field teams to deliver actionable business-driven people insights, drive positive employee experience, and improve organizational effectiveness. The role offers a chance to influence talent strategy, help design insights, and be part of a great team. Responsibilities include managing analytics projects, providing ongoing reporting, and developing relationships with stakeholders. The ideal candidate should have 3+ years of client-facing People Analytics or Human Capital Consulting experience and be familiar with HR data, global and country-level data collection processes, and data storytelling.

Vascular Clinical Specialist

Company: Penumbra

Location: USA

Posted Dec 20, 2024

The Clinical Specialist role involves providing support to regional sales teams in areas such as market development, procedural coverage, troubleshooting, education, training, customer service, and follow-up. The candidate must be located within the Orlando, FL area and have experience in the industry. The role requires developing relationships with hospital personnel, educating customers on product merits, and maintaining open communication lines with customers. The position requires a Bachelor's degree in a relevant field, additional training and certification, and 3+ years of experience in a hospital setting or medical device company. The role involves working in a busy, demanding, and competitive environment with a focus on adhering to the Company's Quality Management System and relevant regulations.

Senior Field Marketing Manager

Company: Tecton

Location: USA

Posted Dec 20, 2024

Tecton is a company that provides a feature platform to activate data for smarter models and predictions. They have experienced founders who developed the first Feature Store for Uber's Michelangelo ML platform. They are funded by Sequoia Capital, Andreessen Horowitz, and Kleiner Perkins. They have a distributed team with offices in San Francisco and New York City. They are looking for an experienced Field Marketing Manager to drive lead generation and pipeline acceleration.

Staff Software Development Engineer

Company: EDB

Location: USA

Posted Dec 20, 2024

The job description is for a PostgreSQL developer responsible for developing database code, working on software upgrades, and collaborating with project teams. The candidate should have 3+ years of experience, expert programming skills in C, and knowledge of software development under Linux. The ideal candidate should also have general PostgreSQL knowledge, knowledge of Python, distributed databases, and experience with Linux, GitHub Actions workflows, and ETL fundamentals.

Sr. 2D/3D Motion Designer - Post Production

Company: hims & hers

Location: USA

Posted Dec 20, 2024

This job posting is for a Senior 2D3D Motion Designer role in a remote position. The role requires a self-motivated professional with experience in creating high-quality video edits and motion graphics for a brand platform. The ideal candidate should have advanced proficiency in Adobe Creative Cloud, strong knowledge of technical video workflows, and experience in compositing, motion tracking, and rotoscoping. The role involves collaborating with cross-functional teams, managing multiple projects, and delivering high-quality work under tight deadlines.

Donor Relations Specialist

Company: Mercy For Animals

Location: USA

Posted Dec 20, 2024

Mercy For Animals is seeking a Donor Relations Specialist to join their development team. The role involves ensuring supporters receive the best customer service, responding to donor inquiries, developing digital donor stewardship materials, managing stewardship donation platforms, conducting research on donor relations best practices, and leading special yearly projects for SMS workplace giving and end-of-year fundraising.

Senior Service Operations Analyst

Company: Myriad360

Location: USA

Posted Dec 20, 2024

The text describes a Senior Service Operation Specialist role at Myriad360, focusing on process improvement, operational excellence, and leadership. The ideal candidate should have Six Sigma certification and experience in project management, business analysis, and change management. The role involves driving operational excellence, delivering impactful projects, and fostering a culture of continuous improvement.

Payroll Administrator

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 20, 2024

The job posting is for a Payroll Administrator position at American Specialty Health Incorporated. The role involves processing and auditing payroll-related disbursements and reporting, ensuring data integrity, and complying with company policies and government regulations. The position is remote and requires a stable internet connection, a minimum of 50 Mbps download and 10 Mbps upload speed, and the ability to work from home with company-provided technology equipment. The responsibilities include execution of all payroll processing and reporting, managing payroll email inbox, assisting in the development and implementation of automated payroll systems, and applying for registration in states where ASH may hire new employees. The ideal candidate should have an Associates degree in Accounting or 34 years of relevant experience, minimum of 2 years experience with computerized multistate payroll systems, and strong Microsoft Office skills. The company offers a positive work environment, equal opportunity employment, and competitive compensation and benefits.

Senior Product Manager - Models

Company: Weights & Biases

Location: USA

Posted Dec 20, 2024

Weights and Biases is a Series C company with $250M in funding and over 200 employees, serving over 1000 customers and more than 30 foundation model builders. They are looking for a Senior Product Manager to shape and deliver the future of their flagship Models product.

Account Manager

Company: Quantum Metric

Location: USA

Posted Dec 20, 2024

Quantum Metric is a remote-first company with a diverse and inclusive culture, offering a fun and engaging work environment. They have a strong focus on customer success, with an Account Manager role that involves strategic customer engagement, account planning, and regular QBRs with clients. The company offers competitive compensation, benefits, and perks, including a flexible work environment, professional development opportunities, and a recharge program after three years. Quantum Metric is a leader in Continuous Product Design, capturing insights from 40% of the world's internet users and supporting nationally recognized brands.

Senior Product Designer - Payroll

Company: Restaurant365

Location: USA

Posted Dec 20, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They focus on empowering team members, simplifying operations, and improving payroll processes. They are looking for a Senior Product Designer to collaborate on streamlining payroll tasks and creating user-friendly experiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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