Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Quality Engineer

Company: Bloomerang

Location: USA

Posted Nov 29, 2024

Bloomerang is a company that provides software and services to help nonprofits raise more money and do more good. They are looking for a Senior Quality Engineer to join their team, who has experience in test automation and a passion for quality. The company offers a range of benefits, including health insurance, time off, and a 401k match.

Senior Customer Support Specialist

Company: Zipline

Location: USA

Posted Nov 29, 2024

Zipline is a company that helps retail workers by providing a platform to improve communication and customer service. They are hiring a Senior Customer Support Specialist to join their team and are looking for someone with strong troubleshooting and problem-solving skills.

Senior Appeals Specialist

Company: Adaptive Biotechnologies

Location: USA

Posted Nov 29, 2024

Adaptive Biotechnologies is a company that is powering the age of immune medicine. They are looking for a Sr. Appeals Specialist to join their team. The role involves designing and implementing an appeal strategy to optimize reimbursement success and reduce claim denials.

Senior Product Manager, Operate Tools

Company: OpenZeppelin

Location: USA

Posted Nov 29, 2024

OpenZeppelin is a company that specializes in securing blockchain applications and smart contracts. They are looking for a product manager to lead the development of their Operate Tools, which will help developers and companies to securely code, audit, deploy, and operate smart contracts.

Corporate Counsel

Company: Nift

Location: USA

Posted Nov 29, 2024

Nift is a high-growth tech startup looking for a Corporate Counsel to join their team. The company is disrupting performance marketing and is backed by investors who supported Fitbit, Warby Parker, and Twitter. The role involves providing strategic legal guidance and ensuring compliance with relevant laws and regulations.

Virtual Clinical Educator

Company: Inizio Engage

Location: USA

Posted Nov 29, 2024

The job posting is for a remote educational support position with a biotechnology company. The job involves providing virtual educational programs to patients and caregivers, and requires a current US RN license, associate's degree or equivalent work experience, and excellent communication and interpersonal skills.

Senior Technical Program Manager

Company: Integral Ad Science

Location: USA

Posted Nov 29, 2024

The job posting is for a Senior Technical Program Manager position at Integral Ad Science. The role involves leading cross-functional teams, managing technology-focused discussions, and driving engineering strategy. The company is looking for someone with experience in technical program management, software development, and data-driven decision making.

Web Content Manager

Company: StackAdapt

Location: USA

Posted Nov 29, 2024

StackAdapt is a self-serve advertising platform looking for a Web Content Manager to join their team. The role involves creating and optimizing content for the website, improving brand messaging and user experience, and working closely with other teams.

Director of User Research

Company: Workiva

Location: USA

Posted Nov 29, 2024

The job posting is for a Director of User Research position at Workiva, requiring a candidate with a strong background in user research methodologies, passion for user-centric design, and ability to lead a team. The role involves defining the user research vision, conducting research studies, and driving prioritization of research efforts.

Software Engineer III - Mendix

Company: Energy Solutions

Location: USA

Posted Nov 29, 2024

Energy Solutions is seeking a senior-level Software Engineer III with Mendix experience to join their Information Systems team. The company focuses on market-based programs to deliver large-scale energy, carbon, and water-use savings. The role involves designing, developing, and maintaining software systems that support the distribution of incentives for clean energy technologies.

Senior CX Content Developer

Company: 1Password

Location: USA

Posted Nov 29, 2024

The job posting is for a Senior Content Developer at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves creating engaging and informative content for the customer community, and requires experience in content production and technical writing. The company offers a range of benefits, including health and wellbeing programs, growth and future opportunities, and flexibility and community support.

Director, Member Experience Strategy

Company: Oscar

Location: USA

Posted Nov 29, 2024

Oscar Health is hiring a Director Member Experience Strategy to join their Operations team. The role involves setting the overall department strategy and deploying tactics to enhance program value. The company offers a blended work culture, competitive pay, and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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