Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Clinical Data Analyst

Company: Modern Health

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Clinical Data Analyst to join the Analytics team at Modern Health. The role involves evaluating member utilization and outcomes, analyzing data to improve clinical results, and creating a compelling story around member outcomes. The company offers a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Senior Manager - Publisher Partnerships

Company: StackAdapt

Location: USA

Posted Nov 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Sr Manager of Publisher Partnerships and are looking for a candidate with experience in sales, business development, and account management. The company offers a competitive salary, benefits, and a supportive culture.

Engineer II, Quality Assurance & Testing

Company: Bellese

Location: USA

Posted Nov 07, 2024

Bellese Technologies is a mission-driven company that aims to make a meaningful impact on public health outcomes. They are looking for a tester to join their team, who has experience in testing complex systems, and is passionate about healthcare and changing the healthcare landscape.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 07, 2024

The job posting is for an Enterprise Sales Director East position at Lumos. The role involves driving sales strategy, building a high-performing sales team, and ensuring Enterprise Account Executives meet and exceed targets. The job requires 6+ years of experience in B2B SaaS Sales, experience managing an enterprise sales team, and strong communication skills.

Public Relations Specialist

Company: Mercy For Animals

Location: USA

Posted Nov 07, 2024

Mercy For Animals is seeking a Public Relations Specialist to join their team. The role involves drafting written materials, compiling press lists, and working with other departments to meet communications goals. The ideal candidate will have strong written and spoken communication skills, interest in animal welfare, and ability to work collaboratively.

Sales Engineer

Company: JumpCloud

Location: USA

Posted Nov 07, 2024

JumpCloud is a company that provides a unified open directory platform for managing identities, devices, and access across organizations. The PreSales Engineering team is looking for a technical sales professional to provide consultative support to organizations evaluating the JumpCloud platform.

Senior Researcher - Deep Learning

Company: AssemblyAI

Location: USA

Posted Nov 07, 2024

AssemblyAI is looking for a Senior Researcher to join their Research team. The successful candidate will conduct applied research in Speech and Natural Language Processing (NLP) and work closely with engineers to deploy models in production.

Staff UX Writer

Company: Springhealth

Location: USA

Posted Nov 07, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for a Staff UX Writer to join their team, who will be responsible for crafting clear and concise copy that enhances the usability and accessibility of their digital products.

Senior Value Engineer

Company: Signifyd

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Value Engineer to work with the Go to Market team to win new business, upsell products, and retain customers. The role involves crafting value selling narratives, creating business case presentations, and providing training on value engineering best practices.

Vendor Escalation Specialist I

Company: Pax8

Location: USA

Posted Nov 07, 2024

The Vendor Escalation Specialist I owns cases that have been escalated to our vendors, guiding partners through case resolution and maintaining case scope. Essential responsibilities include troubleshooting vendor-defined issues, partnering with the Technical Support team, and collaborating with vendors to drive continuous communications.

Senior Software Engineer II

Company: Splice

Location: USA

Posted Nov 07, 2024

The job description is for a Senior Software Engineer II position at a remote US company. The role involves defining architecture, driving implementation changes, and advocating for system designs. The company is looking for a candidate with experience in Go, Python, and cloud provider primitives, and a strong focus on customer experience.

Vice President, Global Talent Acquisition

Company: Western Digital

Location: USA

Posted Nov 07, 2024

The job description is for a Vice President of Global Talent Acquisition at Western Digital. The company is looking for a leader to build a cohesive recruitment strategy, develop a talent planning model, and optimize global talent acquisition processes. The job requires strong business acumen, experience in a senior leadership role, and a passion for providing an ultimate candidate experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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