Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Principal Machine Learning Engineer

Company: Twilio

Location: USA

Posted Oct 13, 2024

Twilio is looking for a Principal Machine Learning Engineer to lead research projects, build prototypes, and explore emerging technologies. The role requires 10+ years of hands-on experience as an engineer, 3+ years of research experience, and a passion for emerging technologies.

Software Engineer, Senior

Company: Settle

Location: USA

Posted Oct 13, 2024

Settle is a company that aims to make buying inventory easy. They are looking for a software engineer to join their Roots team to help manage and develop their core Catalogue system. The ideal candidate should have experience in building scalable systems, designing technical architecture, and building APIs.

Solutions Architect

Company: OpenX

Location: USA

Posted Oct 13, 2024

OpenX is seeking a talented and experienced Solutions Architect to join their team. The role involves leading the deployment, testing, and launch of OpenX products, serving as a technical advisor and project manager, and fostering strong relationships with clients.

Manager - Sales Development

Company: Figma

Location: USA

Posted Oct 13, 2024

Figma is looking for a Manager AMER Sales Development to join their dynamic team. The role involves managing a team of SDRs, establishing processes, and driving performance against goals. The ideal candidate has 1+ years of SDR/BDR sales management experience and a data-driven approach.

Data Strategist, Data Intelligence

Company: Power Digital Marketing

Location: USA

Posted Oct 13, 2024

Power Digital is a techenabled growth firm that offers best-in-class services, including SEO, Content Marketing, and Paid Media. They value diversity and have a people-first culture. The company is looking for a Senior Data Strategist to manage measurement strategies for marketing campaigns and communicate effectively with clients.

UI/UX Designer

Company: Tactiq

Location: USA

Posted Oct 13, 2024

Tactiq is seeking a UIUX Designer to create visually compelling and userfriendly interfaces for their digital products. The company is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors.

Senior Reconciliation Analyst

Company: Mercury

Location: USA

Posted Oct 13, 2024

Mercury is hiring a Senior Reconciliation Analyst to join their team. The role involves reconciling customer transactions, leveraging data to make strategic decisions, and collaborating with internal and external partners. The company offers a competitive total rewards package, including base salary, equity, stock options, and benefits.

Senior Software Engineer - Artifacts

Company: Weights & Biases

Location: USA

Posted Oct 13, 2024

The company Weights amp Biases is looking for a Senior Software Engineer to join their Artifacts Registry and Automations Team. The role involves building and optimizing systems for artifact management, model versioning, and workflow automation. The company offers a competitive salary, equity, and benefits package, and is committed to providing a user-first approach.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Oct 13, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their engineering team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering teammates, and making a meaningful impact on users' health and fitness journeys.

Education Recruiter

Company: CrewBloom

Location: USA

Posted Oct 13, 2024

The job posting is for a K12 Education Recruiter to join a growing team, focusing on staffing public schools across the US. The role involves managing the recruitment process, guiding candidates, and overseeing the hiring process. The company, CrewBloom, is on a mission to connect global professionals with remote jobs they love.

Compliance and Data Analyst II

Company: TrueML

Location: USA

Posted Oct 13, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is looking for a Compliance and Data Analyst II to ensure compliance with regulatory requirements and provide advanced data analysis to drive compliance decision-making.

Senior Android Engineer II

Company: Kickstarter PBC

Location: USA

Posted Oct 13, 2024

Kickstarter is seeking a Senior Android Engineer II to join their team and help deliver great experiences for creators and backers. The team builds the platform that helps bring creative projects to life, using iterative and data-driven approaches.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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