Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Machine Learning Engineer - Ads Retrieval

Company: Reddit

Location: USA

Posted Oct 13, 2024

Reddit is offering a flexible workforce with opportunities to work remotely from the United States or Canada. The Ads Retrieval team is looking for a machine learning engineer to build end-to-end ML solutions and deliver ads to the right user. The job requires experience with machine learning models, programming languages, and data systems.

Product Manager - Data

Company: G-P

Location: USA

Posted Oct 13, 2024

The company is looking for a Product Manager to lead the development of data ingestion, analytics, and reporting products. The ideal candidate has a strong background in data management and is proficient with Lakehouse architectures and Databricks. The company offers a competitive salary, comprehensive benefits package, and opportunities for career growth.

Sr. Director - Product Management (AI/Analytics)

Company: EDB

Location: USA

Posted Oct 13, 2024

The job posting is looking for a Sr Director Product Management to lead the strategic direction, development, and deployment of a new data platform. The ideal candidate has extensive experience in data platform development and OLTP use cases, and can blend technical expertise with business acumen.

Manager of Data Science & Analytics

Company: Bluesight

Location: USA

Posted Oct 13, 2024

Bluesight is a high-growth healthcare information technology company that creates groundbreaking medication intelligence solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. The company is looking for an Engineering leader to help redefine and grow its suite of healthcare data capabilities.

Director - Regional Office

Company: CALSTART

Location: USA

Posted Oct 13, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. The company is seeking a Director for its Midwest Regional Office to lead technology programs, business development, and stakeholder outreach.

Product Manager - Connect Platform Monetization

Company: Stripe

Location: USA

Posted Oct 13, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of Connect in spurring the creation of innovative business models and enabling organizations to channel previously offline payments to the internet.

Director - Marketing Events

Company: Immersive Labs

Location: USA

Posted Oct 13, 2024

Immersive Labs is a company that provides cyber resilience training and simulations. They are looking for a Director of Marketing Programs to help take their Cyber Drills experience to market. The company values diversity, inclusivity, and customer obsession, and offers a range of benefits to its employees.

Data Science Manager

Company: Stripe

Location: USA

Posted Oct 13, 2024

Stripe is a financial infrastructure platform that helps businesses accept payments, grow revenue, and accelerate new business opportunities. The company is looking for a Data Science Manager to lead a team of data scientists and drive the development of data-driven products and strategies.

Customer Marketing Manager

Company: Modern Health

Location: USA

Posted Oct 13, 2024

The job posting is seeking a dynamic and driven Customer Marketing Manager to focus on driving user engagement of the Modern Health app. The ideal candidate is a curious and adaptable individual who thrives in a fast-paced environment and has a knack for building strong relationships.

Partner Insight Strategist

Company: HubSpot

Location: USA

Posted Oct 13, 2024

The job description is for a Partner Insights Strategist to help continue the growth of HubSpot's Solutions Partner Program. The role involves extracting, organizing, and communicating feedback from partners to inform leadership decisions. The ideal candidate will have experience in gathering, analyzing, and facilitating research and feedback, and will excel at organizing efficient operations, extracting meaningful insights, and creating communication channels.

VP Sales

Company: Yubico

Location: USA

Posted Oct 13, 2024

Yubico is a company that specializes in security keys and aims to make secure login easy and available for everyone. They have a strong company culture and employees located in over 14 countries. The company is seeking an experienced VP of Sales for the Central US region.

Senior Accountant

Company: Optimism Unlimited

Location: USA

Posted Oct 13, 2024

The job description is for a chartered accountant with experience in managing day-to-day accounting operations, preparing financial statements, and managing cryptocurrency transactions. The ideal candidate should have strong technical accounting ability, proficiency in accounting software, and excellent analytical and problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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