Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Designer - Developer Platform

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is looking for a Senior Product Designer to join their team. The role involves designing exceptional customer experiences, partnering with engineering and product management, and collaborating with other teams. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Practice Director - Enterprise

Company: Snowflake

Location: USA

Posted Sep 26, 2024

The Snowflake Professional Services Practice Director is responsible for leading a team of professionals in delivering services to customers. The ideal candidate will have a proven track record of successful leadership and technical expertise in the data warehousing, data management, and cloud computing space.

Strategic Account Manager, Mid-Market

Company: Loyal

Location: USA

Posted Sep 26, 2024

The job posting is seeking a Strategic Account Manager to work with MidMarket customers, building partnerships and ensuring customer success. The role requires experience in account management, healthcare, and strong communication skills.

Product Manager - Financial Systems

Company: Stripe

Location: USA

Posted Sep 26, 2024

The job posting is for a Product Lead on Finance Systems at Stripe, a financial infrastructure platform. The team builds financial products and tools for the Finance team, and the role requires a strategic thinker with a strong understanding of financial processes and AI applications. The responsibilities include articulating the product vision, developing plans, and ensuring scalability and performance.

Senior Backend Engineer - Personal Banking

Company: Mercury

Location: USA

Posted Sep 26, 2024

Mercury announced its public beta for a premium consumer banking service, offering high-yield savings, free wires, and ATM fee reimbursements. The company is building the product for investors and founders, and is seeking a software developer to help shape and build the future of Mercury Personal.

Director - Data Operations

Company: Nextech

Location: USA

Posted Sep 26, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a competitive pay, generous bonus structure, and comprehensive wellness program. The Director Data Operations role involves overseeing data resources, team leadership, and continuous improvement.

Social Media Specialist - Global B2B Campaigns & Programs

Company: Pinterest

Location: USA

Posted Sep 26, 2024

The job posting is looking for a B2B social media strategist to build out a best-in-class organic social center of excellence for global tentpole events and key product campaigns. The ideal candidate has experience in the B2B social space and can develop and execute successful social media strategies and campaigns.

Backend Engineer - Developer SDKs, Golang expert

Company: Stripe

Location: USA

Posted Sep 26, 2024

The job posting is for a software engineer to work on Stripe's SDKs, focusing on Golang and Nodejs. The team owns opensource SDKs and is dedicated to providing a world-class experience for developers. The role involves shaping the experience of developers using Stripe SDKs, collaborating with other teams, and influencing the API design process.

Delivery Director

Company: Snowflake

Location: USA

Posted Sep 26, 2024

The job posting is for a Services Delivery Director role in Snowflake's Professional Services Team. The role involves leading a team to deliver best-in-class consulting and implementation services to accelerate customer success. The job requires strong management consulting experience, a proven track record of building and executing a large scalable Program Management Office, and experience with end-to-end PMO governance frameworks.

Engineering Lead - Data Infrastructure

Company: HubSpot

Location: USA

Posted Sep 26, 2024

HubSpot is looking for an Engineering Lead to join their Data Infrastructure team. The role involves building intelligent features, driving high-impact projects, and improving client-side interaction with data stores. The ideal candidate should have experience with automation, data storage technologies, and a data-driven mindset.

Senior Tax Accountant

Company: Pax8

Location: USA

Posted Sep 26, 2024

The job posting is for a Sr Tax Accountant position that requires experience in international and corporate tax, ASC 740, and tax compliance. The ideal candidate should have strong analytical and problem-solving skills, be able to work independently, and have excellent communication skills.

Sr. Strategic Finance Manager - GTM

Company: Apollo.io

Location: USA

Posted Sep 26, 2024

The job description is for a strategic and operational role within a hypergrowth company, requiring a finance-focused professional with experience in GTM functions. The role involves partnering with senior management to optimize GTM strategies, improve revenue growth, and make key investment decisions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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