Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Character Artist

Company: Insomniac

Location: USA

Posted Sep 26, 2024

The job posting is for a Character Artist position at SIE, requiring 5+ years of experience. The role involves creating models, textures, and materials for characters and other key assets. The job offers a competitive base pay range, profit sharing, and a comprehensive benefits package.

Staff Product Manager

Company: NerdWallet

Location: USA

Posted Sep 26, 2024

NerdWallet is seeking a Staff Product Manager to drive the success of their membership program, empowering users to make smart financial decisions. The role involves defining product strategy, driving innovation, and collaborating with cross-functional teams. The company offers a range of benefits and perks, including flexible time off, mental health support, and a focus on work-life balance.

Content Writer, Data Science

Company: The Flatiron School

Location: USA

Posted Sep 26, 2024

Flatiron School is seeking a Content Writer with a deep understanding of Data Science to join their team. The successful candidate will develop comprehensive learning materials for their Data Science program, work with instructional designers, and keep up-to-date with the latest trends and developments in Data Science.

Systems Administrator

Company: Array

Location: USA

Posted Sep 25, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Technical Program Manager - Enterprise Applications

Company: Dynatrace

Location: USA

Posted Sep 25, 2024

Dynatrace is a leader in unified observability and security, offering a culture of excellence with competitive compensation packages. The company provides a platform that combines broad and deep observability and continuous runtime application security with advanced AIOps to enable innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Senior Service Desk Analyst

Company: Smartsheet

Location: USA

Posted Sep 25, 2024

Smartsheet is seeking a Senior Service Desk Analyst to join their Corporate IT team. The role involves providing technical support to employees, collaborating on service design and implementation, and working in a fast-paced environment. The company offers competitive pay, benefits, and opportunities for professional growth.

Core Systems Reliability Engineer - Workflow Automation

Company: Cloudflare

Location: USA

Posted Sep 25, 2024

Cloudflare is a technology company that aims to build a better Internet. They provide a range of services, including web traffic routing, security, and performance optimization. The company is committed to diversity and inclusivity, and offers a range of benefits to its employees.

Senior Site Reliability Engineer

Company: DriveWealth

Location: USA

Posted Sep 26, 2024

DriveWealth is a global financial technology organization that provides a platform for partners to offer seamless investing and trading experiences to clients worldwide. The company is seeking a Senior Site Reliability Engineer to enhance the reliability and performance of its BrokerageasaService platform.

Director, Member Experience (MX) Business Analytics

Company: Press Ganey

Location: USA

Posted Sep 26, 2024

The company, PG Forsta, is a leading experience measurement data analytics and insights provider. They help clients understand and meet the needs of their key stakeholders. The company is looking for a Director of MX Business Analytics to join their Strategic Consulting Health Plan team.

Director, Product Marketing, Dispel Zero Trust Engine

Company: Dispel

Location: USA

Posted Sep 26, 2024

Dispel is a cybersecurity company specializing in secure remote access and threat detection for industrial control systems. They are looking for a Director of Product Marketing to lead the product marketing vision and strategy for their flagship Zero Trust Engine product.

Cloud Ops Leader

Company: Teamwork Corporate

Location: USA

Posted Sep 26, 2024

The job description is for a Cloud Ops Leader position at TeamWork Management Inc. The company is a fast-growing, global organization with a presence in the US, and the role requires a handson approach to managing cloud infrastructure, technical expertise, and collaboration with cross-functional teams.

Contract Management Lead

Company: Affirm

Location: USA

Posted Sep 26, 2024

Affirm is hiring a business-minded contract manager to negotiate vendor agreements, manage contracts, and oversee contract operations. The ideal candidate has 10+ years of experience in complex contract drafting and negotiation, and is able to support the company's values of honesty, flexibility, and transparency.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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