Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior STDM Statistical Programmer - Consultant-Vaccines

Company: ClinChoice

Location: USA

Posted Sep 22, 2024

ClinChoice is a global full-service CRO searching for a Senior SDTM Programmer Consultant to join one of their clients. The role involves creating SDTM deliverables for analysis and reporting, and working with project teams to ensure high-quality submissions.

Analytics Engineer

Company: Scribd

Location: USA

Posted Sep 22, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a highly motivated and technically adept individual to join its business strategy and analytics team.

Field Marketing Manager

Company: Level AI

Location: USA

Posted Sep 22, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company leverages advanced technologies to extract deep insights from customer interactions and empowers organizations to enhance customer experience and drive growth.

Director - Events & Experiences

Company: Black & White Zebra

Location: USA

Posted Sep 22, 2024

The job posting is for a Director of Events and Experiences at Black and White Zebra, a rapidly growing media tech company. The ideal candidate has experience in event management, leadership, and team building, and is responsible for conceptualizing, planning, and executing events for senior executives in the tech and media industries.

Sales Operations Manager

Company: AffiniPay

Location: USA

Posted Sep 22, 2024

The job description is for a Sales Operations Manager who will work cross-functionally to define and drive strategic projects that support revenue growth. The ideal candidate has expertise in Salesforce, excellent communication skills, and a natural curiosity to learn and challenge the status quo.

Sr. Manager - Application Security

Company: EDB

Location: USA

Posted Sep 22, 2024

The job posting is for a Senior Manager of Application Security at EDB, responsible for safeguarding applications and data, developing and implementing security services, and working with development teams to identify and analyze potential attack vectors.

Staff iOS Engineer - Client Data and Networking Platform

Company: Airbnb

Location: USA

Posted Sep 22, 2024

The text describes a job opening at Airbnb for a client data and networking platforms engineer. The role involves developing foundational cross-platform solutions, working with Android and Web engineers, and collaborating with various infrastructure teams. The company is committed to diversity and inclusion, and the role is remote eligible.

Sr. Staff/Principal Content Designer

Company: Wealthfront

Location: USA

Posted Sep 22, 2024

Wealthfront is looking for a senior staff content designer to join the Wealthfront Design team. The role involves developing the strategy, vision, and language for a new line of business, working closely with cross-functional leaders, and mentoring other content designers.

Director - Legal Operations

Company: Coursera

Location: USA

Posted Sep 22, 2024

The job overview describes a senior role in the legal and compliance department of Coursera, responsible for managing legal operations, developing processes, and improving efficiency. The role requires experience in legal operations, collaboration, and technology skills.

Paid Media Marketing Manager

Company: HubSpot

Location: USA

Posted Sep 22, 2024

HubSpot is looking for a Paid Media Manager to join their inhouse paid media team. The ideal candidate has a hands-on attitude and analytical mindset with direct experience in executing paid advertising campaigns.

Contributing Faculty Master of Nursing - Nurse Practitioner

Company: Adtalem Global Education

Location: USA

Posted Sep 22, 2024

Walden University is a pioneer in student-centered distance education, offering advanced degrees online to professionals. The university is dedicated to high academic standards and helping students make a difference in their professions, organizations, and communities.

Applications Manager/Technical Manager

Company: Dynamo Technologies

Location: USA

Posted Sep 22, 2024

The job description is for an Applications Manager position at Dynamo Technologies, a full lifecycle digital transformation company. The job involves managing and maintaining digital preservation systems, troubleshooting technical issues, and implementing security patches. The required skills include experience with Java development, Ruby, Python, and Azure cloud administration.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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