Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Software Engineer - Transactional Storage Services

Company: Airbnb

Location: USA

Posted Sep 22, 2024

The text describes a job opening for a software engineer at Airbnb, responsible for designing and operating a new source of truth database. The role requires expertise in distributed systems, cloud providers, and collaboration skills.

Senior UX Researcher

Company: Speechify

Location: USA

Posted Sep 22, 2024

Speechify is seeking a Senior UX Researcher to join their team. The ideal candidate will have experience in UX research, excellent communication skills, and the ability to collaborate with cross-functional teams. The role involves leading research initiatives, developing research strategies, and synthesizing findings to drive product and design decisions.

Head of Legal

Company: brightwheel

Location: USA

Posted Sep 22, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They are looking for a Head of Legal to join their team, and the job description includes responsibilities such as building trusted advisor relationships, creating and improving legal processes, and engaging in contract review and negotiation.

Sr. Back End Engineer

Company: Pear

Location: USA

Posted Sep 22, 2024

Manta Cares is a healthcare technology startup that aims to make healthcare more accessible and manageable for patients and caregivers. The company is founded and run by cancer patients, survivors, caregivers, and oncologists, and is funded by top-tier venture funds. The role of Senior BackEnd Engineer is to shape the company's product and drive its technology to new heights.

Senior Value Engineer - FinOps & Spend Analytics

Company: Snowflake

Location: USA

Posted Sep 22, 2024

Snowflake is seeking a Senior Value Engineer to join their FinOps and Spend Analytics team. The ideal candidate has analytical skills, proficiency in Excel, SQL, and Python, and experience in financial planning and analysis, business consulting, or consultative sales.

Corporate Counsel

Company: JustAnswer

Location: USA

Posted Sep 22, 2024

JustAnswer is a San Francisco-based company that helps people by connecting them with verified experts. The company is growing rapidly and is looking for a Corporate Counsel to support its business teams. The role involves providing risk-adjusted advice, monitoring legal and regulatory changes, and building a global litigation and regulatory function.

Technical Program Manager

Company: refurbed

Location: USA

Posted Sep 22, 2024

The company is looking for a Senior Technical Program Manager to oversee the planning, execution, and delivery of critical and strategic programs. The role requires a proven track record of delivering business results, leading by influence, and working with cross-functional teams. The company values a healthy work-life balance, offers flexible working arrangements, and provides opportunities for personal and professional development.

Senior Accounting Manager

Company: Apollo

Location: USA

Posted Sep 22, 2024

Apollo is looking for a Senior Accounting Manager to join their team. The role involves building and scaling an accounting organization, working closely with other teams, and driving operational excellence. The company offers competitive compensation, equity, and benefits.

Lead Physician, Oscar Primary Care

Company: Oscar

Location: USA

Posted Sep 22, 2024

Oscar Medical Group is hiring a Lead Physician to join their Primary Care team. The role involves delivering quality care to patients, overseeing a team of APPs, and supporting strategic initiatives. The job offers a competitive salary, benefits, and a remote work-from-home option.

DevOps Engineer

Company: Blue Tiger

Location: USA

Posted Sep 22, 2024

Blue Tiger is looking for an experienced DevOps engineer to join their team. The role involves supporting the Office of Personnel Management in their mission to provide timely and accurate retirement benefits. The company values diversity and inclusion and encourages all interested candidates to apply.

Lead Product Designer

Company: Letterhead

Location: USA

Posted Sep 22, 2024

Letterhead is a venture-backed scaleup company that is looking for a Lead Product Designer to spearhead the design efforts across their platform. The company values diversity and is an equal opportunity employer.

Sr. Technical Program Manager

Company: CIQ

Location: USA

Posted Sep 22, 2024

CIQ is seeking a Senior Technical Program Manager to join their team. The ideal candidate has a strong technical background, exceptional project management skills, and a passion for shipping amazing products.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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