Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Software Engineer - Route Success

Company: Veho

Location: USA

Posted Sep 21, 2024

Veho is a company that is revolutionizing the world of package delivery by creating exceptional experiences for customers and drivers. They are looking for a Senior Software Engineer to join their Route Success engineering team, who will be responsible for building tooling that powers the driver's experience on the Veho platform.

University Grad Software Engineer

Company: Pinterest

Location: USA

Posted Sep 21, 2024

The job posting is looking for a software engineer with a strong background in computer science, programming experience, and a passion for Pinterest. The role involves delivering well-documented and tested code, taking ownership of tasks and projects, and collaborating with cross-functional teams.

Business Systems Analyst

Company: Adtalem Global Education

Location: USA

Posted Sep 21, 2024

Adtalem Global Education is a national leader in postsecondary education, providing professional talent to the healthcare industry. The company educates and empowers students to become leaders in their communities and make a lasting impact on public health and wellbeing.

Education Strategist

Company: MissionWired

Location: USA

Posted Sep 21, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and tell big stories to raise mission-changing revenue. They have a strong commitment to diversity, equity, and inclusion, and are looking for a Digital Strategist to support their work.

Engineering Manager - Offline Data

Company: Airbnb

Location: USA

Posted Sep 21, 2024

Airbnb is looking for a talented Engineering leader to run their Data Engineering Paved Path team. The role involves designing and developing highly reliable, scalable, and user-friendly frameworks, and working with cross-functional teams to develop data applications and tools.

Senior Education Strategist

Company: MissionWired

Location: USA

Posted Sep 21, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and tell big stories to raise mission-changing revenue. They have a strong commitment to diversity, equity, and inclusion, and are looking for a Senior Digital Strategist to support their work.

Manager of Technology Services Delivery

Company: Pax8

Location: USA

Posted Sep 21, 2024

The Manager of IT Service Delivery leads a team of engineers to deliver technical systems aligned to customer cohorts. The role involves building a high-performing team, providing mentorship, and driving continuous improvement.

Senior Total Rewards Program Manager

Company: GitLab

Location: USA

Posted Sep 21, 2024

The role of Senior Total Rewards Program Manager at GitLab involves leading the planning, coordination, and execution of new and revised Total Rewards programs, aligning with the company's organizational strategy, values, and culture. The role requires experience in program management, executive compensation, and working with senior leaders to solve compensation challenges.

Software Engineer - Product Foundations

Company: Figma

Location: USA

Posted Sep 21, 2024

Figma is a collaborative organization that values communication, craftsmanship, and impact. The company is looking for a full-stack developer to work on various projects, including building new product experiences, improving platform performance, and creating collaborative spaces.

Contributing Faculty School of Nursing - MSN CBE Program

Company: Adtalem Global Education

Location: USA

Posted Sep 21, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is accredited by the Higher Learning Commission and has a mission to provide a diverse community of career professionals who can transform themselves as scholar-practitioners to positively affect social change.

Marketing Manager - Paid Social Acquisition

Company: G-P

Location: USA

Posted Sep 21, 2024

The company GP is looking for a Paid Social Media Strategist to join their team. The job involves defining and owning the paid media social strategy globally, partnering with stakeholders, and overseeing campaign execution. The company offers a competitive compensation and benefits package, as well as opportunities for growth and development.

Benefits Specialist

Company: StackAdapt

Location: USA

Posted Sep 21, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Benefits Specialist to administer and enhance its global benefits. The role involves full-cycle benefits administration, data entry, and file management. The company offers a competitive salary, RRSP401K matching, and a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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