Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Marketing Manager Healthcare and Life Sciences

Company: Icertis

Location: USA

Posted Sep 19, 2024

Icertis is a company that provides contract intelligence platform, and they are looking for a Senior Product Marketing Manager in Healthcare and Life Sciences. The job requires experience in product marketing, industry expertise, and content development. The company offers a competitive salary, benefits, and a positive work environment.

Director - Geo Operations

Company: Kraken

Location: USA

Posted Sep 19, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services for experienced traders, institutions, and newcomers. The company is seeking a leader to coordinate global initiatives and manage the Markets Team.

Growth Associate

Company: Grow Therapy

Location: USA

Posted Sep 19, 2024

The job posting is for a Growth Associate who will be responsible for executing website strategy, analyzing data, and improving user experience. The role requires strong analytical and detail-oriented skills, as well as the ability to collaborate with cross-functional teams.

Software Engineer - Stats & Analytics (Intermediate/Senior)

Company: StackAdapt

Location: USA

Posted Sep 19, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

Technical Product Marketing Manager

Company: WorkOS

Location: USA

Posted Sep 19, 2024

WorkOS is a developer-focused platform offering tools for enterprise readiness, including Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs. They are a well-funded, fully-distributed team with a growing customer base of SaaS companies. They seek a Technical Product Marketing Manager with a technical background and experience in PLG products to conduct competitor research, engage with customers, develop product messaging, and coordinate sponsorships for developer community channels. The role offers competitive pay, substantial equity grants, comprehensive healthcare coverage, 401k matching, wellness allowances, and flexible remote work arrangements.

Vice President of Customer Success

Company: interface.ai

Location: USA

Posted Sep 19, 2024

Interfaceai is a leading Conversational AI SaaS company providing cutting-edge solutions to the financial services industry. They serve over 100 financial institutions and have grown 1800% in the last year. The company is committed to empowering financial institutions to scale efficiently and help customers achieve financial wellness.

Risk Management - Senior Associate

Company: Wealthfront

Location: USA

Posted Sep 19, 2024

Wealthfront is seeking a Senior Associate to join the Risk Management Team to support the design and implementation of the Risk Management Program. The role involves working with Senior Management and collaborating cross-functionally across all Teams at Wealthfront.

Payroll Administrator

Company: Truehold

Location: USA

Posted Sep 18, 2024

The job description highlights the importance of financial analysis, budgeting, and forecasting. The company offers a collaborative culture, competitive benefits, and flexible work arrangements. The mission is to create a new type of senior living that enables people to enjoy their health and wealth as they age without giving up their homes.

Senior Database Migration Consultant (PostgreSQL)

Company: EDB

Location: USA

Posted Sep 19, 2024

The job is looking for a Senior Migrations Consultant to support the North America region, with a strong blend of people skills and in-depth knowledge of Oracle database migrations. The ideal candidate will translate customer business requirements into actionable technical requirements and have strong communication skills.

Head of Global Tax

Company: Coursera

Location: USA

Posted Sep 19, 2024

The job overview describes the role of the Head of Global Tax at Coursera, responsible for leading strategic tax planning, compliance, and innovation. The job requires a strong background in tax, accounting, and finance, with experience in international tax planning and team management.

Senior Recruiter - Engineering

Company: Mercury

Location: USA

Posted Sep 19, 2024

Mercury is hiring a Senior Technical Recruiter to help scale their business. The role involves building a strong pipeline for engineering roles, sourcing passive candidates, and developing rapport with candidates. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Full Stack Software Engineer

Company: Blackpoint

Location: USA

Posted Sep 19, 2024

Blackpoint Cyber is seeking a Full Stack Software Engineer to help develop innovative cybersecurity products. The role requires expertise in frontend and backend technologies, as well as experience in optimizing for performance, scale, and resiliency.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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