Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Account Manager - Enterprise Partnerships

Company: Zeta Global

Location: USA

Posted Sep 18, 2024

Zeta Global is a data-powered marketing cloud that leverages AI and consumer signals to help marketers acquire, grow, and retain customers more efficiently. The company is looking for an Account Manager to join their team, who will be responsible for managing client relationships and campaigns.

Senior Cloud Support Engineer

Company: Snowflake Computing

Location: USA

Posted Sep 18, 2024

Snowflake is looking for a Senior Cloud Support Engineer to join their team. The role involves providing technical support to customers, driving technical solutions to complex problems, and working with the engineering team to prioritize and resolve customer requests.

Business Development

Company: Rain Ai Jobs

Location: USA

Posted Sep 18, 2024

Rain AI is a startup that is creating a future with abundant and scalable artificial intelligence. They are building cost and energy-efficient hardware for AI and are seeking a Business Development lead to join their team.

Consultant /Senior Consultant, Growth Strategy & Operations

Company: Blink Health

Location: USA

Posted Sep 18, 2024

Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. The company is the fastest growing healthcare technology company in the country and is driving that impact across millions of new patients every year.

Data Science Manager

Company: Blend360

Location: USA

Posted Sep 18, 2024

The job description is for a Data Science Director at Blend360, a company that provides AI services. The role involves leading a team of Data Scientists, designing and analyzing experiments, and developing optimization models to help clients improve their decision-making process.

Social Media Marketer

Company: Italic

Location: USA

Posted Sep 18, 2024

Italic is a company that aims to create a new model for luxury goods, bypassing the traditional supply chain and delivering high-quality products directly to consumers. They are seeking a Social Media Manager to join their team, with responsibilities including managing social media presence, creating engaging content, and analyzing performance.

Software Engineer Intern, Features

Company: Second Dinner

Location: USA

Posted Sep 18, 2024

Second Dinner is an award-winning game development studio that is looking for a software engineer intern to work on their game Marvel SNAP. The internship will involve designing and implementing features, participating in Agile-style meetings, and attending regular meetings with a mentor. The company values diversity and inclusion and offers a competitive compensation package.

Project Manager - Finance

Company: Samsara

Location: USA

Posted Sep 18, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are seeking a Finance Transformations Project Manager to join their team and work on projects that impact their ERP, Salesforce, and tax systems.

Enterprise Customer Success Engineer

Company: Procore Technologies

Location: USA

Posted Sep 18, 2024

Procore is looking for an Enterprise Customer Success Engineer Public Sector to drive the success of their Public Sector Enterprise customers. The role involves being a product champion, serving as a subject matter expert, and helping customers understand best practices around construction technology and solutions.

Sales - Regional Sales Director

Company: Tray.io

Location: USA

Posted Sep 18, 2024

The text describes Trayai's mission to empower businesses through AI and automation, and the role of a Regional Sales Director in leading a team to drive growth and success.

Associate, Actuarial

Company: Oscar

Location: USA

Posted Sep 18, 2024

Oscar Health is hiring an Actuary Risk Adjustment to join their Actuarial team. The role involves supporting valuation, risk adjustment, forecasting, and pricing processes for several Affordable Care Act markets. The company offers a blended work culture, remote work options, and competitive pay and benefits.

People Operations Manager

Company: Truehold

Location: USA

Posted Sep 18, 2024

The job description highlights the importance of financial analysis, budgeting, and forecasting. The company offers a collaborative culture, competitive benefits, and flexible work arrangements. The mission is to create a new type of senior living that enables people to enjoy their health and wealth as they age without giving up their homes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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