Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Enterprise Architect

Company: Protegrity

Location: USA

Posted Sep 18, 2024

Protegrity is seeking a passionate and talented Senior Enterprise Architect to join their Customer Solutions Team. The company is looking for someone who can lead multiple technical projects, ensure customer success, and work closely with various teams. The ideal candidate should have experience in data protection, cybersecurity, and team leadership.

Senior Platform Engineer

Company: The Motley Fool

Location: USA

Posted Sep 18, 2024

The Motley Fool is a financial information and services firm looking for a senior level Platform Engineer to design, implement, and maintain scalable systems and infrastructure. The role involves modernizing and enhancing the platform, collaborating with development teams, and optimizing costs.

Technical Support Engineer I- Infrastructure

Company: Pax8

Location: USA

Posted Sep 18, 2024

The job posting is for a Tech Support Engineer position focusing on Microsoft Azure services. The role involves providing top-tier technical support, resolving technical challenges, and educating partners on supported technologies. The ideal candidate should have at least 2 years of technical support experience, strong problem-solving skills, excellent communication abilities, a growth mindset, and the ability to work collaboratively. The candidate will be expected to master support processes within 90 days, become a trusted advisor within 6 months, and contribute significantly to the support strategy within a year. A B.A./B.S. in a related field or equivalent experience is required, with bonus points for relevant certifications. The compensation begins at $50000 or more depending on experience.

General Counsel

Company: Scribd

Location: USA

Posted Sep 18, 2024

Scribd is seeking an experienced General Counsel to join their executive team. The role involves providing legal advice, overseeing legal strategy, and managing corporate governance. The company offers a competitive salary range, equity ownership, and a comprehensive benefits package.

Game Programmer

Company: Keywords Studios

Location: USA

Posted Sep 18, 2024

Keywords Studios is a leading provider of technical and creative services to the global video games market. They are looking for Game Programmers to join their studios and contribute to the game titles. The company offers competitive salary and benefits, projects aligned with expertise, and opportunities for professional growth.

Technical Support Engineer

Company: Plaid

Location: USA

Posted Sep 18, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is dedicated to making it easy for people to connect their financial accounts to the apps and services they want to use.

Partner Development Director - Deloitte Global

Company: Snowflake

Location: USA

Posted Sep 18, 2024

The job posting is for a Partner Development Director role at Snowflake, responsible for driving growth and collaboration with System Integrator (SI) partners, particularly Deloitte. The role requires strong communication, strategic alliance leadership, and problem-solving skills.

Sr. Software Engineer

Company: Icario

Location: USA

Posted Sep 18, 2024

Icario is a health action company that helps people connect with healthcare services. They are seeking a Senior Software Engineer to join their technology team.

Senior Graphic Designer

Company: Bitly

Location: USA

Posted Sep 18, 2024

Bitly is looking for a Senior Graphic Designer to join their Creative team. The role involves creating original illustrations, working on various projects, and maintaining a consistent brand look and feel. The company offers competitive benefits, including health, wellbeing, and financial support.

Senior Technical Accounting Manager

Company: Restaurant365

Location: USA

Posted Sep 18, 2024

Restaurant365 is a SaaS company looking for a Senior Technical Accounting Manager to join their dynamic team. The role involves shaping accounting practices, collaborating with diverse teams, and ensuring financial reporting is topnotch. The company offers a competitive salary range of $165,000-$190,000, comprehensive medical benefits, and unlimited PTO.

Account Executive - CAD software

Company: Anark

Location: USA

Posted Sep 18, 2024

Anark is looking for a proactive and disciplined Account Executive to join their sales team. The ideal candidate will have a strong drive for action, excellent communication skills, and a focus on converting next steps in every meeting. The role involves prospecting, sales development, closing, and account management for Anark's products and solutions.

Outbound Enterprise Product Manager - Cards

Company: Stripe

Location: USA

Posted Sep 18, 2024

Stripe is seeking an Outbound Product Manager with 5-7 years of relevant experience in Product Management, Technical Account Management, or Integration Engineering at a top-tier tech company. The role involves working closely with account teams and customers, improving their experience, and influencing the company's roadmap. The candidate should be a strong communicator, user-focused, technically savvy, creative, and operationally capable. They will contribute to defining the company's strategy, improve GTM & product team interactions, and maintain institutional knowledge of customer needs, competitive offerings, and industry trends.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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