Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Editorial Assistant

Company: SheFinds Media

Location: USA

Posted Sep 16, 2024

SheFinds Media is looking for a hardworking self-starter to join their editorial team. The position offers the opportunity to get both creative and analytical experience in the publishing world. The responsibilities include writing, pitching, and assigning stories, as well as managing freelance writers.

Manager - Business Development

Company: Cobalt

Location: USA

Posted Sep 16, 2024

Cobalt is a company that offers pentesting services and is looking for a team manager to lead their business development team. The company is committed to diversity and equal employment opportunities and offers a range of benefits to its employees.

Director - Cybersecurity Counsel

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for an experienced Director Cybersecurity Counsel to act as Twilio's first dedicated global cybersecurity legal lead. The role will provide legal advice and support with respect to existing and new global and state cybersecurity laws and regulations applicable to Twilio's telecommunications and software business.

Data Scientist

Company: TRAILS

Location: USA

Posted Sep 16, 2024

TRAILS is a non-profit organization that aims to improve the mental health of students by providing training and resources to school staff. They are seeking a Data Scientist to support their reporting efforts and develop scalable processing and reporting pipelines.

Behavioral Health Therapist

Company: Sanford Health

Location: USA

Posted Sep 16, 2024

Sanford Health is offering a full-time Behavioral Health Therapist position with a salary range of $3100 to $4650. The job requires a master's degree in Counseling, Social Work, Psychology, or related Behavioral Health Sciences and a license to provide supervision to dependent counselors. The position offers a comprehensive benefits package and a drug-free workplace policy.

Director, Project Management

Company: Pfm

Location: USA

Posted Sep 16, 2024

QuartzBio is looking for a Director of Project Management to oversee the planning and execution of projects for the implementation of their Software as a Service (SaaS) solutions. The role involves leading a team of project managers, developing and implementing project management methodologies, and collaborating with senior leadership to align project goals with business objectives.

Senior Solutions Engineer

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for a Senior Solutions Engineer to join their team. The role involves partnering with Account Executives to execute presales activities, becoming an expert builder and evangelist of Segments products, and leading technical evaluations with prospects. The company values diverse experiences and encourages applicants from non-traditional backgrounds.

Regulatory Affairs Manager (Satellite Licensing)

Company: Planet

Location: USA

Posted Sep 16, 2024

The job posting is for a Regulatory Affairs Manager at Planet, requiring 4+ years of experience in satellite licensing and policy. The role involves preparing regulatory documents, conducting compliance trainings, and analyzing proposed laws and regulations. The ideal candidate is proactive, detail-oriented, and has an engineering background or experience working with engineers.

Technical Account Manager 3 - Voice & Video

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for a Technical Account Manager to support top-tier strategic customers in North America. The role requires strong technical and diplomatic skills, experience with RESTful technology, and ability to troubleshoot complex technical issues.

Billing & Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Sep 16, 2024

The job posting is for a Billing and Technical Customer Service Advisor role that offers a competitive pay rate, health benefits, and opportunities for growth and development. The role involves working from home, taking calls, and providing excellent customer service. The company, Conduent, is an equal opportunity employer that values individuality and offers a great work environment.

Campaign Manager - New Business & Partner Marketing

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for a Campaign Marketing Manager to develop integrated campaigns for new business and partner marketing, with a focus on driving qualified marketing leads and pipeline.

Sr Virtual Tax Advisor

Company: H&R Block

Location: USA

Posted Sep 16, 2024

The job description is for a Senior Virtual Tax Advisor at H&R Block, responsible for preparing clients' tax returns, supporting Virtual Tax Advisors, and providing excellent client service. The company values diversity and inclusion and is committed to providing a positive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages