Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director, Sales Compensation - Revenue Operations

Company: Twilio

Location: USA

Posted Sep 16, 2024

Twilio is looking for a Director of Sales Compensation to join their Revenue Operations team. The role involves leading a team of compensation professionals, designing incentive plans, and communicating with sales leaders and executives. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Data Scientist, Thyme Frame

Company: Thyme Care

Location: USA

Posted Sep 16, 2024

Thyme Care is a company that aims to transform the cancer care experience by providing a care navigation service. They are looking for a Senior Data Scientist to join their team to help build and maintain strong analytic capabilities. The company values diversity, inclusivity, and promoting the health and wellbeing of all individuals.

ESG Solution Consultant

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The ESG Solution Consultant will work closely with the Sustainability presales delivery alliance and Partnerships marketing and advisory consulting teams to support client sustainability engagements. The role will have an immediate impact supporting the rapid growth in sustainability sales and partnerships.

Senior Frontend Engineer - Core

Company: Aleph

Location: USA

Posted Sep 16, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and allows finance teams to make better decisions.

Sr. Client Manager

Company: GBS - Global

Location: USA

Posted Sep 16, 2024

Gallagher Benefit Services is a company that offers a wide range of benefits and opportunities for its employees. The company is committed to inclusion and diversity, and it provides a supportive work environment. The job description is for a client service representative who will be responsible for providing exceptional service to clients and managing accounts.

Site Reliability Engineering (SRE) Lead

Company: MetroStar Systems

Location: USA

Posted Sep 16, 2024

MetroStar Systems is looking for a Site Reliability Engineering SRE Lead to deliver mission-critical services and empower end-users. The ideal candidate will have extensive experience in designing and implementing end-to-end continuous delivery pipelines, AWS cloud experience, and SRE principles. The company offers a generous benefits package, professional growth, and a diverse and inclusive culture.

Head of Product

Company: Lumos

Location: USA

Posted Sep 16, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for a Head of Product to lead and transform their product suite into a truly differentiated offering. The company values its employees and offers a range of benefits and perks.

Technical Service Technician

Company: Johnson Controls International

Location: USA

Posted Sep 16, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. The company is committed to providing a positive work environment and supporting the well-being of its employees.

Clinical Imaging Analyst Lead

Company: SSM Health

Location: USA

Posted Sep 16, 2024

The job posting is seeking an experienced Imaging Support Analyst with a passion for excellence in project management, imaging implementation, and unparalleled support. The role involves configuring, implementing, and maintaining applications and technical integrations, as well as leading projects and solving complex problems.

Licensed Therapist

Company: Mindpath Health

Location: USA

Posted Sep 16, 2024

Mindpath College Health is a mental health care provider that offers a well-supported outpatient practice setting, competitive market compensation, and a flexible work-life balance model. The company provides a range of benefits, including a matching 401k plan, paid time off, and malpractice insurance.

Customer Service Representative

Company: Gallagher - Global

Location: USA

Posted Sep 16, 2024

Gallagher is a global leader in insurance risk management and consulting services, offering a range of benefits and opportunities for employees. The company values inclusion and diversity, and provides a supportive work environment.

Full Stack Developer

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The job posting is for a Full Stack Developer position at Cognizant Digital Practice, requiring experience in React JS and Fast API. The role involves building and implementing top-notch capabilities, troubleshooting issues, and collaborating with cross-functional teams. The company offers robust benefits and training opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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