Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Growth Manager

Company: Warp

Location: USA

Posted Sep 16, 2024

Warp is a company that is modernizing the command line to make it more intuitive, collaborative, and intelligent for developers and teams. They are looking for someone to grow their product and get it in front of more developers. The company values honesty, humility, and pragmatism and is committed to understanding its users deeply.

Senior Manager - Product Design

Company: Apollo

Location: USA

Posted Sep 16, 2024

Apollo is seeking a Product Design Leader to lead their small but mighty design team, fostering an environment where innovation thrives and team members are empowered to grow and excel. The ideal candidate will have experience managing designers, developing a clear vision and strategy for design, and fostering a culture of design thinking.

Technical Support Engineer

Company: MasteryPrep

Location: USA

Posted Sep 16, 2024

MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users. The company aims to level the playing field in education by offering the most effective test preparation available, made accessible to all students.

People Operations Manager

Company: Rula

Location: USA

Posted Sep 16, 2024

The text discusses the importance of mental health, the company's mission to provide quality care, and the benefits of working for the company. It also describes the role of a People Operations Manager and the required qualifications.

AI/ML Engineer I

Company: Kraken

Location: USA

Posted Sep 16, 2024

Kraken is a mission-focused company that is looking for an experienced Machine Learning engineer to join their AIML Team. The company is committed to industry-leading security, crypto education, and world-class client support. The role involves designing, implementing, and deploying Machine Learning solutions to solve complex problems and deliver real business value.

Senior Product Manager - Access Control

Company: Webflow

Location: USA

Posted Sep 16, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Product Manager to lead a team focused on evaluating, designing, building, and scaling their access control system.

Lead Android Developer

Company: Youdotcom

Location: USA

Posted Sep 16, 2024

Youcom is a personalized AI Assistant that makes you more productive, creative, and extraordinary. It's a pioneering company that has transformed how people discover and engage with information online. The company is looking for a Lead Android Engineer to spearhead the development and launch of groundbreaking Android applications.

Site Reliability Engineer

Company: hims & hers

Location: USA

Posted Sep 16, 2024

The company is seeking a Site Reliability Engineer to build a reliable web experience for users. The role involves improving system availability and performance, implementing SRE practices, and handling emergency responses. The company offers competitive salary, unlimited PTO, and comprehensive health benefits.

Cloud System Administrator

Company: VetsEZ

Location: USA

Posted Sep 16, 2024

VetsEZ is seeking a full-time remote Cloud System Administrator to support a Department of Veterans Affairs project. The role involves managing and maintaining cloud infrastructure, implementing security protocols, and ensuring high availability and performance. The candidate must reside within the continental US and have a bachelor's degree in Computer Science or a related field with 5+ years of experience in cloud administration.

Senior Android Engineer - Poe

Company: Quora

Location: USA

Posted Sep 16, 2024

Quora is a remote-first company seeking an Android Engineer to join their team in building Poe, a platform for generative AI. The role involves designing, developing, and maintaining the Poe Android app, collaborating with the product team, and shaping the future of AI and mobile platforms.

Senior Finance Data Analyst

Company: Kraken

Location: USA

Posted Sep 16, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior Compliance Associate

Company: Wealthfront

Location: USA

Posted Sep 16, 2024

Wealthfront is seeking a compliance professional to join their team. The role involves working closely with the Legal and Compliance department and collaborating with other departments. The job requires strong technical writing skills, knowledge of FINRA and SEC rules, and experience with marketing and communications.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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