Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enterprise Large Deals Solution Architect

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The job posting is for a Large Deals ESA responsible for solutioning large deals, leading cross-functional teams, and creating compelling proposals. The role requires experience in technology architecture, solutioning, and estimation, as well as soft skills such as leadership, communication, and problem-solving.

Salesforce Omnistudio Tech Lead

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant is a leader in the industry, seeking a Salesforce Tech Lead with hands-on experience. The company offers a competitive salary, benefits, and a work environment free of harassment.

MES Principal Solution Architect- Camstar/Opcenter

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant is a leading professional services company that helps clients transform their business and technology models for the digital era. They offer a range of services, including IoT-enabled products and Camstar MES solutions.

Help Desk Consultant

Company: iRhythm

Location: USA

Posted Sep 16, 2024

iRhythm is a leading digital healthcare company that creates trusted solutions to detect, predict, and prevent disease. The company is dedicated to providing better data, better insights, and better health for all.

Lead .Net Full Stack Engineer with AWS

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The job posting is for a Lead Net Full Stack Engineer with AWS experience, requiring 10+ years of experience, with a focus on designing and implementing scalable solutions for Property and Casualty Insurance services.

Networking Engineer

Company: Cognizant

Location: USA

Posted Sep 16, 2024

The job posting is for an expert in implementation and migration of Cisco Meraki SDWAN, Cisco ISE, and other Cisco technologies. The role involves designing and implementing network solutions, overseeing deployment and management of Cisco Switching and Routing solutions, and providing technical expertise in Zscaler Web Security. The job requires experience with Cisco technologies, strong understanding of network infrastructure, and ability to collaborate with IT professionals.

Senior Full-Stack ReactJS and Python/Django Developer

Company: The Motley Fool Inc

Location: USA

Posted Sep 16, 2024

The Motley Fool is a financial information and services firm that aims to make the world smarter, happier, and richer. They are committed to diversity, inclusion, and equity, and are looking for a Senior FullStack ReactJS and PythonDjango Developer to join their team. The role involves building new features, integrating with technology partners, and collaborating with stakeholders. The company offers a comprehensive compensation package, including company equity, and has been recognized as one of the best places to work.

Software Developer in Test (SDET) Manager

Company: Filevine

Location: USA

Posted Sep 16, 2024

Filevine is a dynamic and innovative company that is building a seamless intersection between legal and business. They are seeking a motivated leader to join their quality assurance team, which is responsible for test automation and has grown substantially.

Networking Engineer

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. The company is looking for an expert in implementation and migration of Cisco Meraki SDWAN, Cisco ISE, and other Cisco technologies to manage the core network infrastructure for one of the largest consumer goods customers.

Transit City Expert

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant is looking to expand its Transit City Expert team and is seeking candidates with skills in data management, urban planning, and transit traffic network. The role involves developing and maintaining transit data pipelines, consulting on transit micro-mobility projects, and providing country-specific expertise.

Sr. Automation with Ruby Exp.

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant Technology Solutions is looking for a Sr Automation Tester with Ruby experience to join their team. The job requires experience in test automation, agile teams, and DevOps. The company offers a competitive salary and benefits package.

Infra Architect- VMware

Company: Cognizant

Location: USA

Posted Sep 16, 2024

Cognizant is looking for an Infra Architect VMware to work on a client-facing role, deploying and managing large-scale VMware environments, and providing leadership and direction on client issues and projects.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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