Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director - Regulatory Compliance

Company: hims & hers

Location: USA

Posted Sep 16, 2024

The job description is for a Director of Regulatory Compliance in the pharmaceutical industry. The role involves creating and improving the overall Regulatory Compliance strategy, ensuring compliance with federal and state regulations, and working with cross-functional teams.

Client Research Advisor

Company: dscout

Location: USA

Posted Sep 16, 2024

Dscout is a company that bridges the gap between product teams and users through meaningful experiences. They offer a platform for companies to uncover critical insights into user needs and behaviors, driving the development of products and services that make a difference. The company is looking for a Client Research Advisor to join their growing Customer Experience and Research team.

Contract/Project Executive

Company: AECOM

Location: USA

Posted Sep 16, 2024

AECOM is a global infrastructure consulting firm that delivers professional services throughout the project lifecycle. They are seeking a ContractProject Executive to provide high-level management responsibilities for various client programs and projects. The role involves directing, managing, and monitoring the team to resolve challenges and meet client expectations.

Head of Marketing

Company: Snarkify

Location: USA

Posted Sep 15, 2024

Snarkify is seeking a visionary Head of Marketing to lead marketing efforts and drive growth in the zeroknowledge proofs and decentralized technology space. The company is passionate about scaling ZKPs for a decentralized future and is looking for a candidate with a strong background in marketing and blockchain.

Digital / Product Counsel

Company: Flowlife

Location: USA

Posted Sep 16, 2024

Flow aims to create a superior living environment by developing and managing multifamily apartment buildings. They are looking for a Counsel to support digital and product initiatives, providing legal advice and support to various teams.

UI/UX Designer

Company: Kpaonline

Location: USA

Posted Sep 16, 2024

KPA is a leading provider of Workforce Compliance software and consulting services, aiming to help clients build safe and thriving organizations. The company is looking for a UIUX Designer to shape and enhance the user experience for its clients.

Developer Experience Engineer

Company: Gusto, Inc.

Location: USA

Posted Sep 16, 2024

The role is for a Senior Software Engineer to join the Developer Experience Team at Gusto, building tools to increase efficiency and productivity for the Product Engineers. The ideal candidate has experience in Platform SRE or DevOps, with skills in Ruby, Kubernetes, AWS, and similar technologies.

Web Experience Manager

Company: Weights & Biases

Location: USA

Posted Sep 16, 2024

The job posting is for a Web Experience Manager at Weights amp Biases, a company that provides AI developer tools. The role involves managing the company's website, designing and implementing web strategies, and optimizing website performance. The company offers competitive salary, equity, and benefits packages.

VP - Clinical Practice

Company: Ro

Location: USA

Posted Sep 16, 2024

Ro is a direct-to-patient healthcare company that offers telehealth care, at-home diagnostic testing, and pharmacy services nationwide. The company has a mission to help patients achieve their health goals and has been recognized for its innovative approach to healthcare.

Product Manager

Company: Spotonproduct

Location: USA

Posted Sep 16, 2024

SpotOn is a company that helps restaurants and small businesses with flexible payment and software technology. They are committed to caring hard and moving fast to grow and make a positive impact. They are looking for a Hardware and GoLive Product Manager to lead the product strategy for their restaurant hardware and the go-live experience.

Senior Technical Writer, Cash Commerce

Company: Block

Location: USA

Posted Sep 15, 2024

The company is looking for a senior technical writer to join their commerce team. The role involves owning and maintaining the end-to-end developer documentation lifecycle for external partners. The company offers a range of benefits, including healthcare coverage, retirement plans, and paid time off.

Customer Success Manager

Company: Restaurant365

Location: USA

Posted Sep 16, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Customer Success Manager to develop relationships with customers and ensure they achieve a maximum lifetime value with their software.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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