Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Technical Support Engineer

Company: Clari

Location: USA

Posted Sep 15, 2024

The job posting is for a Technical Support role at Clari, a company that provides customer solutions. The team is looking for a key member to join their Technical Support team, who will work directly with customers to resolve technical issues and provide exceptional support. The role requires strong technical expertise, excellent communication skills, and a passion for customer experience.

Senior Manager, Data Science

Company: HackerOne

Location: USA

Posted Sep 15, 2024

HackerOne is a global leader in human-powered security, harnessing the creativity of the world's largest community of security researchers to protect digital assets. They offer a range of solutions, including bug bounty, pentesting, and code security audits, and have been recognized as a Best Workplace for Innovators and a Most Loved Workplace for Young Professionals.

Data Engineer with Databricks

Company: Loginsoft Consulting LLC

Location: USA

Posted Sep 15, 2024

The job posting is for a Data Engineer position with Databricks, requiring 10 years of experience and specific skillsets. The job involves designing, developing, and maintaining software applications and services, as well as collaborating with other engineers.

Lead Product Manager, Growth

Company: Brightwheel

Location: USA

Posted Sep 15, 2024

Brightwheel is a technology brand in early education that aims to enable high-quality early education for every child by giving teachers more time with students, engaging parents, and supporting small businesses. The company is looking for a Lead Product Manager Growth to own its business-critical product growth function.

Software Engineer, DevX Programmability

Company: Mystenlabs

Location: USA

Posted Sep 15, 2024

Mysten Labs is hiring a software engineer to build the mission-critical platform and tooling for the Sui network. The ideal candidate has experience in building APIs and supporting production services at scale, proficiency in low-level programming languages, and excellent communication skills.

Software Engineer - HRIS Admin

Company: Lattice

Location: USA

Posted Sep 15, 2024

Lattice is a company that provides a platform for managing people efficiently and strategically. The company is looking for a software engineer to build software that helps companies build cultures in which their employees thrive. The engineer will work with other engineers to build and own products across a modern tech stack and will be responsible for building software to help companies build cultures in which their employees thrive.

Director - Content Strategy & Planning

Company: Splice

Location: USA

Posted Sep 15, 2024

The job posting is for a Director of Content Strategy and Planning at Splice, a music company. The role involves leading data-driven analysis and strategy to drive business impact and growth. The job requires 7+ years of experience in data-driven content, media, or music creation and curation, and a proven track record of developing and executing successful content strategies.

Senior Project Manager - Corporate Strategy and Operations

Company: Pax8

Location: USA

Posted Sep 15, 2024

The job posting is seeking a Senior Project Manager to lead strategic projects, manage project lifecycle, and drive project success. The ideal candidate has a strong background in project management, excellent communication skills, and a proven track record of delivering complex projects on time and on budget.

Enterprise Account Executive

Company: Cision

Location: USA

Posted Sep 15, 2024

Cision is looking for an Enterprise account executive to focus on developing new business within a greenfield territory. The company is committed to fostering an inclusive environment and has signed the CEO Action for Diversity and Inclusion pledge.

Director - GTM Systems and Process

Company: COMPLY

Location: USA

Posted Sep 15, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are seeking a Director of GTM Systems and Process to join their Revenue Operations team.

Cloud Engineer

Company: Expression

Location: USA

Posted Sep 15, 2024

Expression is seeking a highly skilled Cloud Engineer to support the Global Public Affairs Office of the US Department of State. The job involves architecture, engineering, operations, development, UI/UX, user training, and agile project management of web assets hosted on cloud architecture running a content management system WordPress.

Video Editor

Company: Kalshi

Location: USA

Posted Sep 15, 2024

Kalshi is a federally regulated exchange that allows people to trade on various events. They are looking for a Video Editor to create viral social media content and are committed to creating a culture of inclusion and belonging.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages