Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Revenue Operations Manager

Company: Smartcar

Location: USA

Posted Sep 15, 2024

Smartcar is a company that simplifies how people connect their favorite apps and services to their cars. They build developer-friendly vehicle APIs and have raised $36M from investors. The company is looking for a Senior Revenue Operations Manager to drive operational excellence across their sales process.

Account Executive - Emerging Products

Company: Telnyx

Location: USA

Posted Sep 15, 2024

The job posting is for a sales professional to drive the expansion of Telnyx's emerging product suite. The role requires experience in sales, ability to operate independently, and strong communication skills.

Accounting Manager

Company: Clipboard Health

Location: USA

Posted Sep 15, 2024

The role is for a detail-oriented and analytical thinker with strong communication and organizational skills to lead the month-end close process and prepare financial statements. The ideal candidate will have experience with accounting procedures, US GAAP, and ERP systems.

Data Scientist - Core Products

Company: Coalition, Inc.

Location: USA

Posted Sep 15, 2024

The job posting is for a data analyst position that requires leading cross-functional projects, analyzing data, and communicating insights to leadership. The company offers competitive compensation, flexible PTO, and wellness programs.

Staff Software Engineer - Media Foundation

Company: Airbnb

Location: USA

Posted Sep 15, 2024

Airbnb is looking for a Media Foundation Staff Backend Engineer to build and improve their media infrastructure. The role involves working with a team to build novel products and features, and requires strong software skills in Java, excellent communication skills, and experience with image processing or content video transcoding.

Software Engineering - Underwriting

Company: Coalition, Inc.

Location: USA

Posted Sep 15, 2024

The job posting describes a role in the underwriting platform team at Coalition, responsible for building and maintaining systems to assess cyber risk. The team works on a cross-functional team, collaborating with stakeholders, and requires skills in computer science, programming languages, and cloud platforms. The company offers competitive compensation, flexible PTO, and wellness programs.

Staff Machine Learning Engineer

Company: HubSpot

Location: USA

Posted Sep 15, 2024

HubSpot is seeking a talented experienced Staff Machine Learning ML Engineer to join their Data Systems amp Intelligence DSI team as part of a newlyformed GTM AI team. The role involves building training and deploying ML models and generative AI GAI solutions at scale, querying integrating analyzing and preprocessing rich and complex datasets, and conducting experiments and evaluations of ML and generative AI models.

Senior Software Engineer I - Front End

Company: HubSpot

Location: USA

Posted Sep 15, 2024

HubSpot is looking for frontend developers with experience in JavaScript, Typescript, and React Redux to build powerful visualizations for reporting. The company offers competitive cash compensation, benefits, and perks to help employees grow better.

Senior Professional Services Operations Manager

Company: Grafana Labs

Location: USA

Posted Sep 15, 2024

Grafana is looking for a Manager of Professional Services Operations to partner with their Professional Services team. The role involves creating reports, driving process improvements, and partnering with finance and analytics teams. The ideal candidate has experience in GTM organizations, strategy and operations consulting, and SQL.

Sales Strategy & Operations Analyst - Billing

Company: Stripe

Location: USA

Posted Sep 15, 2024

The job posting is for a Sales Strategy and Operations team member at Stripe, responsible for building business foundations, automating dashboards, and designing scalable systems. The role requires strong analytical skills, experience with large data sets, and knowledge of sales data and Salesforce.

Consultant - NICE CXone

Company: TTEC Digital

Location: USA

Posted Sep 15, 2024

The job posting is for a NICE CXone Consultant at TTEC Digital, responsible for developing and testing the NICE CXone software platform. The role requires technical experience with various Contact Center technologies and a bachelor's degree in computer science or related field. The company offers competitive compensation, benefits, and a fast-paced work environment.

Senior Software Engineer - Backend

Company: Loyal

Location: USA

Posted Sep 15, 2024

The job posting is for a Senior Developer role in a product team, responsible for implementing features, guiding junior developers, and mentoring teammates. The role requires experience in software engineering, knowledge of Microsoft.NET technology stack, and ability to work on multiple projects simultaneously.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages