Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead - Communications Policy

Company: Airbnb

Location: USA

Posted Sep 15, 2024

Airbnb is seeking a Senior Communications Manager to support the Policy Communications team. The role is responsible for helping to deliver Airbnb's policy communications strategy, including managing a regular press office drumbeat of stories and news on Airbnb and activating regional and global campaigns on policy matters.

Senior Backend Engineer

Company: Axios

Location: USA

Posted Sep 15, 2024

Axios is hiring a Senior Backend Engineer to join their Application Development organization. The role involves driving strategic platform initiatives, establishing technical vision, and mentoring team members. The ideal candidate should have experience building webscale systems, senior-level expertise in proactive problem-solving, and a strong understanding of database concepts.

Senior Manager - Publisher Partnerships

Company: Scribd

Location: USA

Posted Sep 15, 2024

Scribd is a company that aims to democratize the exchange of ideas and information, and empower collective expertise. They are seeking an experienced dealmaker to help develop their content strategy and identify new publishing partnerships.

Accounting Operations Manager

Company: Nava

Location: USA

Posted Sep 15, 2024

Nava is a consultancy and public benefit corporation that works with government agencies to build digital services. The company is committed to diversity and inclusion and offers a range of benefits to its employees.

Business Development Representative

Company: Glow.co

Location: USA

Posted Sep 15, 2024

GlowAt is building a digital insurance platform for small businesses, seeking energetic individuals to join their team as Business Development Representatives. The role involves generating and qualifying leads, setting up meetings, and maintaining records. Ideal candidates have sales experience, are organized, and motivated.

Professional Services Consultant

Company: Magnet Forensics

Location: USA

Posted Sep 15, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. The company is looking for a Professional Services Consultant to deliver implementation projects for their portfolio of products.

Sales Engineer

Company: Array

Location: USA

Posted Sep 15, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

User Support Specialist

Company: Center For Open Science

Location: USA

Posted Sep 15, 2024

The Center for Open Science (COS) is seeking a User Support Specialist to provide support and guidance to researchers using the Open Science Framework (OSF). The role involves recognizing key barriers and opportunities, providing primary issue triaging, and maintaining a deep understanding of OSF capabilities.

Director of People

Company: CareMessage

Location: USA

Posted Sep 15, 2024

CareMessage is looking for a senior-level Director of People to build and own the people and HR discipline at CareMessage. The role involves creating and owning processes, partnering with the executive team, and driving initiatives to promote diversity, equity, and inclusion.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Sep 15, 2024

The job description is for a Technical Support role in a Customer Success team, requiring proficiency in ticketing technology, problem-solving, and excellent customer service skills.

Payroll Specialist

Company: Truehold

Location: USA

Posted Sep 15, 2024

Truehold is seeking an experienced Payroll Specialist to join their growing team. The role involves preparing payroll, managing new hire setup, and ensuring accurate processing of payroll transactions. The company offers a collaborative culture, competitive benefits, and flexible work arrangements.

Sr. Marketing Manager - Agencies & Partners

Company: Webflow

Location: USA

Posted Sep 15, 2024

Webflow is looking for a Sr Marketing Manager to lead creative marketing strategies and drive adoption and awareness for agencies, freelancers, and service providers. The role requires 7+ years of marketing experience, strong analytical skills, and a collaborative mindset.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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