Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Associate Partner Manager

Company: Signifyd

Location: USA

Posted Sep 11, 2024

Signifyd is seeking a Partner Associate to join their Partnerships team, responsible for developing and building relationships with emerging partners in the ecommerce agency and technology space. The role requires strong relationship building skills, ability to work independently, and experience in the ecommerce space.

Deputy General Counsel - Senior Director Enterprise Legal

Company: Fannie Mae

Location: USA

Posted Sep 11, 2024

The job description highlights the company's commitment to providing fair and affordable housing finance, and the role of the Deputy General Counsel in advising the company on complex legal matters related to privacy and cybersecurity.

Claims Counsel

Company: Coalition, Inc.

Location: USA

Posted Sep 11, 2024

The job posting is for an experienced attorney to join the cyber claims team at Coalition, providing client service, handling complex claims, and collaborating with vendors. The role requires a Juris Doctor degree, 1+ years of experience, and excellent communication and interpersonal skills.

Lead UX Designer (Web)

Company: G-P

Location: USA

Posted Sep 11, 2024

The company GP is looking for a Lead UX Designer to shape the visual identity of their brand and deliver an experience that optimizes for customer acquisition and conversion. The role requires a strong portfolio, leadership experience, and knowledge of HTML, CSS, and JavaScript.

Senior/Staff Sales Engineer

Company: Grow Therapy

Location: USA

Posted Sep 11, 2024

The job posting is looking for a Senior or Staff SalesSolutions Engineer to work with health plans and health systems. The role involves running demonstrations and scoping calls, being a trusted advisor, and working closely with the business development and product teams.

Principal Product Manager - Sales Engagement

Company: Apollo.io

Location: USA

Posted Sep 11, 2024

The text describes a vision for a sales engagement platform that anticipates the challenges of tomorrow. It outlines the role of a Principal Product Manager, who will own the vision, strategy, and roadmap to build a best-in-class engagement product.

SMB Credit Risk Strategy and Analytics

Company: Stripe

Location: USA

Posted Sep 11, 2024

The text describes Stripe's financial infrastructure platform and its mission to increase the GDP of the internet. It also highlights the importance of Stripe Capital, which provides fast financing to businesses, and the role of the Capital Risk team in shaping the future of Stripe's credit policy.

Senior Manager - Business Technology

Company: Webflow

Location: USA

Posted Sep 11, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Senior Manager Business Technology to lead its Business Technology team, which contributes significantly to its overall success.

Senior Staff Machine Learning Engineer - Relevance

Company: Airbnb

Location: USA

Posted Sep 11, 2024

The job posting is for a Machine Learning Engineer position at Airbnb, responsible for building and improving cutting-edge models for search and personalization. The role requires strong programming skills, experience with ML tools and infrastructure, and a strong understanding of data engineering and software development.

Engineering Manager - Payments (Risk Agent Experience)

Company: Airbnb

Location: USA

Posted Sep 11, 2024

The text describes the Risk Agent Experience team at Airbnb, which builds tools to mitigate payment risks. The team is responsible for overseeing the development and implementation of these tools, and the role requires collaboration with cross-functional teams and stakeholders. The text also highlights the importance of diversity and belonging in the workplace.

Staff Machine Learning Engineer - Relevance Research

Company: Airbnb

Location: USA

Posted Sep 11, 2024

The text describes the Airbnb Relevance Intelligence Platform, a personalization and intelligence platform that provides support to guests and hosts. It also mentions the role of a senior technical individual contributor, who will lead the architecture and design of the platform and work on solving technical challenges.

Director - DOOH & Emerging Channels

Company: StackAdapt

Location: USA

Posted Sep 11, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Sr Director of Publisher Partnerships and are looking for a candidate with experience in sales, business development, and account management. The company offers a range of benefits, including a competitive salary, RRSP matching, and access to a comprehensive mental health care platform.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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