Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

VP of Strategic Accounts, Food, Hospitality and Retail

Company: Invisible Technologies

Location: USA

Posted Sep 08, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a VP of Strategic Accounts to maintain and expand client relationships.

Senior Manager - Platform Product Management

Company: Twitch

Location: USA

Posted Sep 08, 2024

Twitch is a live streaming service with a focus on community and user experience. The company is looking for a product manager to lead the registration and authentication experience, working closely with cross-functional teams to drive product vision and define product requirements.

Director - Corporate Communications

Company: Nextech

Location: USA

Posted Sep 08, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Director of Corporate Communications to develop and implement communications initiatives. The role requires a minimum of 7 years of experience in corporate communications, with a focus on media and analyst relations, marketing, and sales enablement.

Director - Marketing Technology and Operations

Company: Nextech

Location: USA

Posted Sep 08, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Director of Marketing Technology and Operations is responsible for establishing and managing the necessary processes and infrastructure to support the company's global marketing technology initiatives.

Director of Strategic Alliances

Company: Contrast Security

Location: USA

Posted Sep 08, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is seeking a Global Alliances Manager to join its Strategic Alliances team, responsible for driving incremental revenue and joint GTM initiatives with technology partners.

Localization Program Manager

Company: Twitch

Location: USA

Posted Sep 08, 2024

Twitch is a globally renowned brand looking for a dynamic Localization Program Manager to join their team. The role involves managing localization projects, implementing quality assurance frameworks, and supporting AI translation solutions.

Revenue Accounting Manager

Company: Gusto, Inc.

Location: USA

Posted Sep 08, 2024

The job posting is looking for a proactive and highly motivated Accounting Leader to join the Revenue Accounting team. The ideal candidate should have a strong understanding of ASC 606, pays close attention to detail, and can multitask. The role involves overseeing the accounting close process, reviewing complex revenue contracts, and providing guidance and support to Finance and business partners.

IT Operations Specialist

Company: Vercel

Location: USA

Posted Sep 08, 2024

Vercel is looking for an IT professional to join their team in San Francisco. The role involves managing the daily IT needs of the in-office staff, troubleshooting hardware and software problems, and working on various IT projects. The company offers a great compensation package, inclusive healthcare, and opportunities for growth and development.

VP of Strategic Accounts, Financial Services

Company: Invisible Technologies

Location: USA

Posted Sep 08, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a VP of Strategic Accounts to maintain and expand client relationships.

Senior Business Analyst

Company: Insomniac Design

Location: USA

Posted Sep 08, 2024

Insomniac Design is a global digital agency seeking a Senior Business Analyst to lead product requirements gathering, documentation, and validation. The role requires technical expertise, design knowledge, and experience in requirements frameworks. The company values diversity, inclusivity, and equity, and offers a competitive salary of $120,000 to $150,000 per year.

Sr. Director of Global Support Experience

Company: Pax8

Location: USA

Posted Sep 08, 2024

The Sr Director of Global Support Experience GSX will lead the strategic direction and execution of initiatives within the GSX team, managing a team of directors and collaborating with regional support leaders to gather buy-in on strategic initiatives.

Senior Engineer Manager - Security Platform

Company: Twitch

Location: USA

Posted Sep 08, 2024

Twitch is a live streaming service that values community and is looking for a Senior Engineering Manager to lead its Security Platform. The role involves guiding a team of engineers to build critical tools and automation solutions, and requires experience in software and data engineering, as well as a passion for security.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages