Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Chief Financial Officer

Company: Pachama

Location: USA

Posted Sep 07, 2024

Pachama is seeking a Chief Financial Officer to lead financial strategy, fundraising, and team management. The ideal candidate has experience in high-growth tech startups, financial expertise, and a passion for climate action and nature conservation.

Ecosystem Manager

Company: Vercel

Location: USA

Posted Sep 07, 2024

Vercel is looking for an Ecosystem Manager to join their Strategy and Insights team. The role involves managing partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem.

Product Marketing Lead, Growth

Company: PingCAP

Location: USA

Posted Sep 07, 2024

PingCAP is seeking a strategic Product Marketing Lead to drive Product-Led Growth for TiDB Serverless and other TiDB products. The role involves developing and implementing PLG strategies, creating high-impact content, and optimizing website traffic and conversion rates.

Enterprise Solution Engineer

Company: Zip

Location: USA

Posted Sep 07, 2024

The role of a Zip Enterprise Solution Engineer involves being a champion for Zip, helping prospects understand the value of the application, and fostering collaborative relationships with account executives and sales managers. The role requires strong solution selling skills, excellent discovery skills, and knowledge of software integrations.

Games Writer

Company: VoxMedia

Location: USA

Posted Sep 07, 2024

Polygon is a modern entertainment brand that is looking for a creative and opinionated writer to contribute to its core gaming coverage. The writer will work directly with the Games Editor and other section stakeholders to carve out recurring coverage for the gaming beat.

Salesforce Developer - Bilingual (Korean/English)

Company: Woongjin, Inc

Location: USA

Posted Sep 07, 2024

The job description is for a Salesforce Developer II who will be responsible for delivering custom development integrations, implementation, and data migration on the Salesforce platform. The role requires a strong understanding of Salesforce, Marketing Cloud, and other related technologies.

People & Business Operations Manager

Company: SuperSummary

Location: USA

Posted Sep 07, 2024

Lift Ventures is seeking a People amp Business Operations Manager for SuperSummary, a fast-growing EdTech business. The ideal candidate will have 5+ years of experience in an operational role, strong people skills, and analytical problem-solving skills.

Staff Web Engineer

Company: Gametime United

Location: USA

Posted Sep 07, 2024

Gametime is a company that aims to unite the world through shared experiences. They are looking for a Staff Web Engineer to modernize their web presence and create exceptional user experiences.

SEO Specialist

Company: Plaid

Location: USA

Posted Sep 07, 2024

Plaid is looking for an SEO Specialist to help scale their organic marketing efforts. The company is dedicated to empowering financial freedom for everyone and is committed to building a diverse team.

Associate Product Support Engineer (Portuguese fluency required)

Company: Workiva

Location: USA

Posted Sep 07, 2024

The job posting is for an Associate Product Support Engineer at Workiva, requiring customer service experience, bilingualism in English and Portuguese, and technical aptitude. The role involves providing technical expertise to customers, troubleshooting issues, and maintaining professionalism.

Senior Software Engineer - Risk Intelligence

Company: Mercury

Location: USA

Posted Sep 07, 2024

The text describes the importance of data engineering in modern times, comparing it to the role of ancient Roman roads in unifying the empire. It also highlights the need for a team to connect diverse technical teams and enable informed decisions. The role of a data engineer is described, requiring experience in modern data architecture, Haskell, React, and TypeScript.

Data Science & Analytics Manager

Company: Mediavine

Location: USA

Posted Sep 07, 2024

Mediavine is seeking a dynamic and experienced Data Science amp Analytics Manager to join their growing team. The company is a fast-growing advertising management company representing over 10000 websites in the food lifestyle DIY and entertainment space.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages