Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director of Sales - Hospitality Vertical

Company: Ottimate

Location: USA

Posted Sep 02, 2024

Ottimate is seeking a dynamic and results-driven Director of Sales to lead a team of 56 Account Executives focused on selling their SaaS solutions to the hospitality vertical. The company values growth, customer focus, innovation, accountability, and communication, and offers a competitive salary, benefits, and a remote-first work environment.

Online Faculty - Masters Social Work (MSW) Program

Company: Adtalem Global Education

Location: USA

Posted Sep 02, 2024

Chamberlain University is seeking online part-time professors to teach in their Master of Social Work program. The university is looking for qualified candidates with a CSWE-accredited MSW degree and a minimum of 5 years of practice experience. The job requires teaching and supervising students in practicum courses, as well as providing regular feedback and evaluating academic progress.

Staff Product Designer, Clinician Experience

Company: Two Chairs

Location: USA

Posted Sep 02, 2024

Two Chairs is building a new mental health system, focusing on clinician experiences, innovation, and access to high-quality care. They offer a range of perks and benefits, including equity, PTO, and professional development stipends. The company is looking for a Staff Product Designer to join their Clinician Experience squad, responsible for designing tools that enable clinicians to operate at the top of their license.

Manager - National Accounts

Company: Edmunds.com

Location: USA

Posted Sep 02, 2024

Edmunds is a company that offers flexibility, innovation, and trust in the car buying process. They have a strong company culture and cutting-edge technology. The National Accounts Manager role is responsible for consulting with dealerships and selling Edmunds products.

Product Marketing Manager

Company: Newsela

Location: USA

Posted Sep 02, 2024

The role involves being an expert on user needs and challenges, informing product and go-to-market strategy, and differentiating Newsela ELA in the market. The job requires gathering insights, developing marketing materials, and building enablement materials. The role is part of an organization solving real challenges in K12 education and has a direct impact on the business.

Credit Underwriting Analyst

Company: Mercury

Location: USA

Posted Sep 02, 2024

The text describes a job opening at Mercury, a financial technology company, for a Credit Underwriter. The role involves analyzing data, structuring loan terms, and working with customers. The company offers a competitive salary and equity package.

Principal Technical Writer

Company: Red Canary

Location: USA

Posted Sep 02, 2024

Red Canary is a cybersecurity company that protects organizations from cyber threats. They offer a range of services and products, including technical documentation, and are committed to their customers' security. The company has a strong culture and offers a range of benefits to its employees.

DevOps Engineer I

Company: Pax8

Location: USA

Posted Sep 02, 2024

The DevOps Engineer I is responsible for handling planned project work, team ticket triage, and tools and access support for Engineering staff. They also monitor the performance of pipelines and support the development of applications and services.

Lead - Compliance Coordinator

Company: Trusted

Location: USA

Posted Sep 02, 2024

Trusted Health is a digital labor marketplace and workforce management solution for the healthcare industry. They are looking for a team lead for the Onboarding and Compliance team with deep understanding and knowledge of healthcare staffing compliance and demonstrated leadership of an ambitious and successful team.

Lead Product Manager, Security

Company: CoreWeave

Location: USA

Posted Sep 02, 2024

CoreWeave is a cloud provider delivering massive scale GPU compute resources, building cloud solutions for compute-intensive use cases. They are seeking a Lead Product Manager for Security to join their team.

Senior Manager of Software Engineering

Company: Pax8

Location: USA

Posted Sep 02, 2024

The Sr Manager of Software Engineering oversees and coordinates the people resources and processes required to deliver new software or upgrade existing products. They achieve all or most of their goals through delegation to their team. The Sr Manager coaches and mentors their direct reports in a way that results in high growth.

Senior Product Manager - Neuro

Company: RapidAI

Location: USA

Posted Sep 02, 2024

RapidAI is a global leader in using AI to combat life-threatening vascular and neurovascular conditions. The company empowers physicians to make faster decisions for better patient outcomes and is shaping the future of neurological care.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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