Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Member of Technical Staff - ML Optimization

Company: Runway

Location: USA

Posted Aug 31, 2024

The job posting is looking for a Senior ML Infrastructure Engineer to optimize AI models for media generation. The ideal candidate has experience improving model training and inference, and thrives in a fast-paced environment. The job requires knowledge of Python, CC++, CUDA, and profiling GPU performance. The salary range is $260,000 to $310,000.

Sr. Software Engineer - Platform

Company: ExtraHop

Location: USA

Posted Aug 31, 2024

The company is looking for a Senior Software Engineer to develop features and components, and assist in leading junior team members. The team designs and develops new features, and works closely with other teams to implement core support components. The company offers an engaging and innovative environment, and is seeking highly talented software engineers from diverse backgrounds.

Senior Project Manager, Reable Project Development

Company: Euclid Power

Location: USA

Posted Aug 31, 2024

Euclid Power is a renewable energy software and services company building the operating system for the renewable energy industry. They are seeking a Senior Project Manager to join their Development Services vertical.

Software Engineer - Design at Scale

Company: Figma

Location: USA

Posted Aug 31, 2024

Figma is a collaborative design product that enables teams to scale their designs. The Design Systems team is responsible for providing powerful features and delightful user experiences. The company is looking for a technical lead to build new features in a real-time multiplayer system and design large-scale application architecture.

Customer Service Representative

Company: Agero

Location: USA

Posted Aug 31, 2024

The text describes Agero's mission to rethink the vehicle ownership experience through a combination of passionate people and data-driven technology. It also highlights the company's commitment to creating a diverse and inclusive environment and encourages applications from all qualified candidates.

Medical Science Liaison

Company: ACADIA Pharmaceuticals

Location: USA

Posted Aug 31, 2024

The job posting is for a Medical Science Liaison (MSL) position at Acadia Pharmaceuticals. The MSL will support medical and scientific initiatives, develop relationships with healthcare practitioners, and provide education on Company products. The ideal candidate has a PharmD or PhD in a related field, 5 years of experience in the biopharmaceutical industry, and a focus on rare diseases.

Assistant Editor

Company: Mindbodygreen

Location: USA

Posted Aug 31, 2024

Mindbodygreen is a health and wellbeing company that provides content, experiences, and products to help people make meaningful changes in their lives. They are committed to building a diverse workforce and community, and are looking for a full-time writer and editor to support their health vertical.

Mid-Market Account Executive

Company: Vercel

Location: USA

Posted Aug 31, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to manage the full sales cycle, partner with cross-functional teams, and learn about their technology and the space. The ideal candidate is a top performer with a history of success in pipeline generation, opportunity management, and closing customers.

Senior Manager - Revenue Accounting

Company: Vercel

Location: USA

Posted Aug 31, 2024

Vercel is looking for a Senior Manager Revenue Accounting to develop and scale the accounting function to support the growth of the business. The role includes managing a team of accountants, developing and implementing revenue recognition policies, and partnering with finance systems and engineering teams to identify and implement automation opportunities.

Medical Director - Clinical Experience

Company: Circle Medical

Location: USA

Posted Aug 31, 2024

Circle Medical is a primary care practice that provides panelfocused primary care medicine to adult patients. They are an evidencebased practice engaging their evolving technology to ensure the highest level of quality primary care. They are looking for a Medical Director of Clinical Experience to join their team.

Technical Support Manager

Company: LivePerson

Location: USA

Posted Aug 31, 2024

LivePerson is a company that provides a platform for enterprise conversations, and they are looking for a Regional Technical Support Engineering Manager to lead their global customer care team. The job requires strong leadership skills, technical expertise, and customer-oriented approach.

Temporary CRM Data Steward

Company: Crowell & Moring

Location: USA

Posted Aug 31, 2024

The job description is for a Data Steward position at Crowell amp Moring LLP, an international law firm. The Data Steward will work with the firm's Contact Relationship Management (CRM) team to revise email distribution lists, confirm contact records, and standardize data in the CRM system.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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