Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Customer Onboarding Specialist

Company: Spring Venture Group

Location: USA

Posted Aug 30, 2024

Spring Venture Group is a company that offers a mission-driven work environment, competitive compensation, and benefits. The company is looking for a Customer Onboarding Specialist to join their team, who will be responsible for making outbound and receiving inbound calls to Medicare Advantage clients.

Senior Customer Success Manager

Company: Vercel

Location: USA

Posted Aug 30, 2024

Vercel is looking for a Customer Success Manager to manage a portfolio of Enterprise customers, providing a trusted product advisor role, driving incremental value, and enabling customers to use Vercel's solutions to develop, preview, and ship their web properties.

Senior Software Engineer - Growth

Company: Grow Therapy

Location: USA

Posted Aug 30, 2024

The job posting is for a Senior Software Engineer at Grow Therapy, where you will have the opportunity to make a significant impact on the company's mission to improve access to high-quality mental healthcare. You will leverage your expertise in software engineering and SEO best practices to optimize provider-client matching capabilities and online visibility. The job requires 5+ years of software engineering experience, deep knowledge of algorithms and data structures, and strong experience with SEO concepts and best practices.

Staff Editor

Company: Voleon

Location: USA

Posted Aug 30, 2024

Voleon is a technology company that applies machine learning techniques to real-world problems in finance. The company is looking for a Staff Editor to improve its written communications and work closely with various teams to develop a consistent house style.

Senior Software Engineer

Company: ExtraHop

Location: USA

Posted Aug 30, 2024

ExtraHop is seeking a software engineer to lead the architecture, design, and development of machine learning systems. The team is looking for a highly talented engineer with experience in Python, scalability, and security. The job offers a competitive salary and benefits package.

Senior Revenue Analyst

Company: Figma

Location: USA

Posted Aug 30, 2024

Figma is hiring a Senior Revenue Analyst to join their Accounting team. The ideal candidate will have experience in public accounting and in-house corporate revenue accounting, with a strong understanding of ASC 606. The role involves executing monthly revenue and commissions accounting close activities, collaborating with business partners, and driving process improvements.

Delegated Credentialing Coordinator

Company: Grow Therapy

Location: USA

Posted Aug 30, 2024

The job description is for a Credentialing Department liaison who will assist in reviewing and responding to inbound tickets and emails, identifying trends, and creating response templates. The role also involves collaborating with other teams, managing the expirables process, and supporting the Credentialing Team.

Database Automation Engineer

Company: Upwork

Location: USA

Posted Aug 30, 2024

Upwork is a work marketplace that enables companies and talent to work together, with a focus on empowering professionals to find work they are passionate about and innovate their careers. The company is committed to fostering a diverse and inclusive workforce.

Enterprise Implementation Project Manager

Company: Kojo

Location: USA

Posted Aug 30, 2024

Kojo is a construction technology company that aims to make buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. The company is looking for an Enterprise Implementation Project Manager to lead its largest customers to successful adoption and long-term success with the Kojo platform.

Sales Leader, Mid-Market

Company: Lumos

Location: USA

Posted Aug 30, 2024

The job posting is looking for a Sales Leader to drive sales strategy, build a high-performing sales team, and ensure targets are met. The role requires experience in B2B SaaS sales, managing a winning midmarket sales team, and strong communication skills.

Product Manager

Company: Leagueinc

Location: USA

Posted Aug 30, 2024

League is a platform technology company that powers next-generation healthcare consumer experiences. The company is looking for a Product Manager to work on building robust roadmaps and managing the full product lifecycle.

Software Engineer - Developer Experience

Company: Figma

Location: USA

Posted Aug 30, 2024

Figma is looking for experienced technical leaders to join their Developer Experience teams. The teams focus on optimizing the development process, building scalable platforms, and providing developers with best-in-class tools. Ideal candidates will have experience working in large-scale codebases and building durable platforms.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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