Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

RVP, Customer Expansion

Company: Agiloft, Inc

Location: USA

Posted Aug 28, 2024

Agiloft is a leading company in Contract Life Cycle Management, with a highly differentiated value proposition and a strong track record of awards and recognition. The company is pioneering the use of Artificial Intelligence to enable next-generation business commerce, and has a highly rated employee satisfaction.

Senior Manager, User Experience Design

Company: Xometry

Location: USA

Posted Aug 28, 2024

Xometry is looking for a Senior Manager of UX to lead UX design and execution for the Order Fulfillment domain in their Marketplace platform. The ideal candidate will have experience in multisided marketplaces, service design, or tech platforms with a strong operational component.

Sr. Financial Analyst - Reporting

Company: Nextech

Location: USA

Posted Aug 29, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Senior Financial Analyst role is responsible for ensuring the integrity of financial statements and delivering financial and operational business models.

Sales Application Engineer

Company: Johnson Controls International

Location: USA

Posted Aug 28, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, benefits, and opportunities for growth and development. The company is committed to providing a positive work environment and supporting the well-being of its employees.

Senior QA Automation Engineer

Company: Unbounce

Location: USA

Posted Aug 28, 2024

Unbounce is a customer-obsessed company that aims to empower digital marketers to achieve success with their campaigns. They are seeking a Senior QA Automation Engineer to join their Quality Assurance team, with a focus on leading the development of automated test scripts and ensuring the reliability and efficiency of their products.

Licensed Professional Counselor

Company: LifeStance Health

Location: USA

Posted Aug 28, 2024

LifeStance Health is a national provider of mental healthcare services that aims to improve access to trusted and personalized mental healthcare. They are seeking talented Licensed Professional Counselors to join their clinical team in the Greater St Louis area.

Licensed Mental Health Therapist

Company: Headway

Location: USA

Posted Aug 28, 2024

Headway is a platform that supports licensed mental health therapists in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Content Producer

Company: Future Publishing

Location: USA

Posted Aug 28, 2024

The job posting is for a content producer at Radio World, a leading business-to-business publisher. The role involves creating, editing, and deploying content for the website and daily newsletter, as well as managing social media presence and other digital assets. The company offers a range of benefits, including unlimited holiday, a share in the company's success, and a competitive salary range.

Staff Product Designer

Company: Reddit

Location: USA

Posted Aug 28, 2024

The job posting is for a Staff Product Designer on Reddit Pro, responsible for designing experiences for businesses and brands to engage with relevant communities and conversations on Reddit. The role requires 8+ years of experience in UX/UI design, strong portfolio, and ability to work with diverse teams.

Staff Product Manager

Company: Bloomreach

Location: USA

Posted Aug 28, 2024

Bloomreach is a company that offers a suite of products for digital commerce, including discovery, content, and engagement. They are seeking a strong Staff Product Manager to join their Product and Content Discovery team.

Senior Data Engineer

Company: Swishanalytics

Location: USA

Posted Aug 28, 2024

Swish Analytics is a sports analytics startup seeking Senior Data Engineers to build predictive sports analytics data products. The company is looking for team-oriented individuals with a passion for accurate and predictive real-time data.

LCSW Supervisee in Social Work

Company: Thriveworks

Location: USA

Posted Aug 28, 2024

Thriveworks Counseling is seeking individuals to join their team as a LCSW in Virginia. The company offers a supportive environment, flexible scheduling, and competitive compensation. They prioritize client accessibility, integrity, and quality care. The job requires a graduate degree in social work, experience in a counseling setting, and flexibility in work schedule.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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