Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Capital Markets Associate

Company: SoFi

Location: Washington DC

Posted Dec 01, 2024

SoFi is seeking an Associate to join their Capital Markets team. The role involves conducting ongoing maintenance of loan warehouses, performing deep analysis work, and collaborating with senior managers. The company offers a range of benefits and is committed to embracing diversity.

Senior Staff Engineer - Java (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 30, 2024

The job posting is for a Senior Staff Engineer position at GEICO, requiring deep technical expertise, leadership skills, and experience with various programming languages, tools, and technologies. The ideal candidate will lead the strategy and execution of a technical roadmap, collaborate with teams, and mentor others.

Exchange Systems Administrator (SME)

Company: Leidos

Location: Washington DC

Posted Dec 01, 2024

Leidos is seeking an Exchange SME to support a large enterprise IT contract for the DOD. The role requires an individual with subject matter expertise administering Exchange and email retention systems. The individual will provide systems and software operations and maintenance support in a large multienclave enterprise environment.

VMP Analyst

Company: Leidos

Location: Washington DC

Posted Nov 30, 2024

The job posting is for a Vulnerability Management Program Analyst position at Leidos, with responsibilities including designing and implementing a comprehensive program to assess and manage IT system and network vulnerabilities. The position requires a DoDD 8570 IAT Level II Certification and a Bachelor's degree with 4+ years of relevant experience. The pay range is $81,250 to $14,687,500.

Senior Manager, Data Engineering

Company: ATPCO

Location: Washington DC

Posted Dec 01, 2024

ATPCO is a company that provides pricing and retailing data tools and services to airlines, global distribution systems, and technology companies. They are looking for a Senior Manager of Data Engineering to lead their data engineering team and deliver impactful data solutions.

Partner Engineer (Juniper)

Company: Red River

Location: Washington DC

Posted Dec 01, 2024

The job posting is for a Red River Partner Engineer, responsible for maintaining knowledge of products, partners, and competitors, and supporting revenue growth. The role requires a bachelor's degree, 2 years of work experience, and current Secret Clearance.

Solutions Engineer (Professional Services Engineer)

Company: Figure Eight Federal

Location: Washington DC

Posted Dec 01, 2024

Figure Eight Federal F8F is a leading provider of AI training data, with a focus on the US defense and intelligence sector. They offer a range of services, including data processing, analysis, and platform administration. The company is dedicated to empowering defense and intelligence agencies with cutting-edge technology to drive strategic AI advantage and mission impacts.

Senior Proposal Manager

Company: CAE

Location: Washington DC

Posted Nov 30, 2024

CAE USA is seeking a Sr Proposal Manager for their Defense and Security line of business. The ideal candidate has a decade of experience in DoD proposal development and can lead complex bids. The company offers great benefits and opportunities for career growth.

Federal Technical Account Manager - DC

Company: Qualtrics

Location: Washington DC

Posted Nov 30, 2024

Qualtrics is a company that creates software for delivering exceptional frontline experiences, building high-performing teams, and designing products people love. They are looking for scrappy individuals to join their team and have a huge impact on customer retention and expansion.

Audit Letter Research Assistant

Company: Hogan Lovells

Location: Washington DC

Posted Dec 01, 2024

The job description outlines the responsibilities of the Audit Letter Research Assistant, including assisting the Audit Letter Review Committee team, conducting research, and compiling financial data. The role requires strong analytical skills, attention to detail, and excellent communication skills.

Junior Tester

Company: MicroHealth

Location: Washington DC

Posted Nov 30, 2024

MicroHealth is seeking a detail-oriented Junior Tester to join their dynamic team. The role involves testing software solutions to ensure quality and reliability across healthcare systems, collaborating with clients, and working closely with development teams.

Senior O&M Engineer

Company: Mantis Security Corporation

Location: Washington DC

Posted Nov 30, 2024

Mantis Security is a leading firm that specializes in Cyber Operations and is looking for a Senior OampM Engineer. They offer a great culture that fosters technical innovation and personal growth, and provide competitive benefits to their employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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