Technical Support Jobs

1,350,001 open positions · Updated daily

With the rapid rise of SaaS, cloud infrastructure, and AI‑driven customer service, the demand for technical support teams has never been higher. Companies are investing in help desks that resolve issues faster and keep customer satisfaction above 95%, driving a surge in Tier‑1 and Tier‑2 positions that cover Windows, macOS, Linux, networking, and cloud services.

Jobs range from Help Desk Analyst to Support Engineer, Incident Response Specialist, and Customer Success Manager. Typical responsibilities include ticket triage in Zendesk or ServiceNow, remote desktop assistance via TeamViewer, scripting with PowerShell or Bash, and escalation to Tier‑3 experts for complex network or security problems.

Salary transparency is essential for agents who hold certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator. Knowing the exact pay brackets for remote, on‑site, or hybrid roles lets professionals negotiate fair compensation and recognize the true value of their skills in keeping businesses online.

Actuary

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 13, 2025

This job description highlights a role in Mobility Analytics at Liberty Mutual, emphasizing opportunities to impact financial results, work with innovative technologies, and contribute to strategic initiatives. The company promotes an inclusive culture with competitive benefits and career growth prospects.

Staff Financial Analyst - Corporate Finance

Company: Mozilla

Location: UK,Canada

Posted Dec 13, 2025

Mozilla seeks a Corporate Financial Analyst to drive financial planning and reporting, offering competitive benefits and a mission-driven environment. The role involves strategic analysis, automation, and collaboration across teams, with emphasis on innovation and impact. The company highlights its commitment to diversity, equity, and open internet principles.

Solutions Consultant

Company: Figma

Location: USA

Posted Dec 13, 2025

Figma seeks a Solutions Consultant to drive enterprise growth, focusing on technical expertise, customer collaboration, and security. The role offers competitive compensation, remote flexibility, and professional development opportunities.

Senior React Native Engineer

Company: Nearform

Location: UK

Posted Dec 13, 2025

A 6-month remote contract for a Senior React Native Engineer at Nearform, offering collaboration with top companies and opportunities to build innovative AI solutions. Responsibilities include designing applications, optimizing performance, and working in agile environments. The process includes a technical assessment and interview with a Hiring Manager.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Dec 13, 2025

Sunbit is a fast-growing fintech company offering financial technology solutions with AI-driven platforms focused on customer service, inclusion, and transparency. They seek a Principal Product Designer to lead strategic design initiatives while providing competitive benefits and a people-first culture.

(Senior) Big Data Analyst

Company: InPost

Location: Poland

Posted Dec 13, 2025

InPost Group describes itself as an innovative European out-of-home deliveries company focused on revolutionizing parcel delivery with intelligent lockers. The text outlines a Senior Big Data Analyst role involving data analysis, modeling, and collaboration with cross-functional teams, emphasizing technical skills and agile work environments.

Vice President of Product Management

Company: Modern Health

Location: USA

Posted Dec 13, 2025

This job description outlines a senior product management role with responsibilities spanning cross-functional collaboration, strategic vision, and team leadership. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth in a dynamic startup environment.

Account Coordinator - Direct Mail

Company: MissionWired

Location: USA

Posted Dec 13, 2025

MissionWired supports nonprofits with innovative fundraising strategies, emphasizing social impact and diversity. They offer competitive benefits and remote work, seeking an Account Coordinator.

Enterprise Solutions Engineer (PST)

Company: Lumos

Location: USA

Posted Dec 13, 2025

This job description outlines the role of an Enterprise Solutions Engineer at Lumos, emphasizing technical expertise, cross-functional collaboration, and scaling go-to-market initiatives. It highlights required experience in B2B SaaS, complex enterprise deals, and customer-centric approaches, while also mentioning company values and a competitive pay range.

Creator Outreach Associate (Japanese Fluency)

Company: Twitch

Location: USA

Posted Dec 13, 2025

This job posting seeks bilingual Creator Outreach Associate Contractors for Twitch to identify and onboard emerging talent. The role requires fluency in Japanese, knowledge of creator trends, and a passion for livestreaming. Candidates must demonstrate determination, organizational skills, and the ability to support creators' success on the platform.

Staff Financial Analyst - Corporate Finance

Company: Mozilla

Location: USA

Posted Dec 13, 2025

Mozilla's mission to improve the internet through open-source innovation and privacy-focused technologies is highlighted, along with a job opportunity for a Corporate Financial Analyst requiring expertise in financial modeling and strategic planning. The role emphasizes collaboration, automation, and impactful reporting to advance Mozilla's vision of a healthier internet.

Customer Success Director (Industrial Vertical)

Company: First Advantage

Location: USA

Posted Dec 13, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing account management, sales growth, and strategic account planning. The company promotes a global inclusive workforce, remote work flexibility, and competitive benefits including healthcare, retirement plans, and paid time off. It positions itself as a leader in background screening solutions with opportunities for career growth and technological innovation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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