Travel Jobs in Buffalo, NY
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Customer Support Associate (Remote in Montana, Nevada, New Mexico, Oregon, Utah, Wyoming)
Company: FEVO
Location: New York City, NY
Posted Feb 28, 2024
<p><b>THE COMPANY<b><p> <p>FEVOs mission is to rehumanize online shopping by which we mean make it engaging and fun rather than lonely and isolating<p> <p><br ><p> <p>We are doing that by building innovative highly social ecommerce tools for the biggest brands in the world allowing their shoppers to interact with the people they care about throughout the purchase process Our team is made up of innovators and selfstarters who move fast love what they do and consider the status quo a sworn enemy We are currently the dominant market leader in live events and entering expansive new categories including fashion luxury retail beauty home and travel<p> <p><br ><p> <p><b>THE JOB<b><p> <p><span>As a <span><b>Customer Support Associate<b><span> at FEVO you will be at the forefront of our ClientConsumer Operations Department working with a passionate team of associates and managers to provide an outstanding customer experience This includes various levels of troubleshooting offering solutions and best practices that will increase satisfaction growth and retention while helping transform our industry<span><p> <p><span> <span><p> <p><span>Our ideal <span><b>Customer Support Associate<b><span> will exhibit a high level of EQ and confidence to provide excellent support to external customers as well as internal members of the company This role will provide a strong level of service for customer inquiries including platform product fulfillment research and communications while implementing process improvements and enhanced satisfaction <span><p> <p><span> <span><p> <p><b>Were looking for someone to work remotely from one of the following states ONLY Montana Nevada New Mexico Oregon Utah or Wyoming<b><span> who has a true passion for customer relations and helping others If youre a kind and collaborative human we would love to hear from you<span><p> <p><br ><p> <p><b>WHAT YOULL DO<b><p> <p><span><span><span> <span><span>Daily management of customer requests including multiple clients and organizations for ticketing refunds seating adjustments merging accounts etc<span><p> <p><span><span><span> <span><span>This role will be responsible for handling customer inquiries in a timely efficient and professional manner<span><p> <p><span><span><span> <span><span>Provide ongoing service and support to customers on a regular basis using verbal and electronic means of communication while tracking suggestions for improvement<span><p> <p><span><span><span> <span><span>Support and advise other team members and departments across the company to ensure knowledge sharing and enhancement of services provided to the customer<span><p> <p><span><span><span> <span><span>Identify and assess customer needs including platform purchasing order fulfillment and sharing inquiries in a timely manner<span><p> <p><span><span><span> <span><span>Monitor customer activity and feedback including case management while alerting respective teams of any urgent issues<span><p> <p><span><span><span> <span><span>Coordinate troubleshooting techniques and tools to identify issues and offer appropriate solutions<span><p> <p><span><span><span> <span><span>Attend ongoing team meetings and training sessions to address customer needs and improve processes<span><p> <p><span><span><span> <span><span>Provide rotating support on weekends and holidays as needed<span><p> <p><br ><p> <p><b>WHAT YOULL BRING<b><p> <p><span><span><span> <span><span>A college degree from an accredited school<span><p> <p><span><span><span> <span><span>23 years of experience preferably in ticketing live events box office sports background<span><p> <p><span><span><span> <span><span>Technically proficient with a knowledge of CRM systems and practices industry trends and other relevant applications<span><p> <p><span><span><span> <span><span>Strong communication skills written verbal social and interpersonal<span><p> <p><span><span><span> <span><span>Advanced troubleshooting multitasking timemanagement and organizational skills<span><p> <p><span><span><span> <span><span>Ability to prioritize and strategize in a dynamic fastpaced environment balancing client requests technical hurdles and daily management of competing priorities and deadlines<span><p> <p><span><span><span> <span><span>Professional selfmotivated and reliable with the ability to remain calm under pressure<span><p> <p><span><span><span> <span><span>Perform with a high level of precision and sense of urgency<span><p> <p><span><span><span> <span><span>Solution driven and disciplined to find creative solutions to customer needs<span><p> <p><span><span><span> <span><span>Exceptional collaboration skills to work effectively with teams<span><p> <p><span><span><span> <span><span>Ability to participate in ongoing training calls and meetings<span><p> <p><br ><p> <p><b>WHAT YOULL GET<b><p> <p><span> Freedom to grow and personally drive innovation and results<span><p> <p><span> The opportunity to work with and learn from talented and passionate team members<span><p> <p><span> A teamoriented highly collaborative environment where selfmotivation and camaraderie are highly rewarded<span><p> <p><span> Work from anywhere and be able to meet up with your team at FEVOs gorgeous headquarters located in the Meatpacking District in NYC<span><p> <p><br ><p> <p><br ><p> <p><b>WHATS IN IT FOR YOU<b> <p><ul><li>Salary range $3540k Nonexempt hourly position <li> <li>Stock option program<li> <li>Generous benefits package<li> <li>Company sponsored 401K program<li> <li>Work From Anywhere flexible remote or hybrid work options<li> <li>Paid company holidays<li> <li>Pawternity benefit for adopting a pet<li> <li>Access to stateoftheart office in NYCs Meatpacking District<li> <ul><p> <p><p>FEVO provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p><br ><p> <p>This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<p> <p><br ><p> <p><i>To Staffing and Recruiting Agencies Our company does not accept unsolicited CVs or applications from agencies We are not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application<i><p> <p><p>
Senior Accountant
Company: ASAPP
Location: New York City, NY
Posted Feb 28, 2024
<p>Join our team at ASAPP where were developing transformative Vertical AI designed to improve customer experience Recognized by Forbes AI 50 ASAPP designs generative AI solutions that transform the customer engagement practices of Fortune 500 companies With our automation and simplified work processes we empower people to reach their full potential and create exceptional experiences for everyone involved Work with our team of talented researchers engineers scientists and specialists to help solve some of the biggest and most complex problems the world is facing<p> <p><br ><p> <p>As a Senior Accountant you <span>will be part of a dynamic accounting team responsible for maintaining the General Ledger completing the monthly closing of the books automation and scaling your processes supporting the annual audit and providing reports that flow into leadership and strategic decision making <span>You will partner with other members of the finance and accounting teams and strive to attain a high level of accuracy in your work This role requires a combination of headsdown data analysis technical accounting and effective communication skills that frame findings and escalate risks appropriately to leadership Our work environment is open and fastpaced and this role presents a great opportunity for individual growth while helping to build our organization from the ground up<p> <p><br ><p> <p>There is a hybrid component to this role and we are in need of candidates that are in a commutable distance from one of our offices in either New York City or Mountain View CA<p> <p><b>What youll do<b> <p><ul><li>Responsible for payroll processing preparing journal entries balance sheet reconciliations including bank reconciliations accounts payable input coding and approval routing AR Cash Application and monthly accruals<li> <li>Perform Analysis such as budget to actual monthly and quarterly changes<li> <li>Analyze changes in payroll and communicate new hires terminations and any other fluctuations<li> <li>Provide support for Tax and Annual Big 4 Audit through schedule preparation and footnote support<li> <li>Review employee travel and expense reports to ensure compliance with Company policy<li> <li>Manage the corporate credit card program and booking related expenses<li> <li>Prepare cash forecast and provide analysis on cash inflows and outflows and explain variance from forecast<li> <li>Support regular business reviewsI<li> <li>Input Stock based Compensation to the general ledger via Carta Reporting<li> <li>Foreign entity consolidation and FX translation<li> <li>Record and Process benefit accruals and related allocations<li> <li>Fixed Asset and Prepaid Expense Accounting<li> <li>Lease Accounting per ASC 842<li> <li>Ad Hoc projects<li> <ul><p><b>What youll need<b> <p><ul><li>3+ years in an accounting role with experience in reconciliation payroll and audit<li> <li>Bachelors degree in accounting<li> <li>Experience with Sage Intacct and ADP preferred<li> <li>Strong skills in GSuite Sheets andor Microsoft Excel<li> <li>Selfmotivated with a strong desire to learn and take on new initiatives<li> <li>Public Accounting experience a plus<li> <li>Software experience and ASC606 a plus<li> <li>HyperGrowth startup experience a plus<li> <ul>
Executive Assistant
Company: Ariel Investments
Location: New York City, NY
Posted Feb 28, 2024
Equal employment opportunity takes place in all employment practices, including recruiting, hiring, promotion, demotion, compensation, and termination. As an equal opportunity employer, employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, marital status, parental status (including pregnancy), disability, perceived disability, veteran status, status of military discharge, or any other basis under federal, state, or local law. As such, Ariel provides employees a robust benefits package that includes: Coverage for same-sex partner (domestic or spouse) Coverage for children (natural born, step, adopted or foster) Fully paid medical insurance that covers fertility treatments, gender affirmation Employer contributions to a Health Savings Account Maternity leave at 100% pay (12 weeks) Paid Parental Leave (up to 12 weeks depending on tenure) Lastly, all employees have access to Ariel-sponsored educational, training, and recreational activities. Ariel prohibits discrimination against an applicant or employee because of their actual or perceived protected characteristic(s), and is committed to recruiting, retaining, and developing a diverse group of talented applicants, and to providing employees with a workplace free from discrimination and/or harassment. Responsibilities: Calendar Management: schedule and organize meetings / appointments and events for the executive(s) Communication: act as a liaison between executives(s) and internal / external parties, includes handling calls, emails and responding to inquiries Travel Arrangements: coordinate and book travel arrangements, including flights, accommodations, and transportation Documentation: prepare and maintain documents, reports and presentations on behalf of the executive(s) Office Management: oversee office operations, manage supplies, maintain the pantry, and ensure the executive(s) workplace is organized Information Handling: Handle sensitive and confidential information with discretion Meeting Support: Attend meetings, take minutes, and follow up on action items Qualifications: 8+ years as an executive assistant to senior leader, C-suite executive Strong organizational skills Excellent written and verbal communication skills Technology proficient – Microsoft suite and Zoom Ability to adapt to changing priorities and handle multiple tasks simultaneously Good interpersonal skills and the collaborative working style Demonstrate initiative and the ability to anticipate needs Base Salary: $80,000 - $100,000 (dependent on skills, experience, and competencies) Compliance: Ariel employees, including the incumbent(s) in this position, are required to: (1) read and strictly adhere to all compliance policies and procedures of the various Ariel entities, as applicable; and (2) work together with their colleagues, including the CCO, to resolve compliance issues. We are seeking an energetic, hands-on, and versatile teammate – someone who thrives in tackling many things at one time. After four decades of active investing, we remain committed to our clients, our teammates and our community. Everyone plays their position, and each contribution is critical to our firm’s success. The firm seeks to uphold an inclusive culture where diversity is recognized and valued. Equal Opportunity Employer / Diversity: Ariel celebrates diversity and practices inclusion as a way to get work done – it’s in our DNA.
Strategic Account Manager
Company: GfK - An NIQ Company
Location: New York City, NY
Posted Feb 27, 2024
We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities. We are looking for self-starters, who accept challenges and create solutions. We work in a highly collaborative, global environment, therefore effective communication and cultural IQ is critical. We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity. Specific industry experience in Consumer Technical Goods including IT, Telecomm, Consumer Electronics, or Home Appliances knowledge is strongly preferred. Willingness and ability to travel. We offer an exciting work environment that brings people together. Strong oral and written communication skills. Experience with both quantitative and qualitative research a plus. The ability to analyze and interpret data into meaningful insights for our clients, supported by outstanding presentation capabilities.
Executive Assistant
Company: Marathon Capital LLC
Location: New York City, NY
Posted Feb 28, 2024
<p><span><span><b><span>Job Title Executive Assistant <span><b><span><span><p> <p><span><span><b><span>Location New York Hybrid Role 4 days per week in office <span><b><span><span><p> <p><span><span><b><span>About the role <span><b><span><span>This role provides support and assistance to the coheads of Marathon Capitals New York City office and other firm leadership This Executive Assistant will handle a wide range of administrative and executive supportrelated tasks involving the clerical administrative function research and management roles Responsible for schedule management office management communication liaison information preparation company records management data analysis and representing the executive to others They will ensure effective use of time and productive interactions with staff and the public Must be comfortable handling confidential information and communications They have full comprehension of our companys operations and procedures<span><span><span><span><p> <p><span><span><b><span>Key Responsibilities<span><b><span><span><p> <ul><li><span><span><span><span>Schedule business appointments meetings travel client visits conferences and events Assist other team members with these items as needed<span><span><span><span><li> <li><span><span><span><span>Receive and screen communications including telephone calls voicemail messages email and other correspondence providing assistance using independent judgement in responding appropriately<span><span><span><span><li> <li><span><span><span><span>Maintain and proactively update Executive team telephone contact list calendar mail and other miscellaneous documents andor systems<span><span><span><span><li> <li><span><span><span><span>Maintains customer confidence and protects operations by keeping information confidential<span><span><span><span><li> <li><span><span><span><span>Provides a wide variety of general administrative support for clients andor assists with projects as needed<span><span><span><span><li> <li><span><span><span><span>Manage office including ordering supplies food client lunches IT requests etc<span><span><span><span><li> <ul><p><span><span><b><span>Skills amp Qualifications <span><b><span><span><p> <ul><li><span><span><span><span>Excellent PC skills experience using internet software Microsoft Office and CRM applications<span><span><span><span><li> <li><span><span><span><span>Outstanding organizational and time management skills<span><span><span><span><li> <li><span><span><span><span>Exceptional communication and presentation skills both written and verbal<span><span><span><span><li> <li><span><span><span><span>Demonstrated ability to exercise discretion and maintain confidentiality at all times<span><span><span><span><li> <li><span><span><span><span>Ability to work independently and handle multiple tasks in a fastpaced environment<span><span><span><span><li> <ul><p><span><span><b><span>About Marathon <span><b><span>Over its more than twodecade history Marathon Capital has emerged as the worlds largest independent advisory bank serving the global sustainable energy technology and infrastructure markets Marathon Capital is known as a key thought leader in global energy transition and is consistently viewed as the most innovative bank across clean energy Since inception Marathon Capital has been engaged by its clients and institutional counterparties across all clean energy sectors The Company has strong established relationships with both strategic and financial institutional investors located throughout the United States Canada Latin America Europe Middle East Asia and Australia Marathon Capital operates from its global headquarters in Chicago IL and offices in New York Houston San Francisco San Diego London as well as representative offices in São Paulo Madrid and Seoul<span><span><span><p>
US - Executive Assistant
Company: FE International
Location: New York City, NY
Posted Feb 28, 2024
FE International is hiring an Executive Assistant with 7-10 years of experience. The role involves managing complex calendars, handling correspondence, coordinating travel, preparing meeting materials, managing expenses, and assisting with personal tasks. The ideal candidate should be highly organized, detail-oriented, and possess strong communication skills. A Bachelor's degree in business administration or a related field is required, along with proficiency in Word and Excel.
Lead, Total Cost of Care (Population Health)
Company: Stellar Health
Location: New York City, NY
Posted Feb 27, 2024
Stellar Health is a US-based health-tech company backed by top VCs, focusing on improving patient health outcomes. Their platform supports primary care providers with real-time patient information, incentives, and a point-of-care tool. Stellar Health is seeking a Lead, Total Cost of Care to develop and manage strategies for improving population health outcomes, reducing total cost of care, and driving performance in value-based risk contracts. The role involves working closely with various teams, implementing operational strategies, and collaborating with key healthcare stakeholders. The ideal candidate should have 5+ years of healthcare experience, value-based payment models expertise, and strong consulting skills.
Network Account Manager
Company: Healthfirst, Inc
Location: New York City, NY
Posted Feb 28, 2024
The Network Account Manager represents Healthfirst interests in the Provider market, responsible for developing and managing a high-performance network, and engaging in various Provider engagement strategies. The role requires excellent communication skills, ability to work independently, and attention to detail.
Senior Deployment Engineer
Company: Copia Automation
Location: New York City, NY
Posted Feb 28, 2024
<p><b>Who you are<b><p> <p><br ><p> <p><span>We are seeking a Deployment Engineer to support the implementation of Copias DeviceLink product in industrial automation settings including discrete manufacturing and material handling This role is part of our Technical Services team partnering with sales and customer success to accelerate time to value for our customers<span><p> <p><br ><p> <p><span>Youre interested in Copias mission rebuilding manufacturing you enjoy interacting with customers and driving impact in a foundational industry Were looking for a strong contributor to the overall trajectory of the company<span><p> <p><br ><p> <p><span>Youre highly technical with specific experience in operational technology specifically OT networks and controls engineering exposure and youre excited to share that knowledge with others Bonus points if youve previously deployed cloudbased products to OT You are at your best when you are helping others understand a complex problem Come help us share the vision of modern devops with automation amp controls engineers managers and system integrators<span><p> <p><br ><p> <p><b>About Us<b><p> <p><br ><p> <p><span>Copia Automation is rebuilding a 50year old $170billion industrial market from the ground up by rethinking the command and control layer and developer tools that power process automation in almost every industrial vertical Backed by some of the worlds most respected investors were starting by creating a complete developer toolchain for industrial automation that will change how factories are built <span><p> <p><br ><p> <p><span>See more at copiaio <span><p> <p><b>What Youll Do<b> <p><ul><li>Partner with the postsales team to ensure timely and performant deployment of our DeviceLink solution<li> <li>Provide ongoing support to key clients who have deployed Copia DeviceLink<li> <li>Partner with the product and engineering team for custom integration requirements<li> <li>Strategize with clients on bestpractices for securing OT networks while providing data and code access<li> <li>Travel up to 25 to support customers onsite<li> <ul><p><b>What Youll Need<b> <p><ul><li>Bachelors Degree or equivalent experience<li> <li>Depth of experience with PLCs and Industrial Automation<li> <li>Strong troubleshooting skills across software hardware and network components to ensure high availability and performance of deployed solutions and to quickly identify and resolve issues<li> <li>5+ years of OT networking experience with a high degree of understanding of the Purdue model and related OT network architectures<li> <li>2+ years experience with project management on complex projects or deploymentsHighly motivated with a track record of pursuing ambitious goals least one generalizable programming language such as SQL or Python<li> <li>Experience with at least one generalizable programming language such as SQL or Python<li> <ul><p> <p><p><b>Come join us<b><p> <p><br ><p> <p>Copia is growing extraordinarily fast Join a bestinclass startup with huge amounts of upside and impact Our headquarters is in New York but our team is remote throughout North America<p> <p><br ><p> <p>At Copia we dont just accept differences we celebrate them we support them and we thrive on them for the benefit of our employees our customers and our community We are committed to building a team that represents a variety of backgrounds perspectives and skills If youre good at what you do come as you are The more inclusive we are the better our work will be Copia is proud to be an equal opportunity workplace<p> <p><p>
Senior Communications Strategist
Company: Noble People
Location: New York City, NY
Posted Feb 28, 2024
The role of a Senior Comms Strategist involves leading strategic media planning, developing creative communication strategies, and maximizing client budgets. Key responsibilities include translating client briefs into comprehensive strategies, defining and monitoring key metrics for campaign success, and providing thought leadership in consumer behavior and emerging media. The ideal candidate should have at least 3-5 years of experience in communications or strategic planning, strong analytical skills, and the ability to build and maintain strong relationships with clients and teams.
Office Manager
Company: Emigrant Bank
Location: New York City, NY
Posted Feb 27, 2024
The job description outlines a position for an Officer Manager at Emigrant Bank. The role involves managing daily operations, providing administrative support, managing Salesforce, handling bookkeeping, and coordinating events. The ideal candidate should be proactive, organized, detail-oriented, and have a positive attitude. Prior experience in administrative roles is required. The salary range is $65,000—$100,000 USD.
Senior FP&A Analyst
Company: Armis
Location: New York City, NY
Posted Feb 28, 2024
We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. bonuses, commissions, stocks, health insurance benefits, etc.) i.e. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. offered to candidates. Own strategic planning for Sales (headcount, expenses, commissions) to support Armis’s rapid growth Develop profitability & efficiency metrics (B:E, CAC, etc.) We See, Protect and Manage all physical and virtual assets, whether they're IT, OT, IoT or medical, from the ground to the cloud. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. Armis is proud to be an equal opportunity employer.