Travel Jobs in Buffalo, NY
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Sales Engineer
Company: Pontera
Location: New York City, NY
Posted Sep 21, 2023
)Food Perks: Fully stocked kitchen & lunch reimbursement programWork Flexibility: A hybrid office work model (In-Office Tues/Weds/Thurs and WFH Mon/Fri) & generous PTO dayPontera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Able to identify problems, understand their root causes, arrive at creative solutions, and drive them through implementationHighly collaborative, organized, and process-drivenSelf-starter with ability to work in fast paced, changing environmentDemonstrated track record of top performanceWillingness to travel 10% of the timeWHAT WE OFFERCompensation: $125,000 to $165,000 annuallyOpportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industryTeam Culture: A collegial, collaborative, fun work environment with frequent team eventsEquity: All new hires are eligible for equity grant participationHealthcare: Comprehensive & affordable insurance benefits with a variety of plan optionsRetirement: 401(k) with employer match & employer-sponsored access to a retirement advisorFamily Benefits: Paid parental leave & reimbursement program for family planning services (such as fertility treatments, adoption, or surrogacyProfessional Development: Sponsored learning & development program (to cover classes, certifications, and more! Specifically, you will own the technical implementation work required to launch with our largest clients including wirehouses, broker-dealers, banks, RIAs, recordkeepers, custodians, and wealth tech platforms. RESPONSIBILITIESServe as the technical subject matter expert for prospects, clients, and integration partners on our product offerings and their technical underpinningsCollaborate with the sales, account management, customer support, product, engineering, and R&D teams to understand and document customer needs and requirementsAct as a trusted advisor and consultant to customers, offering technical insights and creative solutions while leading product implementation Develop and maintain internal and external-facing technical documentation used in pre and post-sales activitiesDeliver compelling presentations and visualizations to technical buyers at our largest prospects including engineering process flow diagrams, showcasing the value of our offering as well as how it integrates into the prospect’s core tech stackProvide post-sales consultative services to customers looking to improve operational efficiency and maximize usage of the platformREQUIREMENTSExtensive (5+ years) of professional experience in a sales engineering or solutions architecture role implementing financial software, bridging the gap between business and technical peopleWorld-class communicator capable of distilling complexity into its component partsA demonstrated ability to effectively interact C-level technical and non-technical audiences at Fortune 500 financial institutionsHigh IQ. The next critical step in our trajectory is adding to our world-class team, and that’s where you come in.DESCRIPTIONAs Sales Engineer, you will play a critical role in our company’s growth by driving technical expertise and support to our go-to-market efforts. We have significant funding from some of the most notable venture capital investors, led by Lightspeed Venture Partners, and are in a period of hyper-growth. Pontera customers range from Fortune 100 financial services firms and large independent broker dealers to small independent RIA’s and advisory firms. At Pontera, we are proud of our people-first mentality and culture. You will have the unique and exciting opportunity to be part of a team whose mission is to scale Pontera into one of the largest FinTech companies in the world. Pontera is a FinTech SaaS company on a mission to help millions of Americans retire better by enabling financial advisors to manage, trade and report on 401(k) and other retirement accounts.
Clinical Data Solutions and Sciences (Senior Director)
Company: Schrödinger, Inc.
Location: New York City, NY
Posted Sep 20, 2023
Actual compensation package is dependent on a number of factors, including, for example, experience, education, degrees held, market data, and business needs. We place the highest value on creating a safe environment where our employees can grow and contribute, and refuse to discriminate on the basis of race, color, religious belief, sex, age, disability, national origin, alienage or citizenship status, marital status, partnership status, caregiver status, sexual and reproductive health decisions, gender identity or expression, sexual orientation, or any other protected characteristic. Excellent leadership, communication, influencing and negotiating skills. IRT, EDC, ECG, ePRO, etc.) Familiarity with regulatory requirements for clinical development and submissions (e.g., FDA, EMA). Because of this, we're prepared to offer a competitive salary, stock options, and a wide range of benefits that include healthcare (with dental and vision), a 401k, pre-tax commuter benefits, a flexible work schedule, and a parental leave program. To us, "diversity" isn't just a buzzword, but an important element of our core principles and key business practices. People who work with us have a high degree of engagement, a commitment to working effectively in teams, and a passion for the company's mission. Establish clinical data solutions and science infrastructure, including the identification, set-up, testing and management of various electronic clinical trials data systems. Strong critical thinking skills and ability to work in a collaborative, fast-paced environment.
Executive Assistant
Company: APPARATUS
Location: New York City, NY
Posted Sep 21, 2023
The ideal candidate will be detail-oriented, highly organized, and have excellent communication skills. This includes managing calendars, making travel arrangements, running daily schedules, handling correspondence, preparing meeting materials, and providing overall organizational support. Must be legally authorized to work in the U.S. Position is non-remote and is based in our New York Studio. Hospitality background a plus.Proven ability in a high-paced environment that values consistency, efficiency, and excellence.Proficiency in Microsoft Office Suite and Google applications with the ability to learn an implement new technology quickly and accurately.Experience with VIP external contacts and managing sensitive and confidential matters with the utmost discretion.Experience managing and coordinating busy calendars.WORK SCHEDULEFull-time gallery hours : Monday–Friday, generally 10:00AM–6:00PM.Longer hours and weekend availability as needed.Domestic or international travel as needed.PERFORMANCE REVIEW AND CHECK-INS SCHEDULERegular check-ins.Annual performance review.This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. They will also have a strong work ethic and a passion for creativity and innovation.RESPONSIBILITIESProactively manage, assess and predict the day-to-day needs of the CEO and President to ensure they are prepared and organized for all internal and external meetings and events.Execute on a wide variety of incoming requests, responding to, organizing, or delegating as needed.Manage the calendars of the Artistic Director and President, including scheduling and adjusting meetings, appointments and keeping track of travel arrangements.Book and manage domestic and international travel and logistics.Assist with meetings management – can include sending calendar invitations, working with stakeholders on agendas and preparation, taking notes, distilling information and following up on action items.Provide a wide range of administrative support including professional and personal administration.Handle confidential and non-routine information and coordinate communication between appropriate departments.Facilitate daily meal ordering and delivery.Liaise with Finance department on tracking of expenses.Provide support for special projects.Gift coordination and business communication tasks.Communicate directly with VIP external contacts as needed.Proofread documents for appropriate grammar, punctuation, spelling and a particular attention to APPARATUS brand standards.Organize and catalog paperwork and files.SKILLSAbility to manage multiple tasks simultaneously and switch focus with ease.Excellent organizational and time management skills, with an independent drive and ability to work under pressure to deliver items quickly.Professional, confident and gracious.Excellent verbal and written communications skills.Demonstrate a consistently positive attitude and ability to be a collaborative team player.Ability to demonstrate discretion and handle sensitive information.Passion for excellence.Ability to build rapport quickly with a variety of individuals.Strategic and solutions-based thinker.Strong aesthetic and presentation skills, with a keen eye for detail.Comfortable stepping outside regular duties as needed.Ability to adapt quickly to changing plans and priorities in an ever-evolving environment.Ability to respond professionally to critical feedback and proactive in seeking support and help when needed.EXPERIENCEBachelor's degree in business administration or a related field.5+ years of experience as an executive assistant or in a similar role. EXECUTIVE ASSISTANTAPPARATUS is a New York-based design studio that explores the relationship of lighting, furniture and objects in immersive environments, threading the historical and the cultural through a modern lens.The Executive Assistant is responsible for providing administrative management and support to the Artistic Director (40%), President (40%) and COO (20%).
Partner Account Manager
Company: OwnBackup
Location: New York City, NY
Posted Sep 21, 2023
We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.A Bit About UsOwnBackup is a leading SaaS data protection platform for some of the largest SaaS ecosystems in the world, including Salesforce, Microsoft Dynamics 365, and ServiceNow. Through capabilities like data security, backup and recovery, archiving, and sandbox seeding, OwnBackup empowers thousands of organizations worldwide to manage and protect the mission-critical data that drives their business.LI-Onsite This role may also be eligible for unlimited PTO, generous medical benefits, a 401(k) savings plan with a 4% employer match, discretionary bonuses/incentives, and stock options. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.Creating an environment where employees thrive also means making sure every employee feels accepted. We strive to be one team and one culture that builds trust through transparency. The ideal candidate will work out of our Englewood Cliffs, NJ office to maximize collaboration and interaction with the business. Also, will have demonstrated ability to think strategically about new business models, solution selling and technical challenges to help us build compelling value propositions for OwnBackup and our partners. Travel may be required.OwnBackup is dedicated to creating an environment where employees thrive, which is why base pay is only one part of the total compensation package that is provided to compensate and recognize employees for their work. This will involve working with key leaders at OwnBackup and at our partners through highly cross-functional teams to influence, align and coordinate resources to deliver the desired results.Your Day-to-Day RoleGrow our go-to-market partnerships with Strategic VARsDevelop and execute a channel strategy that aligns with OwnBackup’s sales leadership teams to ultimately drive pipeline through reseller partners, including partner enablement and sales playsIncrease OwnBackup’s customer reach and total Annual Contract Value (ACV) through Strategic Partner planningManage key partnership areas: strategy development, stakeholder engagement plans, joint offerings, tactical execution and alignment of go-to-market functionsBe OwnBackup’s advocate for our Strategic Partners’ differentiated offerings and valueWork closely with internal functional leaders to drive action and build world class execution capabilityBuild and maintain activity and performance reports and dashboardsYour Work Experience5+ years’ work experience managing or working with VARs, business development and/or other deal-oriented roleStrategic thinker who is also execution oriented; ideally has experience driving cross functional programs or processesEffective at building relationships (both internally and with partners), collaborating and influencing others; experience working with senior executives / partners in cross-company projectsFlexibility to work in a rapidly changing environment and less defined organizationStrong team player who is also an independent thinkerExperience with Salesforce or ServiceNow (or ecosystems) is a strong plusImportant DetailsThis is a full-time position.
Web Application Security Analyst
Company: Fastly
Location: New York City, NY
Posted Sep 20, 2023
Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. Please see our privacy notice for job applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. We love employees for who they are and what they are passionate about.We’re always looking for humble, sharp, and creative folks to join the Fastly team. Our employment decisions are based on business needs, job requirements and individual qualifications. For 2023, we offer 10 paid local holidays, 11 paid company wellness days. Why Fastly?We have a huge impact. Fastly is a small company with a big reach. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.We love distributed teams.
Associate General Counsel
Company: Brennan Center for Justice
Location: New York City, NY
Posted Sep 20, 2023
Additionally, we offer a very robust and competitive array of benefits such as a generous time off program, 401k plan, comprehensive health insurance (medical, dental, and vision), and wellness and office perks. As such, we have adopted a policy requiring all employees working in the New York and Washington, DC offices to be vaccinated against COVID-19, including having a booster, or to meet the legal guidelines for an exemption. The salary offered a selected candidate will be contingent upon the candidate’s experience, qualifications and internal equity considerations. If you have difficulty uploading these items as one document, email them to [email protected] with “Associate General Counsel” in the subject line. Compensation and Benefits: While this is presumed to be a full-time position, the Brennan Center will consider candidates seeking a part-time position (minimum 80%, or 32 hours/week). In addition, we expect employees to participate/contribute with DEI initiatives or activities with recruitment, retention, and workplace culture. The salary range assigned for this position is $150,000 – 175,000 (based on full-time status, salary will be pro-rated if part-time). As such, we seek to hire employees who have a commitment to and/or experience with diversity, equity, and inclusion. Candidates with at least two years of experience in a generalist or contract-focused role in a corporate or non-profit legal department strongly preferred; Demonstrated experience advising on and administering corporate legal matters; Ability to work independently and to research solutions on a broad array of legal questions and make sound, thoughtful recommendations on actions and policies; Ability to maintain confidentiality and discretion in relationships and exercise sound judgment; Experience drafting and negotiating contracts; Experience advising on state and federal employment and benefits law; Strong research, analytical, and problem-solving skills. Excellent written and verbal communication skills, with the ability to convey complex legal concepts to a non-legal audience; Proven ability to work collaboratively with cross-functional teams and effectively manage multiple priorities in a fast-paced environment; Demonstrable understanding of and enthusiasm for the Brennan Center’s mission and goals; Familiarity with federal and/or state lobbying laws and compliance therewith is a plus. The Brennan Center is committed to advancing Diversity, Equity, and Inclusion in the workplace. Application Process: To apply, please visit https://brennancenter.applytojob.com/apply/0bDJyL9gIb/Associate-General-Counsel and upload the following documents: (1) a cover letter, (2) resume, and (3) contact information for three references. The position will report to a Washington, DC based General Counsel. This is a generalist role, and specific responsibilities may shift based on the candidate’s experience, but may include: Review, provide guidance on and negotiate as needed vendor contracts, and manage the organization’s contract database; Work closely with internal stakeholders on issues related to privacy and cybersecurity, provide guidance and ensure compliance with relevant law; Provide legal advice and counsel on a variety of matters related to nonprofit law, contracts, governance, employment law, intellectual property, compliance, and risk management; Ensure compliance with applicable laws, regulations, and industry standards, and provide guidance to the organization's departments and programs; Conduct legal research and stay informed about emerging legal and regulatory issues that may impact the organization and proactively recommend appropriate action or strategies; Support the General Counsel and collaborate with internal stakeholders to develop and implement policies and procedures that align with legal requirements and promote best practices; Train and guide attorneys and other staff with respect to Brennan Center policies and legal and regulatory matters; Supervise and engage outside counsel on employment, labor, privacy and other matters; Other legal matters as needed. The ideal candidate will have: Juris Doctor (J.D.)
Customer Support Representative
Company: Stellar Health
Location: New York City, NY
Posted Sep 21, 2023
Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address. If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact [email protected]. Stellar's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.Stellar reserves the right to change our compensation bands at any time.Perks & Benefits:Stellar offers a carefully curated selection of wellness benefits and perks to our employees:Medical, Dental and Vision BenefitsUnlimited PTO (and ask our recruiting team about the ways we make sure employees are actually taking PTO)Universal Paid Family Leave, with up to 21 weeks of fully paid leave available to new parents and caregiversCompany sponsored One Medical memberships and Citibike membershipsMedical Travel Benefits A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donationsStock Options & a 401k matching programCareer development opportunities like Manager Training, coaching, and an internal mobility programA broad calendar of company sponsored social events that for our in-office and remote employeesDiversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment. Stellar Health Employment Privacy NoticeAt Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. You are detail-oriented, adaptable, and always looking for ways to enhance your skills and the customer experience. If you believe you've been a victim of a phishing attack, please mark the communication as “spam” and immediately report it by contacting the U.S. Federal Trade Commission. You exhibit empathy, courtesy, helpfulness and efficiency.Excellent communication, interpersonal skills, and professional writing skills to clearly articulate information and make recommendations that improves the customer experienceStrong critical thinking, organizational skills and the ability to work effectively in a fast paced, ever evolving environmentAdmiration for teamwork and the ability to work with different internal groups to enhance our customer’s experienceExperience with Zendesk helpful, but not requiredWhat you’ll do:Own Zendesk inbox for various customer support issuesSupport the launch of a Live customer support phone live and serve as primary CSR responsible for phone callsSupport pilot opportunities and new featuresWho will love this job:Someone who is passionate about using technology to support high quality health care! You are patient, empathetic, and a good communicator. You take pride in solving problems, making customers happy, and contributing to the success of the company.Pay:The salary range for this role is $60,000 - $80,000 and will be eligible for an annual performance based bonus. Recommend creative solutions to improve the user experience. Adhere to company policies and procedures, including data security and privacy standards, to protect customer information and uphold the highest ethical standardsAs a Customer Support Representative, you should have:Prior experience in a software/ technical support roleDedication to delivering world-class customer experience. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team. Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address. Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. If you are enthusiastic about healthcare technology and excel at providing exceptional customer service, we encourage you to apply.Your responsibilities include:Serve as the initial point of contact for customers via various communication channels (phone, email, and live chat)Reproduce and troubleshoot user issues or product bugs and provide clear and accurate solutions.Develop a deep understanding of our software product (the Stellar App), features, and functionality. Where a new hire falls within this range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role.
Senior Account Manager
Company: Adyen
Location: New York City, NY
Posted Sep 20, 2023
We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.All your information will be kept confidential according to EEO guidelines. If so, Adyen encourages you to reconsider and apply. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.This role is based out of our New York City office. We look forward to your application!What’s next?Ensuring a smooth and enjoyable candidate experience is critical for us. Leadership: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.Project management: Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders.Feedback: Advocate and champion for your customers internally and serve as a feedback loop to influence Adyen’s product roadmap.Who You Are: Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of managementPassionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussionsHighly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach themProficient synthesizing complex data sets and leading with a consultative approach Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve resultsAdditional Requirements:You have a minimum of 7 years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services) You have full professional written and verbal proficiency in English Some domestic and international travel requiredThe annual base salary range for this role is $150,000-$200,000; to learn more about our compensation philosophy, please click here.Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. Strategic consultation: Act as the human dimension of Adyen’s product by delivering payments expertise and guidance to customers. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications.
Client Success Manager
Company: DailyPay, Inc.
Location: New York City, NY
Posted Sep 21, 2023
All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws. Where a candidate fits within the compensation range for a role is based on their demonstrated experience, qualifications, skills and internal equity. Premium Compensation Range (CA, CT, NJ, NY, WA)$80,300—$104,000 USDNational Compensation Range (States Outside CA, CT, NJ, NY, WA)$72,300—$93,600 USD DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working. We encourage people of all backgrounds to join us on our mission. Additionally, this role may be eligible for variable incentive compensation in addition to stock options. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [email protected]. If you’re willing to define new rules, change systems and lives, come join us at DailyPay.The Role:The Client Success Manager’s responsibilities include developing strong relationships with clients, connecting with key business executives and driving adoption of our product. Salesforce or HubSpot), Google Suite, and MS Office (particularly MS Excel)Understanding of sales performance metrics or KPIsExperience delivering client-focused solutions to client needsAvailability to travel as neededOccasional need to work outside of normal business hours as required to support customersNice to Haves:HR/Payroll ExperienceWhat We Offer:Exceptional health, vision, and dental careOpportunity for equity ownershipLife and AD&D, short- and long-term disabilityEmployee Assistance ProgramEmployee Resource GroupsFun company outings and eventsUnlimited PTO401K with company matchPay Transparency. DailyPay takes a market-based approach to compensation and compensation may vary depending on your location. This role will also identify new business opportunities among existing clients.If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.How You Will Make an Impact:Lead point of contact for all client account management mattersSuggest solutions and innovative ideas to meet client needsDevelop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsorsBe the leader and orchestrator during customer escalation situations ensuring responsiveness and speedy resolutionBuild effective business strategy for client’s post launch to enable the long-term retention and growth of the accountCollaborate with internal teams to advocate for client’s needs, drive adoption, and provide best in class supportClearly communicate the progress of monthly, quarterly and annual initiatives to internal and external stakeholdersWhat You Bring to The Team:Proven work experience of 3+ years as a CSM or SalesDemonstrable ability to communicate, present and influence client C-Level stakeholdersSolid experience with Account Management reporting systems, CRM software (e.g. Client Success Managers present a client first mentality and advocate for our clients to ensure client growth and retention. The salary ranges are listed by geographic tier.
Specialist, Digital Personalization and Engagement
Company: CHANEL
Location: New York City, NY
Posted Sep 20, 2023
Compensation • Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position Benefits and Perks • Flexibility (flexible time and hybrid work options) • Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership) • Generous paid time off policies to include vacation, holiday, sick and volunteer days • 401K, pension and other incentives • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking *Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time. • For more information, please navigate to the Fondation Chanel website here Sustainability • CHANEL Mission 1.5° is our climate action plan. Arts and Culture • We are committed to extending our legacy of cultural engagement. Career and Leadership Development: • We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. Fondation Chanel • Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. • Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. • Employees are encouraged to take time off annually to volunteer through CHANEL Community. This is reflected in: Diversity and Inclusion • At CHANEL, we are intentional in promoting Diversity & Inclusion. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. Chanel Community • CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Client Services Manager
Company: APPARATUS
Location: New York City, NY
Posted Sep 21, 2023
Position is based in our New York studio. The role includes answering questions, resolving issues, and providing guidance on our products and services. Must be legally authorized to work in the U.S. This position is the key liaison between Sales and Manufacturing in representing APPARATUS to clients dealing with damages or troubleshooting needs.RESPONSIBILITIESKey point of contact for after sales needs, includes responding to a wide range of client inquiries and troubleshoot requests by phone and email.Utilize new and established resources to respond to inquiries regarding damages, delivery issues, installation, electrical questions, etc.Resolve client issues in a timely and efficient manner, ensuring that clients receive excellent service.Develop a deep knowledge of APPARATUS product, both technical and aesthetic, and be able to speak to our product in an expert-level way.Identify trends and pain points in client service needs and collaborate with leadership to address and build sustainable solutions.Maintain and update database of issues, troubleshoots and solutions by product.Provide product and service information to client.Work cross-functionally to resolve complex client issues when required, developing an understanding of which decisions stakeholders need to weigh in on, and facilitating those conversations efficiently.Work with SVP : Operations and key stakeholders to continue building the foundation for the Client Services department as the needs of the business evolve and grow.SKILLSAbility to build rapport with people quickly, develop and maintain relationships with our client base.Desire to create an excellent experience with each client interaction.Proven ability to learn quickly, develop a deep knowledge and communicate from that foundation.Technical and aesthetic understanding.Strong understanding of client services principles.Excellent verbal and written communication skills.Ability to deal with challenging situations where people can be upset.Demonstrate a consistently positive attitude and ability to be a collaborative team player.Strategic and solutions-based thinker.Proficiency in Salesforce and Microsoft Office Suite.Ability to respond professionally to critical feedback and proactive in seeking support and help when needed.EXPERIENCEBachelor’s degree5+ of client service experience in a related field.Experience developing and applying a foundational knowledge in a new field.Ability to work under pressure and meet deadlines.Experience in a business that requires a team to execute the common vision, understands the value of the individual and the team.Proven ability in a high-paced environment that values consistency, efficiency, and excellence.WORK SCHEDULEFull-time showroom hours: Monday–Friday generally 9:30AM–5:30PM.Longer hours and weekend availability as needed.Domestic or international travel as needed.PERFORMANCE REVIEW AND CHECK-INS SCHEDULEWeekly check-ins.Annual performance review.This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. CLIENT SERVICES MANAGERAPPARATUS is a New York-based design studio that explores the relationship of lighting, furniture and objects in immersive environments, threading the historical and the cultural through a modern lens.The Client Services Manager is responsible for the management and delivery of excellent service to our clients in relation to after-sales care and damages.
Account Executive
Company: Fandom
Location: New York City, NY
Posted Sep 21, 2023
Fandom Productions, the content arm of Fandom, enhances the fan experience through curated editorial coverage and branded content from trusted and established publishing brands Gamespot, TV Guide and Metacritic, along with its Emmy-nominated Honest Trailers and the weekly video news program The Loop. Fandom values diversity, and all employment decisions are made on the basis of job requirements and individual qualifications.LI-hybrid Fandom's Gaming division manages the online video game retailer Fanatical. Reaching more than 350 million unique visitors per month and hosting more than 250,000 wikis, Fandom is the 1 source for in-depth information on pop culture, gaming, TV and film, where fans learn about and celebrate their favorite fandoms. You will manage an existing advertising business and create new business in the gaming vertical for FANDOM on the East Coast.This role can be remote, residing in and around the New York area.You Will...Meet and exceed revenue goals by growing existing and driving new business gaming partnerships in the US with a focus on accounts in the Eastern regionCall on media/marketing clients and agencies to create demand and guide partnership w/ FandomDevelop strategic go-to-market account plansProvide strategic media and custom integrated marketing solutions, for both proactive pitches and in response to partner RFPsBe a consultative account specialist and expert resource for us on strategic gaming accounts, including long-term partnership recommendationsConsult with and manage assigned sales support team (sales planning, account management, sales marketing, custom solutions, research and insights) as it relates to driving account revenueBe available to attend and represent Fandom at relevant gaming industry events, which may include ComicCon, PAX, The Game AwardsWork with other teams to create unique opportunities for clientsManage and forecast assigned business revenueYou Have...5+ years of professional experience in the digital media industry, with 3+ years direct digital sales experience with gaming clientsExperience working & building relationships with sr level clients/agency contacts on accounts, with a HEAVY emphasis in the gaming categoryExcellent negotiation skillsComfortable working in fast-growing environmentAbilityto travelBonus PointsExperience selling/developing custom branded content, social media and events solutionsGaming and entertainment industry knowledge & book of businessGaming client and agency relationshipsExperience with Fandom and its corporate valuesBenefits & PerksSalary Range = ($98k - $139k)Vibrant team culture, periodic team lunches and happy hour eventsComprehensive Medical, Dental, VisionTrain (unlimited Udemy + more)Flexible working hours and time offEquity & Retirement Programs including 401K matchPaid Parental LeaveInternational work environment with startup culture About FandomFandom is the world's largest fan platform where fans immerse themselves in imagined worlds across entertainment and gaming. For more information follow @getfandom or visit: www.fandom.com.Fandom is an equal opportunity employer. Our Sales team is a fan of driving revenue to reach the biggest fans around the globe.As an Account Executive you will focus on brand advertising and partnership sales around gaming. Our Account Executive opportunity is based in the New York area, and reports to our Director of Gaming Partnerships. About this RoleFandom is growing!