Travel Jobs in Springfield, IL
17,042 open positions · Updated daily
Looking for Travel jobs in Springfield, IL? Browse our curated listings with transparent salary information to find the perfect Travel position in the Springfield, IL area.
Solutions Analyst
Company: Echo Global Logistics
Location: Chicago, IL
Posted Sep 26, 2023
The employee is regularly required to sit, talk, or hear.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. Major responsibilities of this position include, but are not limited to: reviewing process documents submitted by Sales or Operations, running data analysis to determine Echo profitability and client savings, monitoring accuracy of initial analysis through lifecycle of client relationship, ensuring all client requirements can be met by operations and driving continuous improvement efforts on existing accounts.Essential Job FunctionsEvery task should focus around supporting Sales and Operations by communicating clear objectives, executing creative solutions, and ensuring Operations can set up a strong infrastructure to manage the account for a long partnership.Data AnalysisWithin 24 hours of submission review all Process Documents submitted by Sales or Operations to confirm all required data is present including full details regarding client current operationsCommunicate clearly what additional information is required and ensure any additional data needed is obtained in a timely fashionSet return date so expected timelines can be convey to both internal & external clientsComplete, review, and analyze client data, work with the Pricing team to set up client tariffs, and review assessments completed by other Solutions Analysts to confirm accuracy and completenessDevelop full Solutions Presentation to include key account metrics for review with Sales during assessment review meetingDiscuss audit results with Sourcing Teams to confirm if any additional margin could be expected from RFP and convey to Sourcing results of both positive and negative analysisPartner with Operations to confirm they can setup a solid account infrastructure to manage the potential new account and to account for Echo's cost allocations properlyAssemble SOPs for specific account analysis to ensure continuity of ongoing client assessmentsMaintain continual catalog by account of all prior and on-going analysisEstablish timelines for continuous account reviews at time of implementation and 30/90/180/365 days post implementationManage the detailed execution of the Solutions ProcessClient EngagementWork with Sales to conduct a business needs assessments, this may include calls or site visits with clientBuild a knowledge base of each client's business, organization and objectivesGather information and requirements from new clients, analyze current practices and map out improved processesSet and manage client expectations through SalesWhen needed, review solution created directly with clients to support Sales or OperationsIdentify business development and "add-on" sales opportunities as they relate to a specific accountCommunicationClearly communicate all audit findings, assessment reviews, and solution presentations back to Sales and OperationsFacilitate Sales Team and client meetings effectivelyHold regular internal reviews of opportunities in the pipeline with Solutions TeamEffectively communicate relevant project information to stakeholders and Department ManagerDeliver engaging, informative, well-organized presentationsResolve and/or escalate issues in a timely fashionUnderstand how to communicate difficult/sensitive information tactfullyParticipate in continuous improvement meetings to constantly improve the Solutions ProcessTechnical UnderstandingKnowledgeable on relevant modes of transportation (Air, Ocean, Small Parcel, LTL, TL, Partial, Flatbed, etc.) to provide effective solutions and demonstrate an expert understanding to clientsRemain current on project management technology used at Echo such as MS Visio, MS Power Point, MS Excel, and MS WordPossess a thorough understanding of our capabilitiesMaintain awareness of new and emerging technologies within Echo and the potential application on client engagementsObtain Project Management Certification within first year in roleLeadership & TeamworkSolicit feedback from Department Manager to make yourself, your team and your department a more efficient and better place to workKeep track of lessons learned and share those lessons with team membersMitigate project team conflict and communication problemsRemain on the forefront of emerging supply chain and logistics trends and practicesRequirementsQualified candidates will possess the following characteristics and experience:Strong background in transportation industry and data analyticsSupply Chain experience a plusExperience using MS Visio, Power Point, Excel, and WordCustomer facing experience3-5 years work experienceProven performer who is effective at "multi-tasking"Excellent oral and written communication skillsAbility to learn Echo's proprietary Transportation Management SystemsSelf-managed and motivatedEnjoys and thrives in fast paced, fluid work environmentAbility to follow through with tasks to their completionAnalyticalVery organized and detail orientedAbility to travel up to 5 %Work environment/physical demands summary:This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The employee may encounter frequent interruptions throughout the work day. Throughout the sales process of a new account, you will be required to partner with several internal and external stakeholders at different stages. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.Position OverviewPart of the Operations department, you will serve as the analytical arm of the organization responsible for analyzing both new client opportunities presented by Sales and existing accounts under management in Operations. This is a key role that will lay the groundwork for successful, long term partnerships and aid in continuous improvement efforts to retain contracted accounts. You will need to have a deep understanding of the relationship Echo has established with the client and help to ensure that any new Enterprise Account meets minimum contribution standards for Echo. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. The noise level in the work environment is typical of that of an office with an open seating floor plan.
Business Development Representative - Entry Level Sales Role
Company: CancerIQ
Location: Chicago, IL
Posted Sep 26, 2023
We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to cultivate a fast-paced, collaborative, laid back, rewarding space to work. Demonstrated interest in sales as a profession, proactive about participating in sales training courses and continued learning and development Requirements Aligned and committed to CancerIQ’s mission to help healthcare providers use genetic information to predict, preempt, and prevent cancer across diverse populations. In addition to these qualities, we are looking for the following: 1-3 years of sales experience, with formal sales training in a business development role in a B2B software company and the interest in advancing to the next level in your sales career Interest in or experience in healthcare, preferably in a clinical specialty that we sell and market to - oncology, genetic counseling, women’s health, breast imaging, or primary care / population health. 1+ years of sales or customer-facing roles B.A./B.S from accredited College Proficient with Microsoft Office suite, particularly MS Word and PowerPoint Comfortable learning software and conducting software demos Excellent written and oral communication skills Coachability Positive Personality A "can-do" attitude that is not intimidated by a series of "No's" Willingness to learn and grow with the company Strong ability to problem solve and find new ways to create value Benefits Competitive pay and benefits (Health, Vision, Dental, HSA/FSA, EAP, 401-K) Travel & gym membership subsidies & commuter benefits Unlimited PTO Generous company paid holidays Passionate, high-energy culture with a team of people that are excited to get stuff done and make an impact Building things that save lives Base Salary Range: $40,000 - $60,000 annually+ Commision opportunity, based on performance!CancerIQ is building a diverse and inclusive work environment. Prior experience selling in the healthcare space is strongly preferred, as well as someone who is driven to surpass goals while delivering a great experience to prospects, clients and coworkers. To maximize your personal earnings, you will need to be a highly motivated, career-oriented individual with a competitive drive and desire to work in technology or healthcare sales.The Role and ResponsibilitiesLead Generation: Identifying qualified leads by doing research on companies in the cancer center, breast centers, women’s health, and genetic counseling program segments Gathering additional information on leads by converting warm leads provided by marketing, doing desktop research, making cold calls, and leveraging other online tools Attending conferences and proactively identifying opportunities to engage with clinical users Gathering Discovery Information: Making 75+ calls a week to target companies in an assigned territory Engaging with clinical staff and potential CancerIQ users, and convincing them to begin the CancerIQ evaluation process Quickly gathering discovery information about the prospect so the initial demo meeting can be tailored towards the prospect’s needs Lead Nurturing: Using CancerIQ email templates and marketing content to nurture leads and get them sales-ready over time Understanding key clinical user objections, and sending the right type of follow-up content at the right time Deal Management & Execution: Collaborating with our Regional Directors to develop Mutual Decision Plans for clinical users and engage appropriate decision makers Preparing to follow-up after clinical demo meetings, and getting the account to the next stage of the buyer's journey Supporting Regional Directors in preparing for meetings with executive leadership decision makers and getting clinical user support beforehand The Ideal CandidateWe are looking for someone who knows what it takes to execute a sales process, who treats the “job” as his or her own business, and thrives on learning about new innovations in the healthcare, genetics and genomics space. You will collaborate closely with marketing to engage with warm leads in order to qualify them, conduct clinical user-focused demos, and determine which accounts should be the focus of the team of Regional Directors.The Regional Directors of Health System Partnerships (our Senior Sales Executives) at CancerIQ will serve as mentors to the BDR role. As a Business Development Representative, you will be responsible for managing relationships with clinical users, and partnering with our Regional Directors of Health System Partnerships - who are responsible for relationships with senior healthcare administrators.The BDR role focuses heavily on outbound prospecting and qualifying deals, and building the pipeline in conjunction with the Regional Directors. The ideal candidate will be interested in being part of an organization at the forefront of healthcare innovation and be aligned and committed to CancerIQ’s mission to help healthcare providers use genetic information to predict, preempt, and prevent cancer across diverse populations.The PositionResponsible for supporting the sale of CancerIQ products and services directly to the healthcare industry, specifically staff in cancer centers, breast centers, and genetics practices.
Sr. Recruiting Specialist
Company: Grubhub
Location: Chicago, IL
Posted Sep 24, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. And Of Course, Perks!Flexible PTO. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. Recruiting Specialist, you'll excel in a dynamic, fast-paced environment. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected]. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Your ability to manage multiple projects efficiently, self-motivation, and quick learning will be your strengths, all while maintaining a positive "can-do" attitude. Key Responsibilities: Operational Excellence Manage all recruiting process documents and policies, continually seeking ways to enhance the candidate experience and operational efficiency.Maintain and document recruiting programs, such as Internships, Referral Programs, College Recruiting, and Job Boards.Provide timely support and guidance to team members on general recruiting questions and processes.Ensure smooth execution of operational changes for individuals in our systems.Schedule interviews, which may involve coordinating across multiple time zones and countries.Arrange candidate travel and cater candidate lunches when necessary.Leverage data to drive decision-making and contribute to a data-driven recruiting approach.Approach tasks with rigorous analytical thinking.Maintain a customer-centric focus, consistently seeking opportunities to improve our processes.
Senior Sales Executive, ONESOURCE-Remote
Company: Thomson Reuters
Location: Chicago, IL
Posted Sep 24, 2023
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. The location(s) for this role include one or more of the following states: CA, CO, CT, IL, NV, TX, WA and/or remote. At Thomson Reuters, we've been doing just that for almost 160 years. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. More information about Thomson Reuters can be found on https://thomsonreuters.com. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
Business Development Representative
Company: CancerIQ
Location: Chicago, IL
Posted Sep 26, 2023
We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to cultivate a fast-paced, collaborative, laid back, rewarding space to work. In addition to these qualities, we are looking for the following: 1-3 years of sales experience, with formal sales training in a business development role in a B2B software company and the interest in advancing to the next level in your sales career Interest in or experience in healthcare, preferably in a clinical specialty that we sell and market to - oncology, genetic counseling, women’s health, breast imaging, or primary care / population health. Demonstrated interest in sales as a profession, proactive about participating in sales training courses and continued learning and development Requirements 1+ years of sales or customer-facing roles B.A./B.S from accredited College Proficient with Microsoft Office suite, particularly MS Word and PowerPoint Comfortable learning software and conducting software demos Excellent written and oral communication skills Coachability Positive Personality A "can-do" attitude that is not intimidated by a series of "No's" Willingness to learn and grow with the company Strong ability to problem solve and find new ways to create value Benefits Competitive pay and benefits (Health, Vision, Dental, HSA/FSA, EAP, 401-K) Travel & gym membership subsidies & commuter benefits Unlimited PTO Generous company paid holidays Passionate, high-energy culture with a team of people that are excited to get stuff done and make an impact Building things that save lives Base Salary Range: $50,000 - $70,000 annually CancerIQ is building a diverse and inclusive work environment. Prior experience selling in the healthcare space is strongly preferred, as well as someone who is driven to surpass goals while delivering a great experience to prospects, clients and coworkers. To maximize your personal earnings, you will need to be a highly motivated, career-oriented individual with a competitive drive and desire to work in technology or healthcare sales.The Role and ResponsibilitiesLead Generation: Identifying qualified leads by doing research on companies in the cancer center, breast centers, women’s health, and genetic counseling program segments Gathering additional information on leads by converting warm leads provided by marketing, doing desktop research, making cold calls, and leveraging other online tools Attending conferences and proactively identifying opportunities to engage with clinical users Gathering Discovery Information: Making 75+ calls a week to target companies in an assigned territory Engaging with clinical staff and potential CancerIQ users, and convincing them to begin the CancerIQ evaluation process Quickly gathering discovery information about the prospect so the initial demo meeting can be tailored towards the prospect’s needs Lead Nurturing: Using CancerIQ email templates and marketing content to nurture leads and get them sales-ready over time Understanding key clinical user objections, and sending the right type of follow-up content at the right time Deal Management & Execution: Collaborating with our Regional Directors to develop Mutual Decision Plans for clinical users and engage appropriate decision makers Preparing to follow-up after clinical demo meetings, and getting the account to the next stage of the buyer's journey Supporting Regional Directors in preparing for meetings with executive leadership decision makers and getting clinical user support beforehand The Ideal CandidateWe are looking for someone who knows what it takes to execute a sales process, who treats the “job” as his or her own business, and thrives on learning about new innovations in the healthcare, genetics and genomics space. As a Business Development Representative, you will be responsible for managing relationships with clinical users, and partnering with our Regional Directors of Health System Partnerships - who are responsible for relationships with senior healthcare administrators.The BDR role focuses heavily on outbound prospecting and qualifying deals, and building the pipeline in conjunction with the Regional Directors. You will collaborate closely with marketing to engage with warm leads in order to qualify them, conduct clinical user-focused demos, and determine which accounts should be the focus of the team of Regional Directors.The Regional Directors of Health System Partnerships (our Senior Sales Executives) at CancerIQ will serve as mentors to the BDR role. We’re committed to ensuring equitable access to the latest innovations in cancer screening and genetics — and to building a team that’s as diverse as the communities we serve.The PositionResponsible for supporting the sale of CancerIQ products and services directly to the healthcare industry, specifically staff in cancer centers, breast centers, and genetics practices. At CancerIQ, our technology is powering early cancer detection and prevention across broad patient populations.
Vice President, Production & Operations
Company: Green Thumb
Location: Chicago, IL
Posted Sep 26, 2023
The preference is that you will be based out of a Green Thumb operating state and requires 80% travel. ResponsibilitiesMonitor day-to-day operations of the network , proactively monitoring performance and proposing solutions to address emergent issuesLead and motivate a diverse and geographically dispersed team of General Managers and Regional DirectorsDeliver innovative continuous improvement solutions to improve product quality, reduce manufacturing costs, produce more efficiently, and increase profitabilityEstablish a robust set of SOP, KPI scorecard, and operating cadence for operationsLead monthly performance review of Operations with site leadership teams and executivesEstablish quarterly goals and objectives for General Managers, Regional Directors and functional heads and monitor performance to planPartner with Finance and SVP of Operations to establish yearly budget and capital planDevelop an Operations strategic plan and operating plan aligned with overall business objectivesRecruit, retain and develop an operations team with deep cultivation, manufacturing, supply chain and quality expertise embedded at all levels of the organizationProvide and apply a current understanding of industry best practices, supplier network capabilities, and category/market trends to team members and business partnersEnsure compliance with Federal and State regulatory requirements as well as ensuring compliance with Corporate, Health, Safety, Sanitation, Quality and other regulationsEnsure that all tasks and functions of position are performed in a safe manner at all times and that all procedures and requirements are properly followed to accomplish assigned tasksQualificationsBachelor’s degree in Operations, Engineering, Supply Chain Management, or equivalent experience and tenure Combined 10+ years of manufacturing operations experience in Cannabis, CPG, pharma, food, beverage, or other relevant industries 5+ years of leadership experience with a proven ability to strengthen and guide a team Experience leading multi-site operationsBroad knowledge of standards of manufacturing technology, equipment, food safety, organizational development/management, finance and employee relations Understanding of demand planning, distribution and warehouse management, logistics and transportation, purchasing, and customs compliance experience preferredStrong background in lean manufacturing / six sigma, organizational architecture, food safety, finance and employee relations Adaptive and able to thrive in a demanding, fast-paced environmentAdditional RequirementsMust pass any and all required background checksMust be and remain compliant with all legal or company regulations for working in the industryMust possess valid driver’s licenseMust be a minimum of 21 years of ageAbility to be approved by state badging agency to work in cannabis industry You will direct a team of General Managers and Regional Directors in a network of cultivation and manufacturing facilities and have primary day-to-day responsibility for directing and managing all areas of manufacturing, operational strategic planning, meeting quality standards, enhancing the supply chain infrastructure, and improving upon SOPs and KPIs across all aspects of our ops business. The RoleGTI is seeking a VP, Production & Operations to lead and oversee all aspects of cultivation and processing at operations facilities across our organization.
2024 Sales Representative
Company: Echo Global Logistics
Location: Chicago, IL
Posted Sep 22, 2023
The employee is regularly required to sit, talk, or hear.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veterans.LI-DG1 Members of our sales team will complete classroom training, a mentorship program, and an in-house continuous education program.What's in it for you?Competitive base salary and opportunity to earn uncapped commissionExceptional benefits (Medical, Dental, Vision, Disability, and Life Insurance, as well as 401K with company match, Pet Insurance, and more)Opportunities for professional growth and internal advancementA collaborative, upbeat, and inclusive work environmentWork-life balance and flexible work accommodationsLifestyle and wellness perks (PTO, Commuter Benefits, Gym Membership Discounts, Subsidized Meals, etc. This role requires the use of a computer, telephone, and other office equipment as needed to perform duties. It also requires occasional travel outside of typical work hours to company events, client sites, and carrier locations, to record video testimonials or take photographs for marketing purposes. At Echo, our people are our most valuable asset, and it is our mission to give you the tools you need to succeed. The employee may encounter frequent interruptions throughout the work day. No problem. )This job currently operates in a hybrid office environment. Compensation Plan: $55,000.00 base + uncapped commission eligible starting day one What will you be responsible for?Grow a book of business through identifying, sourcing, and developing relationships with prospective clients.Manage a high volume of outbound phone calls to sell Echo's transportation solutions, negotiate rates, and service your existing client network.Effectively utilize Salesforce and Echo's proprietary software to handle daily operational tasks such as client prospecting, invoicing, and tracking shipments.Build relationships with internal departments to ensure Echo is growing with and ahead of industry standardsOnboard new and existing carrier accounts onto EchoDrive®, Echo's web portal and mobile app for carriersWhat are we looking for?Sales experience preferred, but not requiredStrong interpersonal and relationship building skillsOutstanding written and verbal communicationExceptional time-management and organizational skillsMotivated to reach and exceed sales quotasAbility to cold call with persistent and assertive styleThrives in a fast-paced, competitive environment that requires problem solving and decision making8-Week Paid Training Program:No experience in the industry? The noise level in the work environment is typical of that of an office with an open seating floor plan.
Account Implementation Coor
Company: Dearborn Group
Location: Chicago, IL
Posted Sep 22, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Gathering, organizing, analyzing, and interpreting marketing, legislative, financial, and operating data. Drug screening and background investigation are required, as allowed by law. Responsible for communications and implementation artifacts that describe progress, issues, and risks surrounding the implementation. PREFERRED JOB REQUIREMENTS: Knowledge of the types of benefits, general insurance and administration provisions, alternate delivery systems, insurance regulations and policy drafting principles. Account Services: JOB REQUIREMENTS: Bachelor Degree and 2 years implementation, account management, or sales support experience OR 6 year's implementation, account management, or sales support experience.Knowledge of insurance policy.Analytical skills.Clear and concise written and verbal communication skills.Customer Service skills.Interpersonal skills.Problem solving and negotiation skills.Ability to travel.PC proficiency to include Word, Excel, and PowerPoint. Gathering, Organizing, Analyzing, And Interpreting Marketing/Branding, Contractual, Financial, And Operating Data. Keeping informed of best practices and strategic trends in product lifecycle management, sales and account implementation. If so, ask your connection at HCSC about our Employee Referral process! Responsible For Communications And Implementation Artifacts That Describe Progress, Issues, And Risks Surrounding The Implementation.
Human Resources Coordinator
Company: Brookfield Properties
Location: Chicago, IL
Posted Sep 25, 2023
All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. And, more than anything, it's about bringing people together. Tracking notes and follow-up actions.Researching, preparing and editing reports and presentations and applying company branding guidelines.Running reports or compiling data when needed, or on a scheduled recurring frequency.Booking and organizing travel or approved department expenses.Coordinating mail and shipping needs of department.Scheduling meetings and interviews, booking conference rooms, updating calendars and facilitating all related provisions. This individual will leverage resources to coordinate meetings, collect data and communicate pertinent information. Core Functions: Assists in the daily business of department and team functions, which includes project work as well as daily duties/task of team including: Entering and maintaining assigned employee data into company systems, including new employee access requests, job changes, and separations.Collecting, tracking, documenting and uploading pertinent info to personnel files.Tracking performance management process milestones and compliance.Preparing, monitoring and analyzing surveys or other data sources to identify and document key themes and results.Managing department content on the SharePoint intranet and other internal communication vehicles.Setting up and co-facilitating in-person and virtual training and orientation sessions, including reserving conference rooms for sessions.Monitoring compliance with HR policies and procedures and following up with employees.Preparing, distributing and tracking letters and memos, including but not limited to program announcements, discretionary leave letters, onboarding documents and others, as assigned.Maintaining documentation of employee safety guidelines and procedures.Creating and updating training materials.Collaborating with internal departments and external stakeholders, as appropriate.Researching and answering employee questions.Other projects and duties as assigned. This role provides great exposure to all aspects of HR and plays an integral role in attracting, supporting, developing and empowering our most valuable assets, our people. Administrative needs Coordinating communications and meetings. We are proud to create a diverse environment and are proud to be an equal opportunity employer. Qualifications: High School Diploma or GED requiredCollege Degree preferredAbility to manage projects independentlyAbility to communicate with all levels within the organization and ability to work and learn independently and in a team situationStrong organizational and time management skillsAbility to deal with multiple tasks effectively and establish prioritiesStrong attention to detailExcellent PC, Excel, Word and PowerPoint skillsAble to quickly learn and be proficient with additional software packages We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
Partner Operations Manager
Company: Grubhub
Location: Chicago, IL
Posted Sep 23, 2023
We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. Flexible PTO. This person is: strategic, proactive, persistent when needed, and supportive and collaborative at all times. We are looking for someone who is data-driven, business-minded, and results-oriented. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. We are open to hiring this role remotely.The Impact You'll Make:Deep involvement in partner operations (tracking progress to goals, identifying areas of opportunity, and working with partner leadership to gain traction on initiatives)Responsible for reporting & data analysis and monitoring KPIs & business drivers across all of Care - highlighting trends and investigating underlying causes of varianceBuild out and maintain a reporting platform to display organizational dashboards, vendor performance metrics, manager performance metrics, and agent level performanceOrganize and maintain data for agent performance and key performance indicatorsPerform advanced analytics to better understand the critical drivers of our business - including but not limited to diner behavior, restaurant relationships, product engagement, and market-specific performanceTroubleshoot problems around the clock to ensure the continuity of the partner operationConduct weekly calls to provide updates on performance, progress, and highlight issues that need addressing with recommendations to move forwardSupport partner employee onboarding and offboarding - ensure best practices are being followed, maintain parity with hiring and ensure the hiring profile is reflective of the Grubhub mission, make recommendations in aid of hiring the bestCollaborate with internal and external partner leaders to establish team goals and implement strategies for executing, measuring progress, and communicating results against these goalsWork closely with Care leadership to provide regular feedbackAttend recurring Workforce Management, Finance, and Quality meetings, and others as neededRegular collaboration with stakeholders of Quality, Process Improvement, Product and others in an effort to drive increased efficiency, customer experience, and performanceBe the communication point so that partner location is: aware of general updates, new programs, and P&P changes from the Care operation and is prepared to take actionWhat you Bring to the Table:BS/BA Degree or equivalent experience required3-5 years contact center management required; direct experience with call center outsourcing models preferred3-5 years experience with service provider/client management, business operations, contract management preferred Travel will be required, 25%-40%, primarily international with some domestic Exceptional analytical and critical thinking skills to provide deep-level business insights that lead to process improvement and cost-saving opportunities.Superstar verbal and written communication skills to choose the right tone for different messages for various levels of internal and external customersExceptional interpersonal skills and a sense of authority; people need to like and respect youOutstanding organizational and project management skillsAbility to work independently but also collaboratively with both Grubhub personnel and partner personnelAbility to thrive in a fast-paced environmentAbility to facilitate conflict resolution; diplomatically diffuse situationsExperience with managing confidential and sensitive employee informationExperience with computer systems: MS Office required including proficiency in Google SuiteFlexibility to occasionally work nights/weekends/holidays based on business needAs a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.And Of Course, Perks! Reporting to the Manager, Partner Operations, this person will be the glue between many critical moving parts. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information.
Managing Director - Product Experience & Engineering Lab
Company: West Monroe
Location: Chicago, IL
Posted Sep 23, 2023
We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit&8239;www.westmonroe.com/inclusion. If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked&8239;here.&8239; If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities. West Monroe is an Equal Employment Opportunity Employer&8239; We believe in treating each employee and applicant for employment fairly and with dignity. If you’re looking for a place where you’ll feel supported, our team will help you grow. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working. At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. We believe that digital is a mindset and it’s something companies become, not something they do. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.&8203; Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. And know that when we come together, we can do what's never been done. Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.&8203; National$315,000—$355,000 USDWest Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value.
Program Manager, Strategic Insights Group
Company: American Medical Association
Location: Chicago, IL
Posted Sep 23, 2023
The pay range for this position in Chicago IL, California, Florida, Illinois, Indiana, Maryland, Massachusetts, New Jersey, New York, Ohio, South Carolina, Virginia, Wisconsin, or Washington D.C. is $90k-$116k. 10. 9. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. 8. 7. 6. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location and business or organizational needs. Knowledge of Agile methodologies, OKR methodology, project life cycles, and methods. 4.