Vision Insurance Jobs in Portland, ME
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Associate Content Strategist - SEO (Contract)
Company: Momentive.ai
Location: Portland, OR
Posted Sep 26, 2023
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. Actual hourly pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.LI-remoteWhy SurveyMonkey? We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model. Our commitment to an inclusive workplaceSurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We’re glad you asked SurveyMonkey is a place where the curious come to grow. Accommodations are available for applicants with disabilities. You will be a part of the growing SEO content function at SurveyMonkey, and support a vital area for the organization.What you’ll be working onSupport the content creation process, including topic brainstorming, link building, researching, writing, and publishingSupport and manage an editorial calendar to keep track of multiple fast-moving projects simultaneously Work to bring traffic to the SurveyMonkey site with the goal of increasing conversions and rankings on all major search networksManage deadlines and coordinate hand-offs between internal and external stakeholdersWork with key partners to identify search opportunities and support the development of a regular cadence of high-quality, search-optimized contentComplete regular updates to ensure our content is always the most relevant and accurate it can be for our audienceSupport measurement and reporting on traffic and conversions, using data and insights to guide the roadmap by continuously incorporating insightsWe’d love to hear from people with3+ years of writing experience, with experience in editing and SEO content creationSolid understanding of SEO best practices and keyword targeting as it applies to content creation, optimization, and conversionsStellar organizational abilities, with a demonstrated track record of efficiently managing projects & expectationsImpeccable editing and proofreading skills with a clear point of view to help SurveyMonkey stand out from the crowdExperience working with tools for SEO content creation such as SEMrush, WordPress, Ahrefs, etc. Experience writing/working in B2B SaaSThe hourly pay provided for this position ranges from $30.00 / hour - $46.00 / hour depending on geographic market and assuming a full-time schedule. We’re building an inclusive workplace where people of every background can excel no matter their time zone. Learn more at surveymonkey.com.This is a 12-month contract position. What we're looking forWe're looking for a content strategist with experience creating helpful educational content that is optimized for search, helping bring organic traffic to our site.
CS FDC Manager
Company: ASML
Location: Portland, OR
Posted Sep 25, 2023
It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. Other information Role within Office Responsibilities: Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.Occasionally lift and/or move up to 20 pounds.May require travel dependent on business needs.Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. Read our frequently asked questions. To thrive in this job, you'll need the following skills: Can observe and respond to people and situations and interact with others encountered in the course of work.Can learn and apply new information or skills.Must be able to read and interpret data, information, and documents.Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.Ability to complete assignments with attention to detail and high degree of accuracy.Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.Result driven-demonstrate ownership and accountability.Identifies bottlenecks and drives improvements.Work independently or as part of a team and follow through on assignments with minimal supervision.Demonstrate open, clear, concise and professional communication.Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.Work according to a strict set of procedures within the provided timelines.Project management.Data analytics.Control systems. Some key focus areas are: Improve US CS Regional fault detection and classification system which will utilize tool signals to identify and predict faults, expanding on the current baseline.Work with software engineering personnel to design, develop, test, and deploy software solutions within the region to meet the needs of internal customers.Identify infringements with formal products delivered by BL Product Teams roadmaps, and handshake on strategy.Work with engineers to develop fault limits and response plans.Work with stakeholders to identify automation opportunities to improve efficiency.Define and measure KPIs for efficiency gains.Work with stakeholders to determine adoption plans (roll-out, training, ongoing support). Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. Role and responsibilities Manages, monitors, directs and coordinates Data & Analytics on system parameters, to drive US CS business goals of improving system reliability and reducing service costs. Education and experience 10+ years of industry experience required.Bachelor's in Engineering, Manufacturing, Quality management related or equivalent experience.Master's Degree is a plusExperience in FDC analytics.Proven understanding of Fault Detection methodologies and processes.Experience with implementing FDC systems and improvements.Experience of managing technical/change projects.
Talent Coordinator
Company: Baker Newman Noyes
Location: Portland, ME
Posted Sep 25, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity and expression, national origin, age, disability, genetic information, veteran status, marital status, or any other protected characteristic under applicable law. We support this through a variety of benefits, including: 20 days paid time off, 5 sick days, 11 paid holidays 6-week paid parental leave Health, Dental, Pet, Vision, Disability and Life Insurances 401(k) Plan with company match Profit Sharing Plan Business-casual office environment Baker Newman Noyes is an Equal Employment Opportunity employer. BNN's culture champions career advancement, mentorship, community involvement, and exceptionally responsive client service. This position offers an opportunity to collaborate with HR professionals, employees, and management to ensure the smooth execution of processes and procedures. With offices in Maine, Massachusetts, and New Hampshire, BNN has a reputation for teamwork, collaboration, and client excellence throughout New England and beyond. Competencies and Position Requirements Assists in the recruitment process by maintaining our employer profiles and posting job listings on various job boards Assists in sourcing candidates for key, hard-to-fill roles Assists in organizing and attending job fairs, networking events, and other recruitment activities to promote the organization and its opportunities Assists with various projects within Zoom Info and LinkedIn to create pipeline Responsible for ongoing communication to upcoming new hires with extended start dates Submits referral bonus requests to payroll Assists with the new hire onboarding process, including coordinating training schedules, launching background checks, deploying communications to new hires, & distributing and collecting new hire forms Supports People Operations Generalist with offboarding administration Administers user access for the Learning Management System for Continuing Professional Education (CPE) Provides and processes the Certified Public Accountant (CPA) Exam Study Material Agreement for new hires and submits CPA bonus requests to payroll Assists with planning, participating in, and executing a variety of HR special events which may include meal coordination, logistics, scheduling, and communication Supports learning and development with research of topics, creating presentations, scheduling, and various transactional tasks Provides general administrative support for the team, firm-wide internal initiatives, and any other responsibilities as assigned Education and Experience 1-3 years of prior experience in an administrative or HR support role Effective organizational skills and attention to detail Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Effective communication skills, both written and verbal Ability to handle sensitive and confidential information with discretion and professionalism Strong interpersonal skills and the ability to work collaboratively within a team Flexibility to adapt to changing priorities in a fast-paced environment Work Environment Some travel required Ability to work a flexible schedule based on business needs Hybrid work option Supportive and collaborative culture BNN strongly believes in maintaining a healthy balance between work and personal life. About the Position If you're looking for a rewarding opportunity in a professional atmosphere with immense positivity, incredible talent, and exciting potential, then Baker Newman Noyes is the place for you. BNN was founded to create opportunity for our employees, clients, and communities. The Talent Coordinator will play a crucial role in supporting talent acquisition operations and other areas of human resources. We provide expert accounting and advisory services across several industries.
Lead Concept Artist
Company: Liquid Development
Location: Portland, OR
Posted Sep 29, 2023
Liquid Development, founded in 2000, is the largest outsourcing art studio in North America. They offer a collaborative work environment and contribute to AAA titles like Halo, Mass Effect, Borderlands, and Call of Duty. They are currently seeking a Lead Concept Artist with 4+ years of game industry experience, 1+ years as a lead artist, and proficiency in 3D software. Benefits include medical, dental, vision, 401K, and remote work opportunities.
Motion Director
Company: Critical Mass
Location: Portland, OR
Posted Sep 24, 2023
If U.S. based: https://www.consumer.ftc.gov/articles/job-scamsavoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected] are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. You Will:Mentorship- You will be overseeing a large team of motion artists, providing them with support and mentorship, teaching them of advanced motion methods, sharing new techniques and helping them elevate the quality and efficiency of the work.Directing, guiding, evaluating and selling the workChecks to get a sense of team health and organization’s cultureEvolving and moving the work forward dailyEnsure people are productive, resourced appropriately and know people’s limitsCreative collaboration – looking at things, building, refining and revisingQuality control – choosing concepts, providing feedback on what needs to change.Evaluating team and identifying key talentsMeetings and conversation with teams on performance and their workEstablishing proper mix of talent to be effective as an agencyJuggling projects so that junior creatives get more exposure to different tasksLooking at what is going and what is coming up and help facilitate ways their teams can be realizing and fulfilling their potentialFormal career development conversationsRecruiting and attracting talentSupporting and highly involved in new business activitiesRepresent creatives and creative skill outside the agency at industry round tablesJudging awards, speaking, writing, involved in trade bodies, commentary with the industryLeading:Drive creative culture by organizing talks, sharing links and sharing inspirationFind the sweet spot of creative productivity, work to individual/team style and strengthGather variety of individual talents and bring them together w one key shared vision.Career developer for Motion teamDevelop sense of when support is needed and when to make sure moving in right directionMake internal team is aware of the expectations and standards of award-winning workMore visual and vocal in shaping the creative talent team within the businessFoster own passion and inspiration the work and peopleEnhance the culture creativity and compassionatelyAbility to stay current and understand the industry, its trends and what is being recognizedInnovate and promote knowledge of emerging technology in creative including AI You Have:You have end-to-end experience from concepting to executing complex motion asks, utilizing advanced techniques in motion graphics design and animation.Strong knowledge of post-production workflows, how motion and animation interplay with, cinematography, offline/online editing, VFX, and 3D elements for cohesive visual storytelling.Expert knowledge level of After Effects, skillfully applying easing techniques to achieve fluid and natural motion transitions, and extensive experience with expressions to automate complex animations, enhancing efficiency and creativity in project execution.In-depth knowledge of video formats, compression, and optimization, delivering high-quality motion content tailored for various digital platforms. Responsible for product created from the idea, the execution, and the quality from a look and feel, storytelling and usability perspectiveSheppard client with ability to listen, have empathy, ability to sell, motivate and enthuse the clientUnderstand and live in the lifecycle of an accountsSolutions that garner industry and press recognitionTalk of the importance of what the work needs to do for the client and CMConcept and story tell with larger clients and a variety of streams of workApply a growth mindset to all account conversationsUnlock opportunities, innovation, and define culture within the creative teamLead large brand engagementsPoint of escalation for client and internal teams; determine compromise to move the work forwardFinding balance between clients feel compelled that the work is right, smart and successfully and matching that to CM goalsHard skills: Adobe Creative Cloud, After Effects, Cinema 4DNice to haves: Unreal Engine, AI Tools (Midjourney, Stable Diffusion)The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:Strengthen opportunity for continuous learningImprove collaboration and team relationships.Increase employee engagementWe understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. You will be able to inspire, conceive, execute and deliver beautiful, thoughtful and impactful solutions for our clients. As a Motion Director, your role will be the creative lead of the motion design group within our studio ensuring creative excellence, collaboration, innovation and talent development.
Software Development Intern - 4 Month Winter Term
Company: Blackberry
Location: Portland, OR
Posted Sep 24, 2023
BlackBerry. Everywhere. Intelligent Security. Learn about developing and maintaining automations and pipelines using Python and AWS services Location: Portland, OR Length of Term: 4 Months What you will do Feature work in a variety of situations especially Python and AWSAn exposure to building data and model training pipelines with a focus on robustness, availability, and scaling to large customer loadsThe opportunity to understand the development, continuous integration and testing, and finally deployment of Enterprise grade and scale software Who we are looking for Pursuing a University Degree or College Diploma in ,computer science, engineering, or similar fieldFamiliarity with PythonA desire to embrace and learn about the complex relationships of large scale enterprise data Above and beyond Familiarity with building ETL pipelines in AWS See more about the student program at BlackBerry over on our Instagram @BlackBerryStudentLife LI-DA1 Scheduled Weekly Hours: 40 Based in Waterloo, Ontario with offices around the globe, we use AI and machine learning to deliver innovative solutions to cybersecurity, safety, and data privacy solutions, and we are a leader in the areas of endpoint management, endpoint security, encryption, and embedded systems. Position Summary Working as a member of a versatile team building and maintaining a number of data and model training pipelines that provide the ML capabilities for the BlackBerry Cylance Threat Cloud. BlackBerry's vision is clear - to secure a connected future you can trust. Today, BlackBerry provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including over 235M vehicles. Worker Sub-Type: Student (Fixed Term) Job Description: BlackBerry® is a transformed company.
Project Manager IV
Company: Unum
Location: Portland, ME
Posted Sep 24, 2023
Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. $75,500.00-$135,900.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. Company: Unum Design Thinking, Six Sigma, ADKAR).Extensive knowledge of logical data model/management.Extensive knowledge of Unum's products and businesses preferred.Effectively uses technical project management toolsExceptional ability to work effectively in a dynamic, rapidly changing business and technical environment.Exceptional initiative and ability to set stretch goals. Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. General understanding of business requirement management and quality management in order to meet expected business solutions.Manages project quality through activities such as conducting appropriate reviews, obtaining approvals, and taking corrective action when necessary, with mentoring by a more experienced project manager, if applicable.Ensures that project documentation is complete, current and Knowledge Managed (KM) appropriately.Articulates project management best practices with peer group and others within Unum, as applicable.Contribute to adjustments to the corporate system development methodology.Proactively identifies barriers and resolves issues, determining contingency plans (executing as needed), while mitigating risk. Ensures that project member's time and experience is well utilized. This position is responsible for applying appropriate knowledge, skills, tools, and techniques to project activities to meet large, complex, cross-functional project requirements involving business applications, either automated or non-automated.
Software Developer Intern - 4 Month Winter Term
Company: Blackberry
Location: Portland, OR
Posted Sep 24, 2023
BlackBerry. Everywhere. Students also have access to discounts for local stores, transportation, restaurants and activities. Intelligent Security. We host wellness sessions, fitness courses, discounts to local gyms and offer a 24/7 Employee Assistant Program (EAP).Highly collaborative teams and a supportive workplace environment, with organization-wide events and a student social committee.Employee Perks: we have snack and beverage programs at all locations. BlackBerry Cybersecurity Business Unit delivers industry-leading cybersecurity products and solutions. ADDITIONAL ASSETS Knowledge of or experience in ReactKnowledge of or experience in cloud systems such as AWS Student Life at Blackberry Growth Mindset: employees have access to skills training and professional development courses, mentorship programs as well as unlimited access to our on-demand learning platform.Commitment to Wellness: employees have access to events that support physical, mental and financial wellness. See more about the student program at BlackBerry over on our Instagram @BlackBerryStudentLife LI-DA1 Scheduled Weekly Hours: 40 RESPONSIBILITIES Participate in the development of software solutions to address new requirements.Write code to fulfill new requirement or fix bugsProduce design and API documentation as needed.Participate in design discussions and troubleshooting sessionsCollaborate and coordinate with team members and solve problems together SKILLS AND QUALIFICATIONS Currently enrolled in Computer Science, Computer Engineering or Software Engineering program.Strong programming skills, preferably C and JavaScriptGood verbal and written communication skills.Self-starter and organized.Ability to work effectively in a team as well as independently. The development activities are focused on cloud-based microservices and user interfaces deployed on leading cloud platforms.
Master Data Analyst
Company: Biamp
Location: Portland, OR
Posted Sep 27, 2023
We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. 5+ years’ experience in ERP base data management, data governance, or a related field.Proficiency in ERP data management, MS Dynamics AX 2012 highly preferred, Infor LN desired.Strong leadership abilities, with experience in supervising and developing a team.Proficiency in data management tools, data modeling, and data quality assurance techniques.Solid understanding of data governance frameworks, practices, and principles.Excellent communication skills to interact with technical and non-technical stakeholders effectively.Analytical mindset with a focus on problem-solving and continuous improvement.Experience with data management platforms, databases, and data integration technologies.Project management skills and the ability to prioritize and manage multiple initiatives simultaneously.Experience with process improvement methodologies, such as Six Sigma or Lean, is a plus.Work environment:This is an onsite position based in Tigard, OR.Monday through Friday, 7:00AM to 3:30 PM, with flexibilityWhat we offer:Medical, Dental, and Vision 3 weeks annual PTO and 9 paid holidays 401(k) + matching Employer-paid base life insurance, short, and long-term disability Health savings accounts (with Biamp contribution) and flexible spending accounts Tuition reimbursement Discretionary profit-sharing Referral bonuses Charitable donation matchingWho is Biamp?We make the world’s most extraordinary audio and video solutions. Implement or improve data entry to resolve future occurrences.Assess and enhance base data management processes, workflows, and tools to optimize efficiency and effectiveness, leveraging automation and technology where appropriate.A successful candidate will have:Bachelor's degree in information management, computer science, business administration, or a related field. Collaborate with stakeholders to define data ownership, data stewardship, and data quality requirements.Develop and maintain a data dictionary, ensuring consistent terminology and definitions across the organization.Data Management:Oversee the creation, collection, storage, and maintenance of base data, including customer records, product information, reference data, and other critical datasets.Lead efforts to clean and standardize existing data, ensuring accuracy and compliance with industry regulations.Team Leadership:Manage a team of data analysts and administrators, providing guidance, mentorship, and performance feedback.Allocate resources effectively to achieve data management objectives and maintain a high level of team productivity.Collaboration and Communication:Partner with cross-functional teams, including IT, operations, finance, and marketing, to understand data requirements and prioritize data-related initiatives.Communicate effectively with business stakeholders to gather data needs, present findings, and address concerns.Data Quality and Integrity:Implement data quality controls and data validation processes to prevent inaccuracies and ensure data consistency.Identify and resolve data discrepancies and anomalies, working collaboratively with relevant teams to address root causes.Technology Utilization:Evaluate and recommend data management tools and solutions to enhance data accuracy, accessibility, and reporting capabilities.Collaborate with IT teams to implement and maintain data management systems and infrastructure.Performance Analysis:Define and monitor key performance indicators (KPIs) related to data quality, availability, and timeliness.Generate and present regular reports on data quality metrics and improvement progress to senior management.You'll also support with:Diagnose and correct issues in the ERP system relating to Base Data. Your expertise in data governance, team management, and process improvement will contribute to the organization's overall data management strategy and success.How you'll contribute:Data Governance: Establish and enforce data governance policies, standards, and procedures to maintain the quality and consistency of base data. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. From the smallest of rooms to the largest of venues, we empower true human connection in every space.As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same:Biamp connects people through extraordinary audiovisual experiences.About our company:At Biamp, we believe the employment relationship should be reciprocal. The ideal candidate will possess a strong background in data management, exceptional leadership skills, and a keen understanding of data governance principles. The Base Data Lead will play a pivotal role in ensuring the accuracy, availability, and reliability of core data sets that drive critical business processes.
DevOps Engineering Intern - 4 Month Winter Term
Company: Blackberry
Location: Portland, OR
Posted Sep 24, 2023
Everywhere. BlackBerry. Intelligent Security. They will also get a chance to work on our CRITICAL production pipeline solutions that are built with technologies like Elasticsearch, AWS Opensearch, MS SQL Server, AWS RDS etc. Location: Portland, OR Length of Term: 4 months What you will do: Work on a Terraform codebase, implement new modules and upgrade TF, TG versions.Work on Elasticsearch configurations and deployments.Work on identifying a path for Legacy ES upgrades to a modern system like OpenSearch.Manage users, roles, other configurations across our MS SQL Cluster (80+ nodes).Implement advanced monitoring tools like Prometheus against our production infrastructure. Who we are looking for: Required programming knowledge in any of Python, Go or T-SQL.Preferred Bachelor's degree in computer science or related fields.Preferred exposure to AWS Cloud.Preferred Administrator knowledge on Linux environments. Life at BlackBerry Various Snack & Beverage Programs at all locationsCafeterias and vending machines with subsidized prices at major officesFree parking and accessible public transportation at major officesSkills training and professional development opportunitiesOrganization wide events and various social committeesLocal discounts and free swagHighly collaborative teams and supportive workplace cultureRecreational leagues, fitness classes, and wellness sessions available in most locations See for yourself by checking out our Instagram @BlackBerryStudentLife LI-DA1 Scheduled Weekly Hours: 40 Student will work on a project of upgrading our Infrastructure as code (IAC) templates and pipelines. They will work alongside AWS experts on the team and learn and implement real code in the cloud that actually help our customers who have our products deployed in their environments. Based in Waterloo, Ontario with offices around the globe, we use AI and machine learning to deliver innovative solutions to cybersecurity, safety, and data privacy solutions, and we are a leader in the areas of endpoint management, endpoint security, encryption, and embedded systems.
Technical Support Specialist
Company: Capsa Healthcare
Location: Portland, OR
Posted Sep 24, 2023
M/F/Vets/Disabled. To view our products, visit www.capsahealthcare.com. Paid time offPaid holidaysMedical, dental and vision insurancePaid parental leave401(k) with company matchCompany-paid Life, AD&D and Long-term disability insuranceVoluntary Short-term disability, Supplemental Life, AD&D, Accidental Injury and Hospital Indemnity insurance Capsa is an equal opportunity employer. Position Location: Portland, OR or Brookfield, IL (Hybrid) As the Technical Support Specialist, your contributions to the team will include: Ability to provide technical customer service and support to external customers from Capsa's onsite location, primarily via telephone and emailFocus on root cause analysis; tasks may include software and hardware troubleshooting, use of remote access software, and other support tools.Ability to work a modified 1st or 2nd shift depending upon business needs and participate in regularly assigned 24/7, on-call rotation, and temporary shift changes due to product version rollouts and other business demandsPerform service request clarification and product warranty verificationRespond promptly to customer inquiries regarding part and service requestsProvide investigation, diagnosis, resolution and recovery for hardware and/or software problems; when unable to resolve, escalate to third tier support in accordance with Help Desk escalation processesEnter all customer interactions and support details into CRM system in timely/accurate mannerIdentify replacement parts and enter part orders.Support management with the planning and implementation of service methodologies, processes, and CRM help desk system What we ask of you: Required: Minimum of three (3) years' experience in customer service, preferably in a technical support role Preferred: Bachelor DegreeExperience with IT support including operation systems, applications, and networksUnderstanding of, or ability to quickly learn ERP and CRM systems (Capsa currently uses Syteline and Salesforce.com) Capsa Healthcare offers an exciting growth opportunity to those who are passionate about the industry and their career development. We are seeking a full-time Technical Support Specialist who is part of a dynamic customer support team working to develop healthcare products that enhance patient care, safety and caregiver workflow. Capsa's innovative and reliable solutions elevate the performance of healthcare delivery. You will also enjoy a solid compensation and benefits package. We are a global company with emphasis on work-life balance. As a quality ambassador, your work will assist many companies deliver meaningful healthcare products that may even help take care of your family members one day. Come join us and make a difference alongside your colleagues who are proud to be Capsa team members.
Implementation Project Manager
Company: Lazarus Naturals
Location: Portland, OR
Posted Sep 25, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Benefits Fully Stocked Kitchen, PTO, Medical, Dental and Vision Requirements Bachelor's degree in Business Administration, Project Management, or related field. Thanks, and we look forward to hearing from you. This is a full-time role based in Portland, OR. Documentation and Reporting: Create and maintain project documentation, including project plans, status reports, and documentation of system configurations. Veterans strongly encouraged to apply. Ensure data migration, integration, and testing are executed effectively. Strong communication and leadership skills. PMP certification is a plus.