Jobs at Airtable
11,174 open positions
Database Reliability Engineer (DRE)
Company: Airtable
Location: Peninsula
Posted Aug 07, 2023
We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Whether it's scripting bulletproof automation, testing scripts, writing recovery playbooks, or digging into logs to address an incident, you value thoroughly understanding the root cause of a problem, solving it, and solving it well.You enjoy writing clean, maintainable, well-tested code. Learn more about your EEO rights as an applicant. VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. The base salary range for this role is $165,400 - $216,000 for work locations in San Francisco, Mountain View, Seattle, NYC and LA. DREs are exemplary incident responders: able to apply rigorous thinking and strong debugging skills to quickly remediate problems during high-pressure situations, and afterwards leading blameless postmortems to understand and address underlying root causes.Finally, as one of the first DREs at Airtable, you will have the opportunity to influence the Storage team’s vision and strategy, and create and evangelize best practices, processes, and tooling related to our database infrastructure.What you'll doOwn all aspects of the reliability, scalability, and performance of Airtable’s MySQL database infrastructure, using a data-driven approach (metrics, SLOs) to prioritize improvements.Work with technologies like MySQL, RDS, Terraform, NodeJS, TypeScript, Datadog, ELK, and Sentry. Partner with SWEs to identify and lead projects to enhance Airtable’s MySQL database infrastructure, working collaboratively to gather requirements, align stakeholders, and develop and execute project plans.Build tools to automate operational processes, with a focus on reducing manual work and improving developer velocity.Participate in an on-call rotation to maintain high-scale, mission-critical databases that are essential to Airtable.Influence the vision, strategy, and culture of a rapidly growing team.Who you areYou have 1+ years of experience operating high-scale production database clusters (MySQL, Percona Server, MariaDB, Vitess, TiDB, etc).You are curious, driven, and thorough. This includes a variety of improvements like automated processes for deleting and archiving cold data, increasing the storage density of our databases, and exploring alternative database instance types.Creating a testing framework that can validate large MySQL infrastructural changes with production-level load.Evaluating next-generation distributed databases like Vitess, TiDB, CockroachDB, etc, with a focus on aspects like fault-tolerance, backup/restore, observability, and operational capabilities.As a member of the Storage team, you will participate in an on-call rotation for our transactional storage systems. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Airtable is an equal opportunity employer. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here.Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here.
Account Executive, Large Accounts
Company: Airtable
Location: Remote
Posted Sep 19, 2023
We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Airtable is an equal opportunity employer. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.li-remotePlease see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. Are you looking for some truly fascinating work, where you'll work alongside a best-in-class team, harnessing the power of an extraordinary product, for a company with unlimited growth potential?What you'll doAs a Growth Account Executive, Large Accounts you'll be responsible for driving incremental revenue from a book of existing enterprise customers by driving adoption of Airtable with new lines of business, deepening Airtable adoption with existing teams and ensuring executive alignment, and partnering with the CIO offices to ensure Airtable is a critical part of every organization’s technology strategy.Grow the net ARR for a fixed book of existing enterprise accounts (expansion + retention), with a heavy focus on expansionPrioritize your book of business, develop and execute on account plans for each individual account, including identifying new opportunities, bridging use cases across departments, and building and climbing the org chartSource expansion opportunities in new departments, while telling a compelling wall-to-wall (multi-use case) story to the CIO (and other relevant executives) as an account gains momentum.Meet and exceed your sales targets through strategic prospecting and strong SaaS sales process - you will own the full sales-cycle from lead to closeEducate and consult customers on the value of Airtable throughout the sales and adoption cycleModel a wide range of use cases in which Airtable can drive business transformation across different industriesCollaborate and work closely with different members of the Accounts team (Sales Engineers, Customer Success Managers, Implementation Specialist, Leadership, etc.) to build strategic adoption plans for customersWho you areYou have 5-6 years of quota-carrying sales experience at a technology company with a minimum of 4 years of closing experience.You thrive on partnering with business leaders and executives, developing long-term relationships, and aligning key stakeholders company-wide at each stage of the sales lifecycle.You have managed Large accounts with 1000 - 5000 FTE and six and seven-figure deals.You are consultative and able to navigate the complexities and needs of clients across industries, sizes, and lifecycles.You are passionate about our overall mission and how customers can use Airtable.You execute with excellence and have a deep track record of creating significant revenue impact and deep relationships for your organization.You are a resourceful and creative problem solver when discovering the business needs of your customer and understanding how Airtable plugs into the bigger picture for them.You are scrappy, resourceful and a creative problem solver when discovering the business needs of your customer and understanding how Airtable plugs into the bigger picture. Trained in MEDDIC sales process with a passion for prospecting.Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. As a result, the demand for our product has outpaced the capacity of our sales team.Do you thrive working closely with key accounts on their unique/strategic business needs?
Real Specialist
Company: Airtable
Location: New York City, NY
Posted Aug 09, 2023
We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Airtable is an equal opportunity employer. The on target earnings for this role is $108,800 - $147,200 for work locations in New York, New York. You'll identify new, strategic opportunities across the customer journey and ideate, test, and optimize the best practices that unlock them.Do you thrive in a fast-paced, evolving, and growing environment? Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. creating new processes and initiativesExperience and passion for building a new team within an existing organizationStrong collaboration skills and successful experiences working with internal XFN partners (Rev Ops, Biz Tech) as well as customer facing counterparts (Sales & Success) Strong negotiation skills Experience translating renewal motion into documented, scalable and repeatable playbooks Solid understanding of Enterprise SaaS applications and collaboration technologyConsistent track record of achieving personal and team goalsHistory of thriving in a rapidly-changing environmentBachelor degree requiredCompensation awarded to successful candidates will vary based on their work location, relevant skills and experience. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive.
Central Sales Strategy & Operations Senior Analyst
Company: Airtable
Location: San Francisco, CA
Posted Oct 17, 2023
Airtable is seeking a Sales Strategy and Operations professional with 5+ years of experience in high growth companies or related fields. The role involves designing and managing core sales ops processes, creating data-driven presentations, partnering with RevOps lead for ad hoc analysis, building automated dashboards, and defining requirements for team tooling. The ideal candidate should have strong analytical skills, experience with SQL and/or Python, and the ability to work under pressure in a fast-paced environment. The base salary range for this role is $134,000 - $181,200.
Integration Engineer
Company: Airtable
Location: Remote
Posted Oct 11, 2023
To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. You’ll also work closely with our product and engineering teams to expand our platform capabilities based on market feedback. This is a unique opportunity to serve as an early member of the Integration Engineering team, shaping our client support model as we grow the team and extend Airtable’s platform capabilities.What you’ll doPartner with our Customer Success team to identify opportunities to increase Airtable’s value to strategic customers via integrations and custom development workServe as trusted advisor to Enterprise customers and their technical teams, accelerating their time to value as they launch new solutions and entrench existing use cases Understand customer requirements and offer tailored solution strategies, leveraging Airtable’s developer platform tools and product best practicesCreate technical content (documentation, sample code or demos) that illustrates how technical teams can implement specific use cases or best practices Serve as a subject matter expert for our clients and internal teams related to SSO and Enterprise IT AdministrationSupport multiple Customer Success Managers and clients simultaneously, proactively communicating with stakeholders to ensure on-time solution deliveryIdentify and share our most valuable use cases and user stories to our Engineering and Customer Engagement teams to inform the product roadmap and market potentialDevelop processes and workflows that allow us to scale a best-in-class Integration Engineering organizationWho you areYou have 3+ years of experience in a solution engineering or consulting role in a SaaS environment, ideally in the data visualization or productivity spaceYou demonstrate excellent communication skills, and are equally comfortable presenting to individual contributor stakeholders and VP-Level decision makers You grasp the fundamentals of database design and are passionate about creating unique solutions to complex business problemsYou have a history of managing multiple assignments simultaneously, can work independently to drive projects to completion with a high level of attention to detailYou demonstrate a deep understanding of enterprise integration methodologies, best practices and API architectureYou have a keen technical mind, and are comfortable writing and debugging JavaScript or other programming languagesYou have a proactive, empathetic, and consultative partnership styleCompensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Partnering closely with our Customer Success and Implementation teams, you’ll help clients architect solutions that leverage Airtable’s API to extend its native functionality. Our total compensation package also includes the opportunity to receive benefits and restricted stock units. The on-target earning range for this role is $144,500 - $170,000 for several work locations. Job Description Location: Remote At Airtable, we are passionate about our platform’s ability to democratize software creation and empower anyone to “create anything.” As an Integration Engineer, you’ll leverage your product and technical expertise to help our most strategic customers maximize their value from Airtable’s platform.
Senior Order Operations Specialist
Company: Airtable
Location: Remote
Posted Sep 01, 2023
We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. The base salary range for this role is $134,000 - $181,000 for work locations in San Francisco, Mountain View, Seattle, NYC and LA. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Airtable is an equal opportunity employer. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.LI-RemotePlease see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. )Experience with Salesforce.com and Workday Financials preferredPassion for change and a positive, growth mindset!Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience. The role will interact internally with the Sales team, Finance, Revenue Ops, Legal and Business Technology teams. The ideal candidate is process driven and detail-oriented, yet cares about continuous improvement and is always striving to make things better. We’re looking for folks who know what good looks like, but who are flexible, resourceful, collaborative and really excited to join us on our adventure to figure out both the right long term vision and the right next steps for tomorrow.What you'll doLead a team of contractors to ensure orders are processed timely, completely, and accurately in accordance with executed contractsResolve order management-related inquiries from internal teams in a timely manner, including serving as initial point of escalationCreate and maintain Order Management process documentationEffectively collaborate and communicate with teammates and cross-functional partners to ensure scalable order to cash processUnderstand Quote-to-Cash systems and help Sales and customer structure arrangement that meets customer needs and adhere to company’s policies and guidelines Partner with cross-functional teams to identify and collaborate on system, processes, and tool solutions and continuous improvementsKeep a “customer service” mindset, set fast but achievable SLAs, and maintain transparent and effective two-way communication with business partnersUnderstand how your role fits into the bigger picture and proactively anticipate and address business needsWho you are4+ years or work experience, with at least 2 years at an Enterprise Software company (in a Finance or Sales Operations role preferred)You have an aptitude for problem-solving, providing an empathetic perspective, and educating othersYou have an enthusiastic “roll up your sleeves” mentality and excel collaborating with cross-functional teamsYou work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environmentAbility to identify areas of improvement and propose necessary changesComfortable communicating with Executive level decision makersIntermediate Excel skills (vlookups, pivot tables, etc. The base salary range for this role is $120,000 - $163,000 for all other work locations including remote.
Deal Desk Lead
Company: Airtable
Location: San Francisco, CA
Posted Sep 01, 2023
Airtable is looking for a Deal Desk Lead to support their high growth, fast-paced Sales and Customer Success org. The role involves reviewing non-standard terms in Enterprise Scale contracts, partnering with Sales to structure and approve contracts, and introducing healthy friction into deal negotiation while maintaining strong rapport with the Sales team. Candidates must blend finance, legal, and accounting acumen with strong business judgment.
Solutions Architect
Company: Airtable
Location: Remote
Posted Oct 16, 2023
We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. The On Target Earnings for this role is $157,300 - $185,000 - $212,800 for work locations in San Francisco, Mountain View, LA, Seattle and New York. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Airtable is an equal opportunity employer. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. You’ll advise on and visually map complex business processes, shape data governance models, and create implementation plans that allow our customers to realize value from Airtable’s platform quickly and efficiently. As a founding member of our Solutions Architecture Team, you’ll also play a crucial role in shaping key processes and organizational structure as we scale. What you'll doPartner with stakeholders across our Account and Professional Services teams to scope customized professional services engagementsDeeply understand clients' business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflowAdvise customers on the creation and management of their data governance models from license administration through long-term solution maintenanceDevelop solution architecture designs, implementation plans, and project timelines that align with clients' objectives and requirements and ensure a seamless handoff to implementation stakeholdersProvide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that ariseRespond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partnersWho you areYou have 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platformsYou’re well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape You have excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrationsYou are able to prioritize and influence customer priorities (including pushing back on customers when needed) and demonstrate strong project management capabilitiesYou’re able to influence customer priorities, prioritize competing demands, and balance customer needs against the priorities of our businessYou are a highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross-functional teamsYou’re able to adapt to new technologies and learn quickly; previous experience with Airtable is not required but very welcome!Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience. At Airtable, we are passionate about how our product democratizes software creation and empowers anyone to “create anything.” Airtable’s Solution Architects scope and design solutions for Enterprise clients that reduce their time to value, increase their product sophistication, and set them up for long-term success with our platform. As a member of our Professional Services organization, you’ll partner closely with our clients and account teams to scope, design and deliver transformative solutions.
Account Executive, Emerging Business - Growth
Company: Airtable
Location: Austin, TX
Posted Sep 26, 2023
Extreme curiosity to learn about the product, the industry, and your customer’s businesses.Strong operational mindset, eager to build process for yourself and the team to maximize productivityExcellent verbal and written communication skills Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. The on-target earning range for this role is $91,000 - $115,200 for work locations in Austin. Our most sophisticated customers have used the product to run global processes across thousands of employees, coordinate precision manufacturing pipelines, and consolidate previously siloed mission-critical data into a single source of truth. The complexity of these use cases requires us to be incredibly thoughtful about how we design and implement new functionality in the product and make sure it’s both easy to use and comprehend for our customers and maintainable for us.What you'll doManage a set of accounts that encompass our most valuable, fastest-growing paid customersAct as the main point of contact, working strategically with them to attain business goals and get the most out of the Airtable productBe responsible for attaining revenue goals, both through expansion and renewalUnderstand use cases and sell across different industries and multiple lines of businessBecome an Airtable product expert, delighting customers with a phenomenal educational experience and helping cross-functional teams with product feedback and user insightsWho you are2+ years in a SaaS customer-facing role with a track record of successStrong business acumen that includes prior experience managing multiple concurrent client relationships, anticipating change, adjusting priorities accordingly and working effectively as a teamSelf-starter comfortable with some ambiguity, demonstrating a willingness to learn/ramp quickly and be a creative problem solver for the larger Airtable team You embody a growth mindset and seek out opportunities to constantly learn and grow. Each client has unique needs, and you act as a trusted business advisor, helping them effectively leverage our product to drive maximum impact for their business.Airtable’s mission is to bring the power of computing and software development to everyone. We are developing a robust and extensible toolkit that our customers can leverage to solve various problems and workflows. Job Description At Airtable, we are passionate about how our product democratizes software creation and empowers anyone to “create anything.” As an Account Executive, Growth - Emerging Business at Airtable, you will have the opportunity to work closely with various Enterprise clients and strategic accounts across the Fortune 500 globally.
Sales Strategy & Operations
Company: Airtable
Location: San Francisco, CA
Posted Sep 13, 2023
We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Airtable is an equal opportunity employer. What you'll doAs part of the Sales Strategy and Operations team, you will:Drive forecast management excellence to ensure sustained, predictable growth Orchestrate the design and implementation of all aspects of the Go-To-Market plan Design and manage core sales ops processes such as target setting and forecastingDetermine sales models by segment Act and be seen as a general problem solver able to break down the hardest problemsDefine requirements and work with systems teams to implement team toolingPartner closely with cross-functional partners on priority go-to-market initiativesWho you areYou have 7+ years prior experience in sales or customer success strategy and operations for a high growth company, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles You demonstrate the ability to scale and equip the business in a strategic manner, communicate big picture opportunities and make data-driven decisionsYou take a proactive, consultative approach, building trust consistently and quicklyYou have an enthusiastic “roll up your sleeves” mentalityYou work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environmentYou are strong in excel and analytical tools. You are advanced with SQL or have a demonstrated ability to ramp quickly on analytical toolsYou have the ability to translate complex information into easily consumable insightsCompensation awarded to successful candidates will vary based on their work location, relevant skills and experience. This opens up all sorts of exciting possibilities, and so our Sales team works closely with users on their unique needs. As part of the Sales Strategy and Operations team, you’ll be the thought and execution partner to sales leaders, providing insight through hypothesis driven analysis, conducting quarterly and annual planning, defining success metrics and creating scalable reporting, and designing workflows and systems. There is a lot of building to do. We’re looking for folks who know what good looks like, but who are flexible, resourceful, collaborative and really excited to join us on our adventure to figure out both the right long term vision and the right next steps for tomorrow. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. The base salary range for this role is $161,500 to $218,500 for work locations in San Francisco.
Solutions Architect
Company: Airtable
Location: Peninsula
Posted Aug 15, 2023
We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. The On Target Earnings for this role is $157,300 - $185,000 - $212,800 for work locations in San Francisco, Mountain View, and LA. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Airtable is an equal opportunity employer. You’ll advise on and visually map complex business processes, shape data governance models, and create implementation plans that allow our customers to realize value from Airtable’s platform quickly and efficiently. As a founding member of our Solutions Architecture Team, you’ll also play a crucial role in shaping key processes and organizational structure as we scale. What you'll doPartner with stakeholders across our Account and Professional Services teams to scope customized professional services engagementsDeeply understand clients' business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflowAdvise customers on the creation and management of their data governance models from license administration through long-term solution maintenanceDevelop solution architecture designs, implementation plans, and project timelines that align with clients' objectives and requirements and ensure a seamless handoff to implementation stakeholdersProvide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that ariseRespond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partnersWho you areYou have 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platformsYou’re well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape You have excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrationsYou are able to prioritize and influence customer priorities (including pushing back on customers when needed) and demonstrate strong project management capabilitiesYou’re able to influence customer priorities, prioritize competing demands, and balance customer needs against the priorities of our businessYou are a highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross-functional teamsYou’re able to adapt to new technologies and learn quickly; previous experience with Airtable is not required but very welcome!Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. At Airtable, we are passionate about how our product democratizes software creation and empowers anyone to “create anything.” Airtable’s Solution Architects scope and design solutions for Enterprise clients that reduce their time to value, increase their product sophistication, and set them up for long-term success with our platform. As a member of our Professional Services organization, you’ll partner closely with our clients and account teams to scope, design and deliver transformative solutions.
Implementation Specialist
Company: Airtable
Location: Remote
Posted Oct 10, 2023
We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal ContractorIf you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.LI-RemotePlease see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here. The salary range for this role is $106,300 - $143,800 for work locations in San Francisco, Mountain View, Seattle, NYC and LA. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.Airtable is an equal opportunity employer. You have a track record of creating impact for your customers with a keen attention to detailYou’re excited to create and shape new processes and workflows as part of a new and fast-growing team Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. You’ll work with our clients to deeply understand their requirements, visually map complex processes, and build and workshop custom solutions that allow them to quickly onboard their teams to Airtable’s platform.