Jobs at Extreme Networks
332,454 open positions
Representante de Servicio al Cliente
Company: Glow Networks
Location: Dallas-Fort Worth, TX
Posted Oct 23, 2023
The Customer Service Representative (CSR) role is a critical customer-facing position supporting clients in North and Latin America. The CSR handles customer service contacts via various channels, including phone, email, chat, and social media. They resolve customer issues, document interactions, and maintain performance metrics. Fluency in Spanish and English is required, with proficiency in Portuguese being a plus. The role involves extensive remote work, 24/7 shifts, and problem-solving with a computer. Essential skills include clear communication, adherence to customer processes, and strong problem-solving abilities. A university degree is preferred, along with at least 2 years of customer service experience. The role requires constant writing, sitting, listening, and speaking, and strong teamwork skills.
Manager, Content Localization - (Remote)
Company: A+E Networks
Location: New York City, NY
Posted Oct 04, 2023
The company's employment actions and decisions - including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination - are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law. A+E offers a competitive total compensation package, which includes healthcare coverage, 401k matching, and a range of other benefits. Compensation for the role will be based on a number of different factors such as a candidate's qualifications, skills, competencies, location, and experience. You'll become a localization expert as you collaborate with Programming, Scheduling, Sales, Legal and other stakeholders within our organization, giving you a 360 view of the broadcast supply chain. Learn more at aenetworks.com/careers. YOUR STORY: BA or BS in Media, Communications or related field is preferred. Associates degree and relevant work experience will also be considered.4-5 years of media industry experience required preferably in client services or project management, production services, media supply chain and/or digital distribution a plus.Strong knowledge of Excel and AirTable is requiredKnowledge of domestic and global technical video, audio and file standards is requiredKnowledge of basic Localization practices and standards is helpfulKnowledge of digital media platforms, cloud-based archives, general project management workflows, encoding and post-production processes preferred.High level of diplomacy and excellent client service skills in a fast-paced, customer-driven environment. A+E Networks proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. Research and participate in testing new technology that facilitates the localization, including machine learning, AI and synthesized voices.Manage assigned project budgets. Assist purchase order creation and submit, track and reconcile invoices related to assigned projects.
Coordinator, CRM
Company: AMC Networks Inc.
Location: New York City, NY
Posted Sep 26, 2023
Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. The CRM coordinator will be responsible for building and deploying email, push, and in-app campaigns for a premium portfolio of streaming services that includes AMC+, Acorn TV, ALLBLK, Shudder, and Sundance Now. Job responsibilities Building ad-hoc and automated campaigns within our CRM platform (Braze)Routing campaigns through necessary stakeholders and tracking campaign statusDeploying campaigns in our CRM platform Partner closely with stakeholders from marketing strategy to fulfill strategic objectivesPartner closely with creative, business intelligence, legal, and other key stakeholders Experience/Qualifications 1-2 years of experience in email/CRM marketingHands-on experience with an email platform (Iterable, Braze, etc. The CRM coordinator is detail-oriented, truly passionate about email & mobile marketing, and has excellent campaign management skills. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week. From onboarding new subscribers to engaging them throughout their lifecycle, this role will help develop and execute a best-in-class CRM program to keep our subscribers streaming! The Company is committed to policy of nondiscrimination in its employment and personnel practices. Our diverse line-up of popular and critically acclaimed series includes Killing Eve, The Walking Dead, Breaking Bad, and Mad Men. )Basic knowledge of lifecycle marketingBasic knowledge of email and push best practices Basic knowledge of Adobe Creative Suite; Photoshop experience preferredExperience working in media/entertainment or a subscription business preferredBachelor's degree in a related fieldStrong interpersonal and communication skillsMust be results-driven with an excellent attention to detail Strong copywriting and editorial skillsSelf-starter with an entrepreneurial spiritAbility to manage multiple projects simultaneously in a fast-paced environment The base compensation range for this position is $52,000.00 to $55,000.00 commensurate with experience.
Engineer - IT Operations
Company: AMC Networks Inc.
Location: New York City, NY
Posted Oct 02, 2023
Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. The primary responsibilities of an IT Operations Engineer are to maintain servers, applications, software, and cloud systems. JOB RESPONSIBILITIES Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environmentSecure mission critical systems by establishing and enforcing policiesImplement and deploy changes to production, development, stage, and test environmentsEnsure that configuration and change management processes are documented accuratelyReview and respond to security incidentsProvide 3rd level support to ServiceDesk & Field Service techniciansDocument detailed procedures and instructions QUALIFICATIONS (Required & Preferred) 5+ years system administration experience with Windows operating systems2+ years system administration experience with Linux operating systems 3+ years database administration experience with Microsoft SQL or Oracle3+ years system administration experience with Microsoft 3652+ years security operations experience is a plusDegree in Computer Science, Engineering, or related equivalent education requiredCertifications from Microsoft, Red Hat, Carbon Black, VMware, or related technology areas are preferredExperience working in an enterprise-level environmentStrong knowledge of Windows Servers, Microsoft 365, Exchange Online, SCCM and Active DirectoryExperience with Microsoft High-Availability & SQL ClusteringExperience with Microsoft DFS, DNS, IISKnowledge and understanding of Cloud Computing (Azure and AWS) and SaaS applicationsExperience with VMware vSphereExperience with Citrix Virtual Apps & DesktopsHighly proficient with PowerShell scriptingExperience working with enterprise monitoring, automation, and orchestration systemsExcellent troubleshooting analytical skills with good sense on prioritizing workloadStrong understanding of networking conceptsExperience with ITIL frameworks, change management and release management processesStrong verbal, written, and interpersonal communication skillsHighly organized, motivated, dedicated and a team playerIndustry-related certifications (MCSE, ITIL) a plusAvailability to work during emergencies, and scheduled afterhours and weekends The base compensation range for this position is $100,000.00 to $105,000.00 commensurate with experience. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week. The Company is committed to policy of nondiscrimination in its employment and personnel practices. Job Description JOB SUMMARY The IT Operations Engineer role is an integral part of the Global Technology Operations (GTO) team.
Systems Sales Engineer Manager
Company: Forward Networks
Location: South Bay
Posted Oct 24, 2023
Forward Networks, a company recognized for its innovative network management platform, is seeking a Systems Sales Engineer Manager. The company, founded by Stanford PhD graduates and backed by prominent investors, has received numerous industry accolades. The role involves leading a team of Systems Sales Engineers to drive revenue growth, develop sales strategies, and build strong customer relationships. The ideal candidate should have a strong technical background, leadership experience, and excellent communication skills.
Technical Talent Acquisition Partner
Company: RIGHT NETWORKS, LLC
Location: Other US Location
Posted Sep 26, 2023
We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We are proud to be an Equal Opportunity Employer!This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer competitive salaries to recruit the best talent. More than 10,000 accounting firms and&8239;60,000 SMBs count on us to run their business every day.We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.Job OverviewAs a Technical Talent Acquisition Partner, you’ll help Right Networks scale its team. Partnering with the HR team and hiring managers, you’ll develop sourcing strategies to identify skilled tech talent, mange the recruiting process, onboard new hires efficiently and effectively, and provide and excellent hiring experience.This is a remote work position.ResponsibilitiesPerform full cycle recruitment for roles across the product and technology organizations.Ensure recruiting and hiring activities follow all selection and hiring guidelines, policies, and procedures to comply with external and internal regulatory requirements.First level review of deliverables including forecasts and budgets prior to delivery to the manager of FP&A.Manage candidate and hiring manager expectations and engage talent throughout the hiring process.Develop talent acquisition practices, processes, and systems to stay competitive in the marketplace.Help lead others through changes in systems, processes, policies, or procedures.Develop and maintain strong professional relationships with candidates by clearly communicating position requirements and recruiting process, timely updates on progress, interview preparation and debriefing.Understand and ensure business hiring needs are satisfied by appropriately assessing talent gaps and opportunities.Communicate appropriately, proactively, and consistently with internal and external stakeholders to develop mutually trusting relationships that influence decisions/expectations and facilitate a “best in class” experience for all.Work independently as a subject matter expert and consult with Talent Management leadership on difficult issues or strategies that require additional guidance.Ensure CRM database is updated to reflect all contact with target candidates.Partner with hiring leaders to influence effective recruiting approaches and set realistic expectations on time to fill, compensation and candidate pool quality.Proactively share market and competitive intelligence to influence talent, business, and organizational design decisions.Requirements5+ years of experience as a full cycle technical recruiter. Experience with JazzHR is preferred.Excellent communication, presentation & interpersonal; the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.Strong business acumen and in-depth expertise in managing relationships and the recruitment process.Maintain organizational knowledge and communication skills necessary to successfully advise and influence hiring decisions and strategy at all levels of leadership.Excellent interpersonal skills; able to work effectively with personnel throughout the company including senior business leaders.Well-versed in innovative sourcing methodologies.Strong knowledge of talent acquisition best practices, including EEO and ADA regulationsAble to maintain high levels of confidentiality.BenefitsTo provide best-in-class solutions, we need a best-in-class team. We provide a&8239;curated software ecosystem&8239;that&8239;simplifies the complexity of running an accounting firm or small business, supported&8239;by a&8239;community&8239;of thought leaders, peer networks, and educational resources. We encourage giving back to our communities by providing volunteer paid time off.
Regional Sales Director Federal Civilian
Company: Forward Networks
Location: Remote
Posted Oct 03, 2023
Investors include Andreessen Horowitz, Threshold Ventures, and Goldman Sachs. Forward Networks is looking for an experienced Regional Sales Director Federal-Civilian:• Do want to create a category and help build a special company?• Do you want to sell a platform that solves real networking problems?• Do sensible quotas and no cap on earnings pique your interest? • Join a company that has been in market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.• If you have 7-10 years of wildly successful experience selling to the federal government ..you may be the one!• We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. Responsibilities• Own the development and execution of your sales strategy in territory that aligns with the company’s goals and objectives• Identify and qualify leads, and generate new opportunities in order to achieve quota on a quarterly and annual basis • Build strategic working relationships with clients, maintaining a high level of face-to-face contact• Analyze potential sales opportunities by using data analysis and segmented research to identify the attributes most valued by our potential clients• Develop a deep understanding of the competitive landscape and maintain a client database• Maintain a high level of product and industry knowledge• Build and maintain a robust pipeline of at least 3x revenue target• Clearly explain the value proposition and goals of the Forward Networks solutionRequirements:• Bachelor's Degree required• Minimum 7-10 years in Fed Civ Sales • Proven track record of meeting and exceeding quota in technology sales• Deep understanding of the networking and security industry, products, competitors, history, emerging trends and changing marketplace.• Experience in selling Enterprise software with an ARR model preferred• Must be able to communicate business and technical value to all levels of management• Prior experience managing a sales team a plus• Excellent communication and listening skills; persuasive• Background in IT infrastructure It serves as a single source of truth for the network, enabling network operators to instantly verify security posture, accelerate troubleshooting, avoid outages, and modernize network management.Over the past few years, Forward Networks has received tremendous industry recognition, including “Cool Vendor in Enterprise Networking” by Gartner, “Product of the Year” by Cloud Computing, “Enterprise Cloud Computing Software of the Year,” and has been named to Fortune’s 2022 “Best Workplaces in the Bay Area” list. The company was founded by four Stanford PhD graduates who saw a massive opportunity to improve network operations. The platform scales to support hundreds of thousands of network devices, whether cloud, hybrid cloud, or on-prem. The Forward Enterprise platform delivers a vendor-agnostic "digital twin" of the network, based on a mathematical model. Forward Networks is revolutionizing the way large networks are managed.
Regional Sales Director- East Enterprise, Mid Atlantic
Company: Forward Networks
Location: Remote
Posted Oct 24, 2023
Forward Networks, recognized by Gartner and Fortune, is revolutionizing network management with its vendor-agnostic platform. The company, founded by Stanford PhDs, offers a 'digital twin' of the network, supporting hundreds of thousands of devices. It provides a single source of truth for network operators, enabling instant verification of security posture, accelerated troubleshooting, and outage avoidance. Forward Networks is seeking an experienced Regional Sales Director to sell its platform to large enterprises, offering a target range of $300-$330k.
Marketing Project Coordinator
Company: Glow Networks
Location: San Diego, CA
Posted Oct 23, 2023
The job description is for a Marketing Project Coordinator position at Glow Networks. The role involves working with internal and external customers to support print sample generation and press printing. The job requires hands-on electrical mechanical support, troubleshooting, and problem-solving skills. The job also involves coordinating events, managing marketing assets, and designing artwork for corrugated packaging applications.
Python ML engineer - CA (hybrid)
Company: Glow Networks
Location: Peninsula
Posted Oct 23, 2023
The job posting is for a Python ML engineer position in Mountain View, CA, with a hybrid work arrangement. The role involves gathering functional requirements, developing technical specifications, and test planning. The engineer will design and develop software, resolve defects, and contribute to project design and architecture. Hands-on coding with AI background is required. The role also includes being on call for US hours and having Agile development experience. Mandatory qualifications include 6+ years of experience in web, software, or mobile applications, cloud experience (AWS, GCP, or Azure), 5+ years of experience with webservices (REST or SOAP), strong Python development experience, and experience with ML tools like LangChain, FastAPI, and generative AI.
Regional Sales Director- East Enterprise, South East
Company: Forward Networks
Location: Remote
Posted Oct 22, 2023
Forward Networks is a company that is revolutionizing the way large networks are managed. They have received industry recognition and are looking for an experienced Regional Sales Director to join their team.
Regional Sales Director Federal - Intel
Company: Forward Networks
Location: Remote
Posted Oct 24, 2023
Forward Networks, recognized by Gartner and Fortune, is revolutionizing network management with its vendor-agnostic platform. The company, founded by Stanford PhDs, is seeking an experienced Regional Sales Director Federal to sell its platform solving real networking problems. The role involves developing and executing sales strategies, identifying leads, building client relationships, and maintaining product knowledge.