Jobs at Fundraise Up
1,209,406 open positions
Director of Implementation Engineering
Company: Fundraise Up
Location: Brooklyn
Posted Aug 23, 2023
The job description is for a Director of Solutions Engineering at a leading donation platform for nonprofit organizations. The role involves leading a team of Solutions Engineers, working closely with sales, customer success, and product teams, and ensuring successful implementations and customer satisfaction. The Director will also collaborate with product teams, coach and mentor team members, and develop and track metrics to measure the success of the Solutions Engineering team.
HR Manager
Company: Fundraise Up
Location: Brooklyn
Posted Sep 12, 2023
The HR Manager role is responsible for streamlining HR processes and systems, maintaining employee relations, and developing career paths. The role requires strong organizational skills, emotional intelligence, and proficiency in HR management software.
Implementation Engineer
Company: Fundraise Up
Location: Remote
Posted Aug 27, 2023
Fundraise Up's AI-powered platform is leveraged by trusted organizations like UNICEF USA, Salvation Army, American Heart Association, Alzheimer’s Association, American Diabetes Association, Partners In Health, and Stand Up to Cancer to assist in significantly increasing revenue. We also assist with payments for gym and pool memberships, English courses, and any professional education you may need. An ideal candidate is a problem-solver, autonomous, organized, and motivated individual looking for an opportunity to grow in a fast-paced startup environment. ResponsibilitiesActively engage in presales and onboarding activities, ensuring successful implementations and customer satisfaction for large complex enterprise clients. Work closely with sales and customer success teams to develop strategies to drive revenue growth. Collaborate with product teams to ensure customer feedback is incorporated into product development. Work closely with other teams, such as Customer Success, Sales, Product and Support to ensure alignment and successful execution of projects. Develop and maintain relationships with key customer stakeholders, including C-level executives. Ability to manage high-stress situations and work under pressure to deliver results, juggling many active implementations simultaneouslyRespond to RFPsLead A/B Tests for customers working with our Analytics teamQualifications Bachelor's or Master’s degree in Computer Science, Engineering, or related field. 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companiesStrong technical skills, with experience in web infrastructure, web analytics, and data managementCRM (Salesforce, Hubspot, and other Integration experience)Experience with front-end website development (HTML/CSS) Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders Proven ability to develop and maintain relationships with customers and internal stakeholdersAbility to work in a fast-paced, hyper-growth and dynamic environment. Strong problem-solving skills, with the ability to solve complex technical problems creatively. Experience working with International (preferably Eastern European) product and back-end teams is a plus. Additionally, Implementation Engineers are relied upon to work with representatives from varying client-side departments, such as IT, marketing, fundraising, finance and executive teams, so consultative communications skills and patience are a must. Additionally, your salary will automatically increase by 10%-15% annually.About Fundraise UpFundraise Up is a rapidly growing FinTech company headquartered in Brooklyn, NY that provides market disrupting online fundraising software to enterprise nonprofits. Ultimately, a top-notch Implementation Engineer drives success by creating specialized solutions tailor-made to the customer's needs, thus expediting the onboarding process. Demonstrated ability to architect and communicate the optimal solution to prospects, existing customers, and internal team membersHighly proficient in spoken and written English Bonus PointsJavaScript developmentSalesforce developmentNonprofit or eCommerce experienceStart-up experienceExperience working with US based teamsOur Amazing PerksCompetitive salaryStock OptionsWe cover the expenses of a coworking space if you prefer not to work from home. As a Implementation Engineer, you will be responsible for Onboarding and Presales activities including technical software demonstrations, responding to RFPs/RFIs, creating proposals on how to overcome technical problems, creating customized solutions that meet the client’s needs, project managing a new clients’ onboarding process, conducting A/B Tests and providing best practices in order to help the client generate more revenue. To ensure success as an Implementation Engineer, you should have an excellent understanding of web and marketing systems, CRMs, web infrastructure, web analytics, data management, compliance and integration. We are looking for you to join our stellar team of support engineers in serving the world's most impactful nonprofits. Implementation Engineer - Job Description We are looking to hire an experienced Implementation Engineer to work alongside our passionate sales and customer success teams. Implementation Engineer HighlightsBase Pay Range: $24K - $36KOn Target Earnings: $40K-$50KEquity compensationAbout the jobThe team at Fundraise Up is growing!
Director of Implementation
Company: Fundraise Up
Location: Brooklyn
Posted Sep 17, 2023
This includes software demonstrations, responding to RFPs, creating proposals on technical problems, setup and implementation, integrating our platform with CRMs, and creating customized solutions for clients. Additionally, project managing the onboarding process, conducting A/B Tests and providing best practices to help the client generate more revenue.ResponsibilitiesDevelop and manage a high-performing team of Solutions Engineers.Oversee presales and onboarding activities, ensuring successful implementations and customer satisfaction for large complex projects.Work closely with sales and customer success teams to develop strategies to drive revenue growth.Collaborate with product teams to ensure customer feedback is incorporated into product development.Coach and mentor team members, providing guidance on technical and consultative skills and managing them through mentoring and coaching.Work closely with other leaders in the company, such as Customer Success Management, Sales, Product and Leadership, to ensure alignment and successful execution of projects.Develop and maintain relationships with key customer stakeholders, including C-level executives.Continuously improve the presales and onboarding process to ensure efficiency and effectiveness.Develop and track metrics to measure the success of the Solutions Engineering team.Build a culture of innovation and continuous learning within the team.Represent the Solutions Engineering team in cross-functional meetings and initiatives.Ability to manage high-stress situations and work under pressure to deliver results.QualificationsBachelor's or Master’s degree in Computer Science, Engineering, or related field.10+ years of experience in solutions engineering, technical sales, or a related field at SAAS companies5+ years of experience managing a Solutions Engineers team and overseeing complex enterprise implementations.Strong technical skills, with experience in web infrastructure, web analytics, and data management.CRM (Salesforce, Hubspot, and other_ Integration experienceExperience with front-end website development (HTML/CSS).Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders.Proven ability to develop and maintain relationships with customers and internal stakeholders.Ability to work in a fast-paced, hyper-growth and dynamic environment.Strong problem-solving skills, with the ability to solve complex technical problems creatively.Experience in the nonprofit or eCommerce industry is a plus.Experience working with International (preferably Eastern European) product and back-end teams is a plus.If you are a motivated and innovative leader with a passion for technology and customer success, we encourage you to apply for this exciting opportunity to lead a team of talented Solutions Engineers and help drive revenue growth for our organization As a Director of Solutions Engineering, you will lead a team of Solutions Engineers accountable for Onboarding and Presales activities. HighlightsBase Pay Range: USD 150KOn Target Earnings: USD 200KEquity compensation: 0.01-0.03%Job DescriptionTitle: Director of ImplementationAbout the job:We’re a leading provider of innovative donation platform for global Nonprofit organizations, and we are seeking a Director of Solutions Engineering to lead our team of Solutions Engineers.You will work closely with our sales, customer success, and product teams to ensure successful and timely implementations and drive revenue growth for our organization.
Enterprise Account Executive
Company: Fundraise Up
Location: Brooklyn
Posted Nov 08, 2023
Fundraise Up, a rapidly growing financial technology company based in Brooklyn, NY, is seeking an experienced Enterprise Account Executive. The role involves selling AI-powered online fundraising software to enterprise nonprofits, with a focus on building relationships and closing high-value deals. The ideal candidate should have a proven track record in B2B/Enterprise tech sales, experience selling 6-figure deals, and strong presentation skills. The company offers a competitive compensation package, including equity, a generous PTO policy, and professional development stipends.
Senior Product Marketing Manager
Company: Fundraise Up
Location: Brooklyn
Posted Oct 28, 2023
Fundraise Up, a rapidly growing financial technology company, is seeking a Product Marketing Manager with 7+ years of experience in SaaS. The role involves researching buyer behavior, developing product marketing strategies, and collaborating with various teams. The company offers a competitive salary, stock options, and comprehensive benefits. The ideal candidate should have excellent writing and presentation skills, strong project management abilities, and experience working closely with engineering, sales, and customer success teams.
Enterprise Account Executive
Company: Fundraise Up
Location: Brooklyn
Posted Nov 08, 2023
Fundraise Up is a rapidly growing financial technology company looking for a dynamic Enterprise Account Executive to join their team. The role involves selling enterprise tech and building high-value sales pipelines.
Head of Data Migrations
Company: Fundraise Up
Location: Remote
Posted Sep 27, 2023
Fundraise Up's AI-powered platform is leveraged by trusted organizations like UNICEF USA, American Heart Association, Partners In Health, and Stand Up to Cancer, to double their recurring donor acquisition rates and increase overall digital donation revenue by 2 times. We all make mistakes, forget things, or fail to follow instructions. In cases where there are escalations from customers, you should be able to help your team members with crisis management, resolve issues internally and manage the customers effectively.About Fundraise UpFundraise Up is a rapidly growing financial technology company headquartered in Brooklyn, NY that provides online fundraising software to enterprise nonprofits. You will need to be able to collaborate with a US based Manager, others team members in different parts of the world to ensure Customer projects are completed by the team on time.Escalations. You will need to ensure that risks are identified and mitigated in time. To succeed, you need to be proactive and have a high level of energy and be able to drive this positive approach with the team.Team Management: You should be able to lead the entire team effectively - getting productive work done in a timely, efficient and error free manner. While you don't need to be a programmer, you should be comfortable working with standard software packages, advanced Excel.Management experience. It's important to be able to spot errors and avoid making them yourself.High Energy Level. You should be able to coach and mentor them to become proficient in their jobs and ensure customers are satisfied.Collaboration. This is a complex process that involves coordinating with everyone involved, obtaining necessary data files, verifying their accuracy, selecting a suitable date for migration, and ultimately, pressing the red button.Key QualificationsExcellent English level.
Senior Product Marketing Manager
Company: Fundraise Up
Location: Brooklyn
Posted Oct 28, 2023
Fundraise Up, a rapidly growing financial technology company based in Brooklyn, NY, is seeking a Product Marketing Manager. The role involves understanding customers and products, generating market excitement, and growing a loyal customer base. Key responsibilities include researching buyer behavior, developing product marketing strategies, managing product launches, and collaborating with various teams. The ideal candidate should have a marketing/business degree, 7+ years of SaaS product marketing experience, strong writing and presentation skills, and experience working with engineering, sales, and customer success teams. Fundraise Up offers a competitive compensation package, including a competitive salary, stock options, generous PTO, and professional development stipends.
Director of Customer Success
Company: Fundraise Up
Location: Brooklyn
Posted Aug 07, 2023
Fundraise Up is seeking a Director of Customer Success with extensive experience in scaling and leading Customer Success teams in SaaS companies, particularly those working with enterprise clients. The role involves managing relationships with leadership at enterprise customers, driving product adoption, ensuring customer satisfaction, and identifying new growth opportunities. The ideal candidate should have strong management skills, experience working with international teams, and a proven track record of driving team success through effective KPIs. They should also have experience with CRMs, data/integration, digital marketing, and Google Analytics, and be able to communicate effectively with C-level customer stakeholders.
Operations Specialist
Company: Fundraise Up
Location: Remote
Posted Aug 08, 2023
Fundraise Up's AI-powered platform is leveraged by trusted organizations like UNICEF USA, Salvation Army, American Heart Association, Alzheimer’s Association, American Diabetes Association, Partners In Health, and Stand Up to Cancer to assist in significantly increasing revenue. We also assist with payments for gym and pool memberships, English courses, and any professional education you may need. Additionally, your salary will automatically increase by 10%-15% annually.Our Amazing PerksCompetitive salaryStock OptionsAbout Fundraise UpFundraise Up is a rapidly growing FinTech company headquartered in Brooklyn, NY that provides market disrupting online fundraising software to enterprise nonprofits. We regularly discuss the product, sales, support, customers, and financial statistics within the company.We value long-term relationships with our employees and offer stock options. If you don't have a suitable workspace, we'll send you a desk, a comfortable chair, and everything else you need for productive work.We cover the expenses of a coworking space if you prefer not to work from home. Our company has experienced significant growth, with metrics doubling in 2022 alone. If everything goes according to plan, these options will be worth a salary for 10 years.BonusesWe want you to feel comfortable while working remotely, so we provide our employees with a MacBook and the necessary number of monitors. We are looking for an Operations Specialist to join our stellar team in serving the world's most impactful nonprofits.Operations Specialist- Job DescriptionWe are seeking an Operations Specialist to join our team, taking responsibility for various operational tasks.Responsibilities include:Vendor Management: Establishing a comprehensive vendor management system, negotiating prices, maintaining vendor lists, and ensuring up-to-date documentation.Insurance Management: Communicating with our insurance broker, gaining in-depth knowledge of our insurance agreements, and managing related tasks.Team Travel Planning: Coordinating conference and client meeting travel, including purchasing tickets and booking accommodations.Additional Operational Tasks: Adapting to new roles and responsibilities as our company continues to grow.Requirements:Very good level of EnglishPrevious experience in a startup / US company / EU companyProactive personGiven the importance of following strict guidelines and agreements in this role, it is essential that candidates have strong organizational skills and are committed to maintaining high levels of accuracy.Please note that if you tend to be disorganized or have difficulty following instructions, this may not be the right role for you, even if you are otherwise highly skilled.Important Notes:Your working hours will be from 9 am to 6 pm Eastern time zone. This schedule is necessary to work effectively with our team and customers in the US.Why You Need Us:We are building a strong team of passionate individuals who are eager to share their experiences.We believe in an open and flat organizational structure where everyone is accessible through Zoom. Operations Specialist Job DescriptionHighlightsBase Pay Range: $1,500-$1,800 per monthEquity compensation: 0.01%About the jobThe team at Fundraise Up is growing!
Director of Demand Generation
Company: Fundraise Up
Location: Brooklyn
Posted Oct 24, 2023
Fundraise Up, a rapidly growing financial technology company based in Brooklyn, NY, is seeking a Manager, Demand Generation. The role involves orchestrating marketing strategies to boost demand and customer acquisition for SaaS products. Key responsibilities include leading demand generation strategy, optimizing audience segmentation, crafting multi-channel marketing campaigns, and liaising with sales, product, and marketing teams. The ideal candidate should have a Bachelor's degree in Marketing or Business, proven experience in demand generation for SaaS products, and proficiency in marketing automation tools and CRM platforms. The company offers a competitive compensation package, including a competitive salary, stock options, generous PTO, and professional development stipends.