Jobs at Hightouch
811 open positions
Enterprise Account Executive - West
Company: Hightouch
Location: San Francisco, CA
Posted Oct 28, 2023
Hightouch is a Reverse ETL platform that enables business and data users to sync data from warehouses and databases to operational systems and SaaS tools without requiring engineering time. The company aims to empower every business user to take action on their data, streamline processes, and improve performance. Hightouch values impact over years of experience and offers a competitive compensation package, including a salary range of $300,000 OTE (50/50 split) USD per year and a generous equity package. The company is seeking an experienced Enterprise Account Executive with a proven track record in martech and/or data sales, strong interpersonal skills, and a growth mindset.
Technical Architect
Company: Hightouch
Location: San Francisco, CA
Posted Sep 16, 2023
We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.About The Role As a Technical Architect (TA), you will become the bridge between Hightouch and our largest Fortune 5000 customers. )Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumenAbility to collaborate cross functionally with different teams and types of peopleAbility to work under pressure, deadlines and navigate unexpected roadblocks with easeWe are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.What you’ll do:As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customersYou will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizationsFrom a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practicesProvide customers with clear proactive technical guidance and expertise across all our productsCollaborate with Customer Support, Engineering, and other teams to assist with technical escalationsContribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next levelWhat excites us:5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combinedExperience managing and executing technical projects with a customer-first attitude and a strong sense of empathyExcellent project management and communication skillsProven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.Our team operates with a focus on making a meaningful impact for our customers. We focus on impact and potential for growth more than years of experience. The salary range for this position is 160,000-200,000 (80/20 split) USD per year.
Senior Product Designer - General
Company: Hightouch
Location: Remote
Posted Sep 15, 2023
(4+ years)Craft: Finely tuned visual, UI, and interaction skills. We're looking to understand how you think, collaborate, and execute.Design exercise [60m]: This is your chance to show us your design process. Seeking to understand your teammates and assuming good intentions.Communication: You have good verbal and written communication skills and a passion for connecting with users.Growth mindset: You’re constantly seeking opportunities to improve your craft, collaboration, and drive product outcomes.Tools: You’re proficient with Figma. We’ll ask you to help us come up with a solution for a problem we’ve identified.Product walkthrough and team 1:1s: Meet the product and the team that builds it. Bonus points if you’ve worked on B2B data products. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. You’ll collaborate with our design, product, and engineering teams to help define product strategy and find inspiring ways to delight our users. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.The RoleAs a Product Designer at Hightouch, you'll help build product solutions that transform the way creative-minded marketers and data engineers work. Chat with product managers and engineers to get a sense of how we work together. We’ll rely on you to deliver and maintain a high-quality user experience for our rapidly growing customer base.Your missionAt the highest level, your mission will be to drive the product to success in terms of both user experience and business impact.Understand: Distill actionable insights from customer conversations and metrics.Identify: Explore many possibilities and determine the highest impact solutions.Execute: Craft an intuitive, delightful, and powerful experience for customers.What you bringExperience: You’ve designed and shipped user-friendly features or applications in a technical space.
Commercial Account Executive
Company: Hightouch
Location: San Francisco, CA
Posted Sep 10, 2023
We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.About The RoleHightouch is looking for an Account Executive (AE) to join our rapidly growing team. The best hires do not always check off every box of a job description.We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. The ideal person will be both coachable, have a strong work ethic and entrepreneurial spirit. About You2+ years in a full cycle sales role, but we care less about "years of experience" and more about the impact and results of your workStrong discovery and interpersonal skillsIntellectual curiosity, high ambition and humility. Excellent verbal and written communication skills.Ability to adapt to an ever changing work environmentThorough understanding of the technology industry and its players Even if your experience does not line up perfectly, we are still excited to have you apply. We focus on impact and potential for growth more than years of experience. We’re a small team and looking for someone with at least 4 years of Corporate Sales experience. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.Our team operates with a focus on making a meaningful impact for our customers. The salary range for this position is 200,000 USD OTE (50/50 split) which is location independent in accordance with our remote-first policy. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. Through our Reverse ETL platform, business and data users can seamlessly sync data from where it resides, such as warehouses and databases, to where it is needed, including operational systems and SaaS tools.
Senior Frontend Engineer
Company: Hightouch
Location: Remote
Posted Sep 22, 2023
We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. As a senior voice on the frontend team, you will not only help shape our best practices, but also lead development on some of our most challenging frontend features. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.About the roleWe are looking for a senior frontend engineer with deep experience in developing production-ready applications and a passion for building a great user experience.As a part of our growing frontend team, you will collaborate closely with our product and design teams to plan, build, and launch new products like Identity Resolution and Match Booster from start to finish. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important. You’ll also help evolve our frontend design system to be more reusable and developer-friendly.Our frontend is built using React and Typescript, and our backend is largely in Node.js. Your compensation is based on our assessment of your interview performance, which our recruiting partner and hiring manager will walk you through when you receive an offer.Salary is just one component of Hightouch’s total compensation package for employees. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.Our team operates with a focus on making a meaningful impact for our customers. (check out our schema builder and analytics product).How you’ll spend your time:Develop production-ready code for our most high-impact new productsMake critical frontend architecture and technology choicesCollaborate directly with product managers and designers to understand for new featuresReview code and provide guidance/mentorship to junior frontend engineersAbout you:You have experience building with React and TypescriptYou love the pixel-perfect details and care about writing good CSSYou're driven by getting your work into the hands of happy usersYou have excellent communication skills and enjoy collaboration with coworkers and customersYou strive to write simple, understandable code that others can easily readYou have experience leading a frontend engineering teamYou have a basic understanding of backend technologies like Node.js, databases, server-side APIsBonus: You have experience shipping SaaS or web-based products to marketCompensationHightouch’s salary range for this position is $170,000 - $240,000 USD per year.At Hightouch, we value impact over years of experience when it comes to your role and compensation. See below for more information on our benefits and perks. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness.
Technical Architect
Company: Hightouch
Location: San Francisco, CA
Posted Sep 16, 2023
We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.About The Role As a Technical Architect (TA), you will become the bridge between Hightouch and our largest Fortune 5000 customers. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.What you’ll do:As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customersYou will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizationsFrom a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practicesProvide customers with clear proactive technical guidance and expertise across all our productsCollaborate with Customer Support, Engineering, and other teams to assist with technical escalationsContribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next levelWhat excites us:5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combinedExperience managing and executing technical projects with a customer-first attitude and a strong sense of empathyExcellent project management and communication skillsProven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. )Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumenAbility to collaborate cross functionally with different teams and types of peopleAbility to work under pressure, deadlines and navigate unexpected roadblocks with ease With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.Our team operates with a focus on making a meaningful impact for our customers. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.As an TA, you strive to understand customer requirements and issues at the molecular level. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness.
Product Marketing Manager, AdTech
Company: Hightouch
Location: New York City, NY
Posted Oct 09, 2023
In this role, you'll support product exploration and development, drive our go-to-market strategy, fine-tune product positioning, enable our field teams, and craft content showcasing our offerings and value propositions. As a Product Marketing Manager, you'll collaborate closely with our Marketing, Growth, Partnerships, Product, Data, and Engineering teams to help us define a GTM strategy that helps achieve our ambitious growth goals. If you're passionate about creating new solutions and making a real impact, we want to hear from you.How you’ll spend your timeConduct user and market research to identify gaps in the market for our product to fillCreate and define positioning for our products and solutions for our various personas (ex, marketing teams, product teams, data teams, etc).Work alongside our product teams to ensure the product delivers maximum value for customersCreate external materials to help convey the value of our product(s), like landing pages, webinars, case studies, etcCreate internal enablement materials for our field, product, and support teamsWe're looking for people with depth of knowledge in the following areasPractitioner experience: Deep understanding of AdTech (ex., SSPs and DSPs) products and their many use casesProduct marketing: Experience in developing and executing go-to-market strategies, creating sales enablement materials, and measuring the success of marketing campaigns.Market research: Experience conducting user research, analyzing market data, and identifying trends and opportunities.Competitive analysis: Experience researching and analyzing the competition to identify strengths, weaknesses, and opportunities.Technical writing and storytelling: Ability to clearly communicate and curate engaging technical documentation and marketing materials.Data analysis: Experience using data to inform marketing decisions and measure the success of marketing campaigns.About YouAbility to think strategically and creativelyPassion for product marketing and technologyAbility to develop and execute go-to-market strategiesStrong writing and communication skillsAbility to work independently and as part of a teamAbility to meet deadlines and work under pressureDesired ExperienceLaunching and or implementing technical SaaS productsWorking with cross-functional teamsManaging and executing marketing campaignsDelivery of technical writing and storytellingConducting user researchPerforming competitive analysisEven if your experience does not line up perfectly, we are still excited to have you apply. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important. The best hires do not always check off every box of a job description.Compensation Hightouch’s salary range for this position is 160,000-180,000 USD per year.At Hightouch, we value impact over years of experience when it comes to your role and compensation. Product marketing should play an integral role in product development by conducting user research and identifying market gaps our products can fill. Your compensation is based on our assessment of your interview performance, which our recruiting partner and hiring manager will walk you through when you receive an offer.Salary is just one component of Hightouch’s total compensation package for employees. See below for more information on our benefits and perks. Our team seeks a skilled Product Marketing Manager to take ownership of our current and future product investments in the AdTech space. About The RoleAre you looking for a role at a fast-paced startup in a high-energy environment where you can make a difference?
Sales Development Representative
Company: Hightouch
Location: New York City, NY
Posted Sep 10, 2023
We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.About The Role Hightouch is looking for a Sales Development Representative (SDR) to join our rapidly growing team. You will be outbounding to engineers, marketers, and operation teams so we are looking for someone who is highly intelligent and also has the ability to connect with multiple audiences.How you’ll spend your timeOutreach directly into prospective agents that fit our ideal persona via cold-calls, text, emails, integrated marketing campaigns, LinkedIn campaigns and other methods.You work with the growth team to research and craft personalized outreach to target accounts.Find creative methods, channels, and strategies to help guide prospects to our free trial.As part of our growing SDR team, help define and improve sales processes, strategies, tactics, and more.You will be tasked with a goal and expected to execute against it on a monthly basis. You will live in slack and monitor for new signups, engaging them directly in order to schedule meetings with them. Those meetings will be scheduled for with the sales org and the customer.About YouBachelor's degreeBe a Self-starter, ability to self-motivate in a high-growth start-upEffective communication skills, both written and verbalPrior sale’s experience Interest in tech and more specifically dataAbility to multitask, organize, and prioritize workKnowledge or strong interest of SQLEven if your experience does not line up perfectly, we are still excited to have you apply. The best hires do not always check off every box of a job description.We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.Our team operates with a focus on making a meaningful impact for our customers. In this role, you will be responsible for generating top of the funnel leads in addition to building foundational processes and strategies to the sales team. We focus on impact and potential for growth more than years of experience. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. The salary range for this position is 100,000 USD OTE (70/30 split) which is location independent in accordance with our remote-first policy.
Software Engineer, Frontend
Company: Hightouch
Location: Remote
Posted Sep 22, 2023
We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. You will have the opportunity to mentor other frontend engineers, make important technical decisions, and establish the standard for our user experience. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important.Interview ProcessOur interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect complex product frontends, and alignment with Hightouch’s values.Intro Call [15-30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.Past Project Interview [60m]: Present a past project that you’re passionate about, highlight key technical decisions that were made, and share how you collaborated with other stakeholders.Technical Interview [90m]: Work with the interview to design, architect, and implement a complex frontend component.Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.About the RoleWe are looking for a senior frontend engineer with deep experience in developing production-ready applications and a passion for building a great user experience.As a part of our growing frontend team, you will collaborate closely with our product and design teams to plan, build, and launch new products like Identity Resolution and Match Booster from start to finish. Examples of projects that you’ll lead include:Observability & alerting: As customers of Hightouch grow in size and complexity (often large enterprises with hundreds of syncs), we are exploring interfaces to allow data and marketing teams to observe, debug, and alert on data pipeline issues at a glance.Visual audience builder: We’re constantly thinking about how we can extend our visual audience builder to accommodate increasingly complex marketing campaigns. This project will help you acquire a deep understanding of the marketing persona and the role user segmentation plays in their day-to-day workflow.Event collection features: With the launch of our event collection product, help build features that will allow users to enforce data correctness within their event stream.Hightouch UI: As our team grows, we’re evolving our frontend design system to be more reusable and developer-friendly.As a key member of the frontend team, you will also play a crucial role in shaping best practices within our engineering organization. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.Our team operates with a focus on making a meaningful impact for our customers. While this is a senior role, we prioritize impact and potential for growth over years of experience.CompensationHightouch offers a salary range of $170,000 - $240,000 USD per year for this position. Your compensation will be determined based on our assessment of your interview performance and will be discussed with you by your hiring manager when you receive an offer.Salary is just one component of Hightouch’s total compensation package for employees. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness.
Reals Manager
Company: Hightouch
Location: Remote
Posted Oct 28, 2023
Hightouch is a Reverse ETL platform that enables business and data users to sync data from various sources to operational systems and SaaS tools. The company aims to empower everyone to take action on their data without requiring engineering time. The Renewal Manager role involves managing the end-to-end renewal process, negotiating contract terms, and ensuring customers realize the value of their investment in Hightouch. The ideal candidate should have 2+ years of experience in Renewal Management, Account Management, or Sales/Customer Success, preferably within SaaS offerings. They should possess excellent customer management skills, strong communication abilities, and a self-starter attitude.
Senior Product Designer - General
Company: Hightouch
Location: Remote
Posted Sep 15, 2023
(4+ years)Craft: Finely tuned visual, UI, and interaction skills. We're looking to understand how you think, collaborate, and execute.Design exercise [60m]: This is your chance to show us your design process. Seeking to understand your teammates and assuming good intentions.Communication: You have good verbal and written communication skills and a passion for connecting with users.Growth mindset: You’re constantly seeking opportunities to improve your craft, collaboration, and drive product outcomes.Tools: You’re proficient with Figma. We’ll ask you to help us come up with a solution for a problem we’ve identified.Product walkthrough and team 1:1s: Meet the product and the team that builds it. Bonus points if you’ve worked on B2B data products. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. You’ll collaborate with our design, product, and engineering teams to help define product strategy and find inspiring ways to delight our users. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.The RoleAs a Product Designer at Hightouch, you'll help build product solutions that transform the way creative-minded marketers and data engineers work. Chat with product managers and engineers to get a sense of how we work together. We’ll rely on you to deliver and maintain a high-quality user experience for our rapidly growing customer base.Your missionAt the highest level, your mission will be to drive the product to success in terms of both user experience and business impact.Understand: Distill actionable insights from customer conversations and metrics.Identify: Explore many possibilities and determine the highest impact solutions.Execute: Craft an intuitive, delightful, and powerful experience for customers.What you bringExperience: You’ve designed and shipped user-friendly features or applications in a technical space.
Sales Development Representative
Company: Hightouch
Location: New York City, NY
Posted Oct 30, 2023
Hightouch is seeking a Sales Development Representative (SDR) to join their rapidly growing team. The role involves generating leads, building sales processes, and outreaching to prospective clients. The ideal candidate is a self-starter with excellent communication skills, prior sales experience, and an interest in tech, particularly data. The company is remote-friendly and backed by leading investors. The salary range for this position is 100,000 USD OTE (70/30 split).