Jobs at Hightouch
811 open positions
Software Engineer, Destinations
Company: Hightouch
Location: Remote
Posted Nov 06, 2023
Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. Product Interview [90m]: Consider customer use cases live and translate them into technical decisions. Interview Process Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to understand customer use cases and needs, and competency implementing solutions with different APIs. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. Your responsibilities will include: Working with a wide variety of APIs Developing new destination features and integrations based on customer needs Working cross-functionally with other teams in engineering, product, design, customer success, and sales Debugging and improving existing destinations through code reviews and customer support tickets Helping guide technical direction and priorities for destinations and UX Communicating with customers and coworkers to understand requirements and explain solutions Writing code that is scalable, maintainable, and meets our high bar for quality We are looking for engineers who are eager to ship quickly, take ownership of their work, and learn new things every day. Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles. Technical Project Interview [60m]: Work with the interviewer to deep-dive on a complex integration problem and design a solution based on customer and technical requirements. The salary range for this position is $110,000 - $150,000 USD per year, which is location independent in accordance with our remote-first policy. This role requires both strong technical skills and great communication abilities.
Commercial Account Executive
Company: Hightouch
Location: San Francisco, CA
Posted Mar 01, 2024
Hightouch aims to empower everyone to take action on their data. The company is looking for an Account Executive with a strong sales background to join their rapidly growing team.
Product Marketing Manager, AdTech
Company: Hightouch
Location: New York City, NY
Posted Nov 04, 2023
At Hightouch, we value impact over years of experience when it comes to your role and compensation. Market research: Experience conducting user research, analyzing market data, and identifying trends and opportunities. Competitive analysis: Experience researching and analyzing the competition to identify strengths, weaknesses, and opportunities. Data analysis: Experience using data to inform marketing decisions and measure the success of marketing campaigns. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important. Salary is just one component of Hightouch’s total compensation package for employees. Work alongside our product teams to ensure the product delivers maximum value for customers Create external materials to help convey the value of our product(s), like landing pages, webinars, case studies, etc Create internal enablement materials for our field, product, and support teams We're looking for people with depth of knowledge in the following areas Practitioner experience: Deep understanding of AdTech (ex., SSPs and DSPs) products and their many use cases Product marketing: Experience in developing and executing go-to-market strategies, creating sales enablement materials, and measuring the success of marketing campaigns. See below for more information on our benefits and perks. Your compensation is based on our assessment of your interview performance, which our recruiting partner and hiring manager will walk you through when you receive an offer. Technical writing and storytelling: Ability to clearly communicate and curate engaging technical documentation and marketing materials.
Senior Commercial Counsel
Company: Hightouch
Location: Remote
Posted Mar 13, 2024
<p><b><span>About Hightouch<span><b><b><span>Hightouchs mission is to empower everyone to take action on their data Through our Reverse ETL platform business and data users can seamlessly sync data from where it resides such as warehouses and databases to where it is needed including operational systems and SaaS tools Traditionally acting on data has required engineering time and bandwidth and left most business users stuck with charts and reports that are unable to take automated action on their data With Hightouch every business user without writing any code can activate data to streamline critical processes improve marketing performance and scale operations<span><b><b><span>Our team operates with a focus on making a meaningful impact for our customers We believe in approaching challenges with a first principles thinking mindset moving quickly and embracing our value of efficient execution and treating each other with compassion and kindness We look for team members that are strong communicators have a growth mindset and are motivated and persistent in achieving our goals<span><b><b><span>Hundreds of companies use Hightouch including Spotify Ramp Retool NBA Plaid and Betterment Were based in San Francisco are remotefriendly and backed by leading investors such as Amplify Partners ICONIQ Growth Bain Capital Ventures YCombinator and Afore Capital<span><b><b><span>About The Role<span><b> <p><p><span>Hightouch is seeking a Senior Commercial Counsel to help protect and accelerate our business In this role youll partner closely with our sales team to work with some of our largest customers and potential clients and help build our legal processes so that we have a strong platform for our continued growth <span><p> <p><span>In this role we estimate that youll spend 60 of your time working with potential customers in latestage negotiations primarily MSAs and DPAs 30 of your time collaborating internally to ensure our team + process are setup to succeed from a legal perspective and 10 of your time working on early stage eg MNDA and vendor agreements <span><p> <p><span>If you know how to balance whats legally correct with commercial considerations thrive when seeing how legal matters impact company trajectories and love seeing inside a fastgrowing startup then this role is for you <span><p> <p><span>Hundreds of companies use Hightouch including Spotify Ramp Retool NBA Plaid and Betterment Were based in San Francisco are remotefriendly and backed by leading investors such as Amplify Partners ICONIQ Growth Bain Capital Ventures YCombinator and Afore Capital<span><p> <p><span><em>What Youll Do<em><span><p> <ul><li><span>Draft negotiate review and manage a variety of commercial agreements integral to the growth of Hightouch In particular wed love your expertise on Master Service Agreements and Data Processing Agreements to shine For areas involving particular expertise we have a team of external counsel youre welcome to collaborate with <span><li> <li><span>Prepare implement and refine various legal templatesforms integral to our sales process<span><li> <li><span>Develop streamlined transactional policies processes and infrastructure to ensure the timely delivery of legal resources during our sales process <span><li> <li><span>Assist in ensuring compliance with all applicable laws regulations and standards that may affect Hightouch and its customers especially those pertaining to data security privacy and governance <span><li> <li><span>Manage and resolve legal issues and contract interpretation matters that arise in existing commercial relationships<span><li> <li><span>Proactively establish strong relationships with internal clients eg sales engineering customer success and enhance legal knowledge throughout the Hightouch team <span><li> <li><span>Please note that this is not a General Counsel role we anticipate continuing to work with an external firm for corporate matters However wed be more than happy for you to work closely with our external firm if this is of interest<span><li> <ul><p><b><span>About You<span><b> <p><ul><li><span>At least five years of postlaw school experience mix of law firm and inhouse experience preferred<span><li> <li><span>A keen understanding and significant experience with enterprise SaaS including working with customer paper <span><li> <li><span>Deep technical knowledge and experience with innovative software and technologies privacy data security laws and regulations coupled with an ability to effectively communicate and translate that knowledge across the company ie providing legal advice in plain English<span><li> <li><span>Demonstrated history of developing strong working relationships with Sales Finance Engineering and other key stakeholders<span><li> <li><span>Member in good standing of a US state bar association <span><li> <ul><p><span>Even if your experience does not line up perfectly we are still excited to have you apply The best hires do not always check off every box of a job description <span><span>This is a senior role but we focus on impact and potential for growth more than years of experience The salary range for this position is $200000 $250000 USD per year which is location independent in accordance with our remotefirst policy<span><p>
Product Marketing Manager, AdTech
Company: Hightouch
Location: New York City, NY
Posted Nov 04, 2023
Hightouch, a fast-paced startup in the AdTech space, is seeking a skilled Product Marketing Manager. The role involves conducting user and market research, creating product positioning, collaborating with cross-functional teams, and crafting external and internal materials. The ideal candidate should have deep understanding of AdTech products, experience in product marketing, market research, competitive analysis, technical writing, and data analysis. 3+ years of MarTech or AdTech experience is desired, but not mandatory. The compensation range is 160,000-180,000 USD per year.
Senior Solutions Engineer, EMEA
Company: Hightouch
Location: Remote
Posted Dec 02, 2023
Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. We partner with our Account Executives by removing technical and business related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them. We’re looking for a Senior Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
Solutions Engineer, EMEA
Company: Hightouch
Location: Remote
Posted Nov 06, 2023
Hightouch is a Reverse ETL platform that enables business and data users to sync data from warehouses and databases to operational systems and SaaS tools without requiring engineering time. The company aims to empower every business user to take action on their data, streamline processes, and improve performance. Hightouch values efficient execution, compassion, and strong communication. They are seeking a Solutions Engineer to explain technical concepts, solve problems, and help add big name companies to their client list. The role involves partnering with Account Executives to remove obstacles in front of sales, advocating for customer interests, and creating compelling technical content.
Enterprise Account Executive - East
Company: Hightouch
Location: New York City, NY
Posted Oct 30, 2023
Hightouch is a Reverse ETL platform that enables business and data users to sync data from warehouses and databases to operational systems and SaaS tools without requiring engineering time. The company aims to empower every business user to take action on their data, streamline processes, and improve performance. Hightouch values impact over years of experience and offers a competitive compensation package, including a generous equity package. The company is seeking an experienced Enterprise Account Executive with a proven track record in martech and/or data sales, strong interpersonal skills, and a growth mindset.
Technical Architect
Company: Hightouch
Location: San Francisco, CA
Posted Dec 07, 2023
Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. As an TA, you strive to understand customer requirements and issues at the molecular level. Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen Ability to collaborate cross functionally with different teams and types of people Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. What you’ll do: As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices Provide customers with clear proactive technical guidance and expertise across all our products Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level What excites us: 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy Excellent project management and communication skills Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc.) Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. We focus on impact and potential for growth more than years of experience. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution.
Software Engineer, Frontend
Company: Hightouch
Location: Remote
Posted Nov 11, 2023
Technical Interview [90m]: Work with the interview to design, architect, and implement a complex frontend component. Past Project Interview [60m]: Present a past project that you’re passionate about, highlight key technical decisions that were made, and share how you collaborated with other stakeholders. Interview Process Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect complex product frontends, and alignment with Hightouch’s values. Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. You will have the opportunity to mentor other frontend engineers, make important technical decisions, and establish the standard for our user experience. While this is a senior role, we prioritize impact and potential for growth over years of experience. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important. Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. Salary is just one component of Hightouch’s total compensation package for employees.
Software Engineer, Customer Studio Backend
Company: Hightouch
Location: Remote (North America) / San Francisco, CA, US / New York, NY, US / Remote (US; CA)
Posted Nov 09, 2023
Hightouch is seeking a product-minded backend engineer for their Customer Studio product, which is a no-code suite enabling users to activate data directly from their warehouse. The ideal candidate will have expertise in backend and distributed systems, and strong customer and product thinking. The role offers significant impact potential, with the product already accounting for nearly half of Hightouch's revenue. The company is based in San Francisco and is remote-friendly, backed by leading investors.
Sales Enablement Lead
Company: Hightouch
Location: Remote
Posted Dec 12, 2023
You have 2+ years experience in the Sales Enablement space, working as sales trainer or coach and developing and executing successful sales enablement and effective strategies and programs. You have strong analytical and data skills to analyze sales data and enablement metrics and make data-driven decisions. Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. You have experience using tools like Gong or other sales intelligence platforms and with Sales Engagement platforms like Outreach. You have strong communication and interpersonal skills to build relationships with sales and cross-functional teams. Coach sellers and managers on best practices, selling skills, and strategies to drive revenue growth. About You You have 3+ years of direct sales experience as an Account Executive or Sales Engineer at SaaS companies. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. You have been exposed if not mastered sales qualification methodologies like MEDDPICC as well as value selling frameworks like Command of the Message. The role’s responsibilities include implementing and evolving our sales methodology, delivering relevant enablement & training programs on our products and value drivers, providing targeted coaching, optimizing sales resources, and equipping leadership with actionable insights.