Jobs at Imprivata
Imprivata is a leading health‑IT security firm headquartered in Austin, Texas. Since 2009, the company has pioneered secure identity and access management solutions for hospitals and health systems, enabling single sign‑on, patient authentication, and secure messaging across clinical workflows. Its flagship products, Imprivata Authenticate and Imprivata Certify, are widely used by over 2,500 healthcare organizations worldwide.
Imprivata hires software engineers (backend, frontend, DevOps), product managers, security analysts, data scientists, UX designers, and sales & marketing professionals. Candidates can expect rigorous technical interviews that include coding challenges, system design discussions, and live pair‑programming sessions. The work culture emphasizes compliance with HIPAA and SOC 2, continuous learning, and cross‑functional collaboration on solutions that directly impact patient safety.
Job Transparency aggregates Imprivata’s real salary ranges from current employees, revealing average pay for each role and location. The platform also compiles employee reviews, providing insights into work‑life balance, management style, and growth opportunities. Armed with this data, job seekers can negotiate confidently and choose positions that match their compensation expectations.
Manager, Strategic Customer Success
Company: Imprivata
Location: Waltham
Posted Sep 01, 2023
Imprivata is seeking a Manager, Strategic Customer Success for a hybrid role based in Waltham, MA, Austin, TX, or St. Petersburg, FL. The role involves ensuring customer satisfaction, driving program vision, and managing a team of Customer Success Managers. The ideal candidate should have a Bachelor's Degree, 3+ years of Customer Success experience, and 10+ years in Customer Success/Support/Services/Account Management, preferably in healthcare and/or technology. The role requires excellent communication skills, organizational abilities, and the capacity to manage multiple priorities. The salary range is $101,000.00 to $158,000.00, and Imprivata offers a top-notch work environment, developmental opportunities, and a competitive total rewards package.
Privacy Analyst
Company: Imprivata
Location: Austin, TX
Posted Sep 06, 2023
Imprivata is seeking a Privacy Analyst for a hybrid role in Waltham, MA; Austin, TX; or St. Petersburg, FL. The role involves accelerating customers' path to a successful patient privacy program using the Imprivata FairWarning solution. Key responsibilities include reviewing and analyzing customer alerts, documenting investigations, and maintaining positive relationships with customers. The ideal candidate should have an associates or bachelor's degree in a relevant field, excellent communication skills, and familiarity with medical terminology and HIPAA regulations. The position offers a salary range of $52,000.00 to $60,000.00 and a positive work environment with developmental opportunities and competitive benefits.
Chief Products Design Officer
Company: Imprivata
Location: Waltham
Posted Aug 31, 2023
Imprivata is seeking a Chief Product & Design Officer to join their team. The role involves leading product vision, strategy, and execution, defining product requirements, and ensuring successful product delivery. The ideal candidate should have a Bachelor's degree in engineering or a related field, 15+ years of high-ranking Product Management experience, deep cybersecurity knowledge, and expertise in SaaS and cloud solutions. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive total rewards package.
Reals Desk Analyst
Company: Imprivata
Location: Austin, TX
Posted Sep 09, 2023
Imprivata is seeking a Renewals Desk Analyst for a hybrid role based in Waltham, MA or Austin, TX. The ideal candidate will have experience in managing subscription and maintenance renewals in fast-paced SaaS organizations. Responsibilities include supporting the Renewals team, quoting proposals, and engaging with customers. The Analyst will also work with internal resources to process renewals and assist with forecasting. Qualifications include a Bachelor's Degree, 3+ years of experience in purchasing or operations, proficiency in Microsoft Excel and Salesforce.com, and strong organizational and communication skills.
Customer Success Engineer
Company: Imprivata
Location: Austin, TX
Posted Sep 08, 2023
Imprivata is seeking a Customer Success Engineer to join their team. The ideal candidate will have a passion for improving healthcare, strong technical skills, and excellent communication skills. The role involves designing and implementing innovative technical processes, working closely with cross-functional teams, and providing technical expertise to customers.
Chief Products Design Officer
Company: Imprivata
Location: Waltham
Posted Aug 31, 2023
Imprivata is seeking a Chief Products Design Officer to lead their product vision, strategy, design, and execution. The role involves working across all organizations, specifically with Engineering, Sales, Business Development, Marketing, Customer Success, and Support. The successful candidate will be responsible for spearheading product vision, strategy, and execution, defining and prioritizing product requirements, and developing and executing the Imprivata SaaS and cloud migration strategy.
Human Resources Business Partner
Company: Imprivata
Location: Austin, TX
Posted Sep 06, 2023
Imprivata is seeking a Human Resources Business Partner for their Austin, Texas office. The role involves managing employee relations, performance management, and employee experience. The ideal candidate should have 5+ years of HR experience, proficiency in Microsoft Office, and experience with ADP/HRIS. The position offers a salary range of $81,800.00 to $91,800.00 and a positive work environment with developmental opportunities and competitive benefits.
Senior Software Engineer (UI)
Company: Imprivata
Location: Waltham
Posted Sep 08, 2023
Imprivata is seeking a Senior Front End Engineer (UI) for a hybrid opportunity in Waltham, MA. The ideal candidate will have 3-5 years of professional software development experience, expertise in React & TypeScript, and a strong understanding of UI design principles. The role involves researching and evangelizing front-end best practices, performing full lifecycle activities, and mentoring junior engineers. The candidate will work with a team of senior engineers across Imprivata's on-prem products and hybrid enterprise cloud platform, contributing to UI development activities and providing a best-in-class customer and user experience. The position offers a salary range of $114,800.00 to $146,800.00 and a top-notch work environment with developmental opportunities and a competitive total rewards package.
DevOps Engineer II
Company: Imprivata
Location: Waltham
Posted Aug 31, 2023
Imprivata is seeking a DevOps Engineer II for a hybrid role based in Waltham, MA, Austin, TX, or St. Petersburg, FL. The successful candidate will be responsible for delivering software for Imprivata's Customer Connect and Enterprise Access products, maintaining the CI/CD pipeline, and supporting the underlying platform. Required qualifications include 3+ years of experience in complex software systems, familiarity with TCP/IP network management, strong coding skills in Bash or Python, experience with Go or Java, Linux system administration, virtualization technologies, SQL databases, and code management systems. The ideal candidate will have intermediate coding skills in Go, Java, C, C++, or other statically typed languages, and a strong working knowledge of RedHat Enterprise Linux based systems.
Manager, Customer Success
Company: Imprivata
Location: Waltham
Posted Aug 31, 2023
Imprivata is seeking a Manager, Customer Success to join their team in Waltham, MA; Austin, TX; or St. Petersburg, FL. The Manager will be responsible for ensuring the pooled CSM desk team drives service level excellence, driving customer satisfaction, deployment, utilization, and increasing the lifetime customer value of the assigned customer base. The Manager will also serve as the initial escalation resource for the team, engage with customer leadership, and address customer lifecycle opportunities and challenges.
Associate Reals Specialist
Company: Imprivata
Location: Austin, TX
Posted Sep 09, 2023
Imprivata is seeking an Associate Renewals Specialist for a hybrid role in Austin, TX or Waltham, MA. The ideal candidate will have experience in managing subscription and maintenance renewals, negotiating complex contracts, and exceeding booking targets. They should possess strong communication skills, be highly organized, and have a passion for problem-solving. The role offers a competitive salary range of $70,000.00 to $85,000.00, along with a top-notch work environment and developmental opportunities.
Privacy Analyst
Company: Imprivata
Location: Tampa Bay, FL
Posted Sep 06, 2023
Imprivata is seeking a Privacy Analyst for a hybrid role in Waltham, MA; Austin, TX; or St. Petersburg, FL. The role involves accelerating customers' path to a successful patient privacy program using the Imprivata FairWarning solution. Key responsibilities include reviewing and analyzing customer alerts, documenting investigations, and maintaining positive relationships with customers. The ideal candidate should have an associates or bachelor's degree in a relevant field, excellent communication skills, and familiarity with medical terminology and HIPAA regulations. The position offers a salary range of $52,000.00 to $65,000.00 and a positive work environment with developmental opportunities and competitive benefits.