Jobs at NICE
116,047 open positions
Specialist Presales Solution Consultant
Company: NICE
Location: Remote
Posted Dec 08, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Primary Skills:Good Knowledge of contact center practices & applications- Workforce Optimization (Recording, Quality & Performance Management, Workforce Management), Interaction Analytics & Automation (RPA), Voice of the Customer (VoC), Knowledge Management, Conversational AI/BoTs Broad knowledge of call center technologies- Omnichannel routing is essential, including automatic call distributors (ACD), Dialer & IVR. Ability to multi-task in a challenging environment while maintaining a high level of About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Developing detailed solution design documentation for each new customer, which will serve as the foundation of our technical engagement, and act as a bridge to seamlessly engage our Professional Services Organization, to provide the most effective onboarding Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers, and influencers within each of our prospects. NICE is proud to be an equal opportunity employer. Broad knowledge of Digital self-service, messaging and social media Basic knowledge of Cloud and CCaaS, SIP telephony, SIP trunk, Exceptional written and verbal communication skills Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner. Detail-oriented, but able to digest the critical elements of a situation to withstand being hyper- focused on the minutia. Delivering partner enablement activities, ranging from ad-hoc updates to extended knowledge transfer sessions.
Senior Data Scientist
Company: NICE
Location: Atlanta, GA
Posted Dec 08, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Experience with building and/or fine-tuning large language models, as well as traditional machine learning models Strong research skills, with a proven track record of developing and implementing NLP algorithms Excellent communication and presentation abilities Additional Desired Skills and Experience Advanced degree(s) in a STEM field: Computational Linguistics, Computer Science, Math, Engineering, etc. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Experience deploying NLP models in production environments, ensuring scalability and performance Published research papers in the field of NLP or related areas Experience working on international, globe-spanning teams Experience as part of a software organization About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. NICE is proud to be an equal opportunity employer. Responsibilities Conduct cutting-edge research and develop advanced NLP algorithms and models Build and fine-tune deep learning and machine learning models, with an emphasis on large language models Communicate research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders Collaborate closely with business stakeholders to ensure model effectiveness and alignment with business objectives Stay abreast of the latest advancements in NLP research and contribute to the development of our knowledge base Minimum Skills and Experience Minimum of 3 years of experience working with deep learning models using real-life (“industry”) data Excellent proficiency in Python programming and one or more deep learning libraries (PyTorch, TensorFlow, JAX, etc.) You bring to this team environment several years’ experience in deep learning using the latest in transformer-based NLP architectures, as well as the curiosity and grit to see a project to delivery. Constantly. You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models.
Data Scientist
Company: NICE CXone
Location: Salt Lake City, UT
Posted Dec 11, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Experience deploying NLP models in production environments, ensuring scalability and performance Experience with building and/or fine-tuning large language models Experience as part of a software organization About NICE NICELtd. NICE is proud to be an equal opportunity employer. Responsibilities Explore high-level, undefined ideas and business problems using structured and unstructured data Develop product offerings through careful consideration of business value and data analysis Build and fine-tune deep learning and machine learning models, with an emphasis on large language models Communicate research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders Minimum Skills and Experience Minimum of 2 years of experience implementing machine learning and NLP models using real-life ("industry") data Experience working with deep learning models Excellent proficiency in Python programming Advanced knowledge of statistics Excellent communication and presentation abilities Additional Desired Skills and Experience Proficiency with one more deep learning libraries (PyTorch, TensorFlow, JAX, etc.) You bring to this team environment a strong foundation in machine learning and deep learning, as well as the curiosity and grit to see a project to delivery. Constantly. You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models. We're ambitious.
End Client Architect
Company: NICE CXone
Location: Salt Lake City, UT
Posted Dec 13, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. About NICE NICELtd. Experience with Jira, Project management certification (PMP, PRINCE2) is a plus. Develop project plans, timelines, and resource requirements. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Excellent problem-solving and communication skills. Strong expertise in macOS, JAMF, SCCM, and Intune, including: OS Provisioning Patch management SW/OS update packaging and deployment Mac OS troubleshooting (Windows 11 is a plus) Experience with Intune/AAD/O365. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. knowledge & experience with enterprise networks, wired & wireless networking.
End Client Architect
Company: NICE
Location: Salt Lake City, UT
Posted Dec 09, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Experience with Jira, Project management certification (PMP, PRINCE2) is a plus. Develop project plans, timelines, and resource requirements. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Excellent problem-solving and communication skills. Strong expertise in macOS, JAMF, SCCM, and Intune, including: OS Provisioning Patch management SW/OS update packaging and deployment Mac OS troubleshooting (Windows 11 is a plus) Experience with Intune/AAD/O365. About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. knowledge & experience with enterprise networks, wired & wireless networking. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Technical Account Manager(1 Year Contract)
Company: NICE
Location: Other US Location
Posted Nov 17, 2023
NICE is a company that encourages its employees, known as NICErs, to constantly challenge their limits and bring their best to work. The Technical Account Manager (TAM) role involves managing relationships with key customers, resolving complex problems, and ensuring customer success. The TAM is expected to have extensive technical knowledge, excellent customer service skills, and the ability to work in a fast-paced environment. The role requires a Bachelor's degree in a relevant field and at least 6 years of experience in a technical/service role. NICE is an equal opportunity employer that values diversity and innovation.
UX Researcher
Company: NICE
Location: Salt Lake City, UT
Posted Nov 17, 2023
NICE is a company that challenges its limits, is relentless and ambitious, and makes an impact. They offer a UX Researcher position that involves running usability testing, designing and executing studies, and communicating results. The company is proud to be an equal opportunity employer.
Solution Architect
Company: NICE
Location: Remote
Posted Dec 15, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Use best practice methods, quality standards, and guidelines on all project phases. However, suitable and demonstrable professional experience will also be considered. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. NICE is proud to be an equal opportunity employer. C) Experience with .Net framework Experience with Azure technologies Information systems in public safety Examples 9RMS, CAD, radio, telephone) law enforcement information systems the principles of information systems security use of database systems web, cloud applications network design appreciation Microsoft-based operating systems and Azure appreciation policing or criminal justice sector within an IT environment for 6 years or more NOTE – Successful candidates will need to be security checked to US requirements About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Knowledge and experience: Education Bachelor’s Degree in Information Technology, Computer Engineering or related field preferred. Must have experience of Experience as a system/implementation engineer for complex data driven solutions Scripting experience (PowerShell / .Net / C/Java, etc.) Experience with Postman or Fiddler In depth knowledge of data handling and MS SQL Experience with third party API’s (REST, SOAP) Experience with third party systems and integrations Excellent technical and analytical skills Experience with Windows server and client technology Efficient, effective and respectful communication skills both with customers and within internal departments.
Software Engineer (AWS, GO)
Company: NICE
Location: Salt Lake City, UT
Posted Nov 19, 2023
NICE is seeking a Software Engineer with 0-3 years of experience in C#, Golang, and the Microsoft Suite. The role involves designing and developing software, conducting code reviews, resolving defects, and supporting the production environment. NICE offers a fast-paced, agile work environment with opportunities for growth. The company is a global leader in customer experience and financial crime prevention software.
Senior Data Scientist
Company: NICE CXone
Location: Salt Lake City, UT
Posted Dec 11, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Experience with building and/or fine-tuning large language models, as well as traditional machine learning models Strong research skills, with a proven track record of developing and implementing NLP algorithms Excellent communication and presentation abilities Additional Desired Skills and Experience Advanced degree(s) in a STEM field: Computational Linguistics, Computer Science, Math, Engineering, etc. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Experience deploying NLP models in production environments, ensuring scalability and performance Published research papers in the field of NLP or related areas Experience working on international, globe-spanning teams Experience as part of a software organization About NICE NICELtd. NICE is proud to be an equal opportunity employer. Responsibilities Conduct cutting-edge research and develop advanced NLP algorithms and models Build and fine-tune deep learning and machine learning models, with an emphasis on large language models Communicate research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders Collaborate closely with business stakeholders to ensure model effectiveness and alignment with business objectives Stay abreast of the latest advancements in NLP research and contribute to the development of our knowledge base Minimum Skills and Experience Minimum of 3 years of experience working with deep learning models using real-life ("industry") data Excellent proficiency in Python programming and one or more deep learning libraries (PyTorch, TensorFlow, JAX, etc.) You bring to this team environment several years' experience in deep learning using the latest in transformer-based NLP architectures, as well as the curiosity and grit to see a project to delivery. Constantly. We're ambitious.
Data Scientist
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Dec 08, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Experience deploying NLP models in production environments, ensuring scalability and performance Experience with building and/or fine-tuning large language models Experience as part of a software organization About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. NICE is proud to be an equal opportunity employer. Responsibilities Explore high-level, undefined ideas and business problems using structured and unstructured data Develop product offerings through careful consideration of business value and data analysis Build and fine-tune deep learning and machine learning models, with an emphasis on large language models Communicate research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders Minimum Skills and Experience Minimum of 2 years of experience implementing machine learning and NLP models using real-life (“industry”) data Experience working with deep learning models Excellent proficiency in Python programming Advanced knowledge of statistics Excellent communication and presentation abilities Additional Desired Skills and Experience Proficiency with one more deep learning libraries (PyTorch, TensorFlow, JAX, etc.) You bring to this team environment a strong foundation in machine learning and deep learning, as well as the curiosity and grit to see a project to delivery. Constantly. You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models. NICE Customer Engagement Analytics is looking for a Data Scientist to join our team.
Legal Counsel
Company: NICE
Location: Other US Location
Posted Dec 16, 2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization. NICE is proud to be an equal opportunity employer. At NICE Actimize, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Experience with SaaS, data privacy laws and other enterprise software licensing business models is a must, as well as having excellent drafting skills. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading.