Jobs at Talkdesk
341 open positions
Mid-Market Customer Success Manager - LATAM
Company: Talkdesk
Location: Remote
Posted Oct 30, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a Customer Success Manager. The role involves managing commercial accounts, understanding customer needs, and driving strategic business goals. The ideal candidate should have 2 years of customer-facing experience, preferably in a SaaS or technology business, and possess strong communication, organizational, and analytical skills. Talkdesk values inclusivity, diversity, and empathy, and is committed to hiring without regard to protected status.
Manager, Site Reliability Engineering
Company: Talkdesk
Location: Remote
Posted Oct 26, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a Manager, Site Reliability Engineering. The role involves leading a team of Senior SREs, ensuring reliability and performance of Talkdesk Infrastructure, and collaborating with development teams. Requirements include a degree in Computer Science or related fields, 3+ years of experience in SRE or DevOps, Linux expertise, cloud platforms and container technologies knowledge, programming language proficiency, automation tools experience, networking constructs understanding, and monitoring tools familiarity. The company values inclusivity, diversity, and empathy, and is committed to hiring without regard to protected status.
Director, People Technology & Analytics
Company: Talkdesk
Location: Remote
Posted Oct 28, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a Director of People Technology & Analytics. The role involves driving strategic vision for the People tech stack and analytics, overseeing Workday development and implementation, leading automation of People processes, and developing robust people analytics frameworks. The ideal candidate should have a Bachelor's degree in HR, Computer Science, or related field, 9+ years of progressive experience in HR tech, reporting & analytics, data science, and/or product management, and expertise in Workday, Tableau, and data governance.
Senior Commissions Manager
Company: Talkdesk
Location: Remote
Posted Oct 22, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a Senior Commissions Manager to oversee the commissions team. The role involves managing the commission department, maintaining and improving commission workbooks, overseeing royalty payments, auditing contract values, and reconciling GL accounts. The ideal candidate should have a Bachelor's degree in Business Management, Finance, or Accounting, 7+ years of accounting or finance experience, and advanced Excel skills. The company values inclusivity, diversity, and empathy, and is committed to hiring without regard to protected status.
Enterprise Select Account Executive - West (Seattle or Portland)
Company: Talkdesk
Location: Remote
Posted Oct 24, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a driven Enterprise Select Account Executive for the West region, focusing on WA & OR. The role involves meeting and exceeding revenue targets, developing a robust pipeline, engaging with CXOs and senior management, and driving sales through a comprehensive strategy. The ideal candidate should have a proven track record in SaaS sales, strong communication skills, and the ability to operate in a fast-paced startup environment.
International Accountant
Company: Talkdesk
Location: Remote
Posted Oct 22, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a highly qualified Accountant to join their Finance and Accounting team. The role involves managing day-to-day accounting activities, liaising with local tax consultants, and supervising Travel and Expense Reimbursement processes. The ideal candidate should have a Bachelor's degree in Finance, Accounting, Business, or Economics, with 2+ years of accounting experience and proficiency in Excel. Knowledge of SNC accounting principles, USGAAP, and experience with Netsuite and Expensify software is preferred. The company values inclusivity, diversity, and empathy, and is committed to hiring without regard to legally protected status.
Enterprise Select Account Executive - West (NorCal)
Company: Talkdesk
Location: Remote
Posted Oct 24, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a driven Enterprise Select Account Executive for the West region, focusing on Northern CA. The role involves meeting and exceeding revenue targets, developing a robust pipeline, engaging with CXOs and senior management, and driving sales through a comprehensive strategy. The ideal candidate should have a proven track record in SaaS sales, strong communication skills, and the ability to operate in a fast-paced startup environment.
Executive Business Partner to CEO
Company: Talkdesk
Location: Remote
Posted Oct 28, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a seasoned professional with over 10 years of experience in operating roles, project management, and cross-functional collaboration. The ideal candidate will serve as a liaison between the CEO and the Board of Directors, drive business growth, and manage various projects. Talkdesk values inclusivity, diversity, and empathy, aiming to empower a new kind of customer hero through its innovative software solution.
Technical Writer - FedRAMP
Company: Talkdesk
Location: Remote
Posted Oct 30, 2023
Talkdesk is a company that values innovation, inclusivity, and diversity. They are a cloud contact center leader with a strong focus on customer experience and employee empowerment. They are seeking a Technical Writer - FedRAMP to join their team.
Payroll Specialist
Company: Talkdesk
Location: Remote
Posted Oct 25, 2023
Talkdesk is a globally recognized cloud contact center leader, valued at over $10 billion. The company fosters an inclusive culture and gives back to the community. They are seeking a payroll professional with at least one year of experience, preferably with Workday, to process semi-monthly payroll for employees in the US, Canada, and Australia. The role involves coordinating with various teams, ensuring accurate data, and complying with state final pay requirements. The ideal candidate should be detail-oriented, proactive, and possess strong communication skills.
Solution Engineer - DACH
Company: Talkdesk
Location: Remote
Posted Oct 27, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a Strategic Solutions Engineer. The role involves supporting enterprise account executives, delivering presentations, managing pilots, and conveying customer requirements to product managers. The ideal candidate should have prior experience as a Solutions Engineer in software, VOIP/telecommunications, or contact centers, with a B.S. in Computer Science or equivalent. Talkdesk values inclusivity, diversity, and empathy, and is committed to hiring without regard to legally protected status.
Enterprise Select Account Executive - West (TX)
Company: Talkdesk
Location: Remote
Posted Oct 29, 2023
Talkdesk, a recognized cloud contact center leader, is seeking a driven Enterprise Select Account Executive to establish their footprint in the Western US, particularly in Texas. The role involves meeting and exceeding revenue targets, developing a robust pipeline, engaging with CXOs and senior management, and executing a comprehensive sales strategy. The ideal candidate should have a proven track record of achieving quotas, strong sales skills, and the ability to operate in a fast-paced startup environment. Talkdesk values inclusivity, diversity, and empathy, and is committed to hiring without regard to protected status.