Customer Satisfaction Jobs in Washington DC
40,701 open positions · Updated daily
Looking for Customer Satisfaction jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Washington DC area.
GIS Project Manager
Company: Spatial Front, Inc
Location: Washington DC
Posted Mar 21, 2024
Spatial Front is hiring a GIS Project Manager with a blend of technical GIS expertise, project management skills, and leadership abilities. The role involves project execution, technical proficiency, team leadership, client relations, quality and compliance, and innovation. The ideal candidate should have a bachelor's degree in a related field, proven GIS experience, project management certification, and ability to pass a US Public Trust background investigation. The salary is $80,000 - $120,000 annually.
Brand Partner Specialist-Territory, Data & AI - WatsonX
Company: IBM
Location: US Washington
Posted Mar 21, 2024
IBM is seeking a Watsonx SME to lead and support Brand Partner Specialists in prospecting, qualifying, and closing new business. The role involves executing sales plays for Watsonx, delivering and tracking briefings, owning and progressing account and client relationships, and meeting or exceeding revenue targets. The ideal candidate should have a proven ability to deliver IBM's perspective on Generative AI, articulate industry-aligned narratives, and possess strong collaboration, negotiation, and communication skills. A background in Data AI and Cloud solutions is required, along with experience selling customer care, client experience, financial planning, and forecasting solutions.
Senior Financial Software Engineer - Workday (Hybrid)
Company: Fannie Mae
Location: Washington DC
Posted Mar 21, 2024
Fannie Mae is seeking a Senior Financial Software Engineer with 2+ years of experience in designing, building, testing, and deploying Workday Integration solutions. The role involves creating solution frameworks, designing and developing moderately complex software solutions, and implementing new software technology. The candidate should have excellent problem-solving skills, strong communication abilities, and experience with Workday Financials, specifically the Accounting Center component. Fannie Mae offers a flexible work environment, opportunities for career growth, and a comprehensive benefits package.
NOAA Strategic Account Executive
Company: Spatial Front, Inc
Location: Washington DC
Posted Mar 21, 2024
Spatial Front is seeking a Strategic Account Executive for a hybrid role based in Bethesda, MD. The role involves overseeing operations, monitoring service delivery, and growing SFI business within NOAA. The candidate must have extensive experience in NOAA missions, strong network and relationship building skills, and a deep understanding of NOAA programs and leadership. The role requires direct support to the Chief Growth Officer and Chief Operating Officer, and the candidate must be able to engage with influencers and decision-makers. The position is full-time with a salary range of $120,000 - $200,000 annually.
Junior Project Analyst
Company: Spatial Front, Inc
Location: Washington DC
Posted Mar 21, 2024
Spatial Front Inc. is seeking multiple Junior Project Analysts for their HQ office. The role involves supporting large-scale mission-critical projects for the Federal government. Responsibilities include preparing agendas, presentations, and correspondence, performing routine administrative tasks, arranging meetings, assisting Project Managers, and participating in proposal development. The ideal candidate should have a Bachelor's degree, 1+ years of related experience, and be authorized to work in the US. The salary range is $40,000 - $70,000 annually. Spatial Front Inc. offers training opportunities and is an Equal-opportunity Employer.
Financial Advisor II (US) Metropole
Company: TD Bank
Location: Washington DC
Posted Mar 21, 2024
<p><strong>Company Overview<strong> <p> <p><b>Our Values<b> <p> <p>At TD were guided by our purpose to enrich the lives of our customers communities and colleagues and share a set of values that shape our culture and behaviors In exchange for how our colleagues show up to help TD succeed we are committed to delivering a colleague experience grounded in Impact Growth and a Culture of Care No matter where you work across TD we empower you to make an impact at work and in your community explore and grow your career and be part of our caring and inclusive culture <p> <p><b>Making Your Wellbeing a Priority<b> <p> <p>A caring and supportive culture that promotes colleague wellbeing is core to who we are At TD we focus on total wellbeing with extensive programs to help colleagues assess manage and improve their wellbeing across four core pillars physical financial social and mentalemotional In addition we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth Through our focus on wellbeing we know that we can help our colleagues thrive contribute to our culture of care and support better business outcomes because when colleagues feel their best theyre more likely to do their best <p> <p><b>Our Total Rewards Package<b> <p> <p>Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental wellbeing goals Total Rewards at TD includes base salary and variable compensationincentive awards eg eligibility for cash andor equity incentive awards generally through participation in an incentive plan and several other key plans such as health and wellbeing benefits savings and retirement programs paid time off including Vacation PTO Flex PTO and Holiday PTO banking benefits and discounts career development and reward and recognition <p> <p><b>How We Work<b> <p> <p>At TD we believe inperson connections fuel collaboration and collective creativity Our workplace experience empowers colleagues to do great work sidebyside at TD locations while offering flexibility to work remotely where it makes sense for the work and team Our teams work in one of three workplace models hybrid onsite and primarily remote Wherever our colleagues are working theyll always have access to the TD community to experience our culture of care <p> <p><b>Who We Are<b> <p> <p>TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branchesstores Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals As an organization we keep growing and so will you <p> <p><strong>Department Overview<strong> <p> <p>The FA II role requires previous experience selling investments and providing financial planning <p> <p>This role is at the center of the MA client services model delivering an integrated Wealth Management financial planning and Insurance offering by providing daytoday account management financial needs analysis direct sales of wealth management solutions and complex annuity and insurance solutions for clients and their businesses In so doing the FA II must focus on maximizing clients satisfaction with their overall wealth relationship maximizing profitability of the client relationship while ensuring operating within TDs risk appetite and meeting regulatory compliance standards <p> <p><strong>Job Requirements<strong> <p> <ul><li>Must be eligible for employment under regulatory standards applicable to the position<li> <ul><p><b>Education amp Experience<b> <p><ul><li> <ul><li>4year degree required or equivalent work experience<li> <li>2+ years direct experience selling investments amp providing financial planning<li> <li>7+ years of overall working experience preferred<li> <li>Series 65 required<li> <li>Life and Health insurance licenses required or ability to obtain within licensing and registration schedule<li> <li>Advanced understanding of wealth management business development techniques products services and overall industry<li> <li>Advanced understanding and experience with retail and small business banking and experience interacting with Mass Affluent and HNW clients<li> <li>Consultative sales experience required<li> <li>Proven ability to establish relationships and partner effectively with other departments within TD Bank Americas Most Convenient Bank<li> <li>Ability to travel within assigned Market about 75 of time<li> <li>Drivers License required<li> <ul><li> <ul><p><strong>Job Details<strong> <p> <p><b>Depth amp Scope<b> <p><ul><li> <ul><li>Experience selling investments and providing financial plans<li> <li>Demonstrates a commitment to being customercentric by delivering legendary service during every customer interaction to maximize retention and growth<li> <li>Ensures all NEW clients receive the complete onboarding experience which includes a thorough client discovery completion of a financial needs analysis to provide goalsbased advice an introduction to the centralized client servicing team as per client need and completion of all requisite client documents<li> <li>May work with clients with more complex needs and be able to have fulsome discussions with clients as the subject matter expert<li> <li>Ensures all new amp existing clients are provided with a MA Planning Experience<li> <li>Effectively implement a process to ensure every client receives an Annual Client Review ACR meeting with an enhanced agenda focused on the clients overall wealth needs as well as proactive contacts<li> <li>Serves as the primary point of contact for TD Wealth client relationships for MA segment manages all aspects of the clients relationships with TD Bank and refers to Retail and Wealth partners amp affiliates as needed<li> <li>Implements and executes a differentiated service modelexperience for MA clients<li> <li>Meets quarterly and annual sales goals<li> <li>Deepens wallet share by anticipating client needs and suggesting the most appropriate Wealth solutions Maximizes profitability while ensuring the client receives an exceptional client experience<li> <li>Identifies opportunities within your portfolio and network to refer business to Retail and Small BusinessCommercial Partners<li> <li>Executes in a manner that is compliant with regulations policies and procedures<li> <li>Adheres to all federal state SRO regulations and Firm policies related to all business activities eg OCC SEC State Insurance Commissioners NY Department of Financial Services etc<li> <li>Ensures all Continuing Education requirements are attained<li> <li>Responsible for understanding and adhering to TD Bank amp TD Wealth Policies and Procedures<li> <li>Responsible for implementing TDs Customer Identification Program CIP by collecting and verifying required customer identification information and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures<li> <li>Uncovers clients asset and transitions higher threshold clients to appropriate HNW Wealth partners as needed<li> <li>Responsible for fostering and contributing to a positive and constructive work environment with a focus on supporting the overall Wealth team<li> <li>Provides coaching Wealth referral training amp ongoing feedback to Retail and Small Business staff<li> <li>Contributes individually as a team member and as a mentor to new FAs to ensure strong performance collaboration and enthusiasm<li> <li>Represents TD Wealth to the general public in a professional manner<li> <li>Be involved in the community and support TDBG charity and community initiatives<li> <ul><li> <ul><p><strong>Inclusiveness<strong> <p> <p><b>Our Commitment to Diversity Equity and Inclusion<b> <p> <p>At TD were committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work experience equitable opportunities and feel respected and supported Were dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve <p> <p>EOEMinoritiesFemalesVeteransIndividuals with DisabilitiesSexual OrientationGender Identity <p> <p><b>Accommodation<b> <p> <p>If you are a candidate with a disability and need accommodations to complete the application process email the TD Bank US Workplace Accommodations Program at USWAPTDOtdcom Include your full name best way to reach you and the accommodation needed to assist you with the application process <p> <p><b>How Were Helping Make an Impact in Communities<b> <p> <p>TD has a longstanding commitment to help drive progress towards a more inclusive and sustainable future Thats why we launched the TD Ready Commitment in 2018 now a multiyear North American initiative Under the TD Ready Commitment we are targeting a total of $1 billion by 2030 in community giving across four key interconnected drivers of change Financial Security Vibrant Planet Connected Communities and Better Health Its our goal to help support change nurture progress and contribute to making the world a better more inclusive place for our customers colleagues and communities <p> <p>We look forward to hearing from you<p>
Senior DevOps Engineer with Azure
Company: Infosys
Location: Washington DC
Posted Mar 21, 2024
Infosys is hiring a Senior DevOps Engineer with Azure experience for a role in Seattle, WA. The candidate must have a Bachelor's degree or equivalent experience, at least 4 years of IT experience, and 3+ years in DevOps and Azure. The role involves interfacing with stakeholders, building high-throughput systems, and delivering high-quality code. The candidate will also be part of a learning culture and be eligible for comprehensive benefits. The job requires extensive travel and the ability to work in different time zones.
Eng Sr Prin - SW
Company: BAE Systems, Inc.
Location: Washington DC
Posted Mar 21, 2024
BAE Systems, a leading defense contractor, is seeking experienced Software Developers for a mission-critical role. The position involves providing technical support in a Windows-based environment, ensuring application compatibility, and troubleshooting data processing issues. Required skills include Software Engineering, Remote User Support, Windows Server 2016 or higher, Microsoft Enterprise Configuration Management (MECM), PowerShell, Batch/CMD, MSI (Windows Installer), and scripting knowledge. BAE Systems promotes a collaborative culture, offering flexible work environments and opportunities for professional growth.
North America Print Category Product manager
Company: HP
Location: Washington DC
Posted Mar 21, 2024
The job posting is for a North American Print Category Product Manager position. The role involves applying subject matter knowledge to solve business issues, leading team activities, and facilitating decision-making processes. The responsibilities include understanding the category product, contributing to the business plan, establishing relationships with sales force and partners, managing product lines and quotas, and leading a team in various areas. The required qualifications are a university degree in Marketing or Finance, 5-8 years of professional experience, and expertise in consumer/commercial partner management or end user account management. The job is full-time, with potential travel and relocation. The company is an equal opportunity employer.
Technical Project Manager
Company: Spatial Front, Inc
Location: Washington DC
Posted Mar 21, 2024
SFI is hiring for multiple technical roles including Technical Project Managers, Technical Product Managers, and Sr. Solution Architects. The positions involve leading software development efforts, interfacing with customers, and managing scrum teams. Requirements include a Bachelor's degree in computer science, 8 years of experience in software development, and proficiency in AWS/Azure cloud computing and coding languages like NodeJS, React, TypeScript, and Angular. The role is hybrid, requiring on-site and remote work, and offers a salary of $100,000-$180,000 annually.
Head of Ethics
Company: Circle
Location: Washington DC
Posted Mar 21, 2024
Circle, a financial technology company, is seeking an experienced Head of Ethics to oversee the design, implementation, and operation of an ethics and compliance program. The role involves developing and managing a global ethics function, proactively identifying and managing ethics and compliance risks, and driving program objectives and metrics. The ideal candidate will have 15+ years of experience in ethics, compliance, legal, risk management, or audit functions within a financial institution, with a strong track record of embedding a strong ethics culture in a rapidly expanding business environment. The position offers a competitive compensation package, including a base pay range of $187,500 - $240,000, an annual bonus target of 20%, and equity & benefits.
Gastroenterology Tech II
Company: MedStar Health
Location: Washington DC
Posted Mar 21, 2024
The job description outlines a Gastroenterology Technician role that involves providing technical support to physicians during endoscopic procedures and motility studies. The role includes assisting with procedures, preparing the room, troubleshooting equipment, supporting patients, and training junior staff. The position requires a high school diploma, specialized training, and 1-3 years of experience. MedStar Health, the employer, emphasizes teamwork, equity, diversity, and offers a comprehensive rewards package. The company is dedicated to providing high-quality care and advancing medicine through education and research.