Tech Jobs in Redmond
185,937 open positions · Updated daily
Redmond is the epicenter of tech innovation—home to Microsoft’s global headquarters, Amazon’s expansive fulfillment centers, and Nintendo’s Seattle‑based studios. 4,278 tech openings span software, AI, cloud, gaming, and hardware, attracting engineers, designers, and data scientists from around the world.
Large enterprises such as Microsoft, Amazon, Intel, and Nintendo dominate the local scene, while a thriving startup ecosystem—featuring AI labs, SaaS firms, and biotech pioneers—offers diverse career paths. The city’s tech culture blends cutting‑edge research with a collaborative community of meetups, hackathons, and industry conferences.
Redmond’s median home price hovers near $750,000 and average rent exceeds $2,600/month, making salary transparency essential. Knowing exact compensation ranges helps candidates negotiate effectively, ensuring they can afford the high cost of living while enjoying the region’s tech perks.
Lead Administrator
Company: Wipro Limited
Location: Redmond
Posted Sep 25, 2023
For more information, please visit www.wipro.com Position : Network Lab Engineer (Optical tech) Location : Redmond, WA onsite Duration : Fulltime role JC details: 1985908 Skillset: Basic knowledge of this job -Optical technology -Must have knowledge of optical medium (single or multi-mode, DAC) -Server knowledge (installing and upgrading OS) -Must have Layer 2 and Layer 3 configuration knowledge -Spanning Tree -IP Addressing -Vlan -VRF -Network troubleshooting skills -Basic scripting knowledge (Power shell, Python) -Experience with configuring traffic Generator (IXIA or SPIRENT) Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Cloud-IaaS-Networking-Windows Azure We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents.
Principal Solutions Architect
Company: 3MD, Inc.
Location: Redmond
Posted Oct 04, 2023
Duties, responsibilities, and activities may change at any time with or without notice. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Required Education and Experience: Bachelor's Degree 7+ Years of Experience Qualifications: 7+ years related experience Typically requires BS/BA (EE/CS) or equivalent 5+ years of experience working in industry consulting, defining and building solutions to solve customers' needs Expertise in enterprise technologies including networking, data center, security, collaboration, mobility, automation, cloud, applications, and operations Understanding of RF equipment and principles Familiar with IP networking including network protocols and management tools Excellent oral and written communication skills Ability to work under limited supervision Demonstrated teamwork skills IT Service Delivery understanding ranging from physical facilities up to application level Ability to be flexible and adapt to changing requirements and timelines Accurately track time against multiple projects AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. The employee must be able to remain in a stationary position 75% of the time. Must be able to exchange accurate information in these situations.
Principal PM Manager
Company: Microsoft
Location: Redmond
Posted Sep 26, 2023
engineering, sales, marketing, finance etc. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We have a culture of agility, openness, accountability which breeds inclusion, trust, respect and collaboration. 2+ years experience as a manager or team lead, mentoring and developing others. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Responsibilities: Regularly assess the current state of industries and market landscape to determine both short term and long term strategy for Frontline Comms Craft end-to-end product experiences to enable seamless scenarios for our customers, working across organization and division boundaries to influence and shape feature investments to enable these experiences Own delivery of product features and communication plan on product roadmap and status to partner teams within Microsoft, field partners and customers Work across disciplines to ensure execution of strategy and product delivery including making pivot decisions Represent Microsoft at key industry events and executive customer meetings Partner directly with key customer accounts and account teams to close and grow the M365 businesses Act as a people manager- building and cultivating a motivated, diverse and ethical team Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft is an equal opportunity employer. This role provides hybrid work flexibility with 50% work from home, and 50% on-site work at Microsoft's Redmond campus.
Software Engineer - (Leadership)
Company: Meta
Location: Redmond
Posted Sep 25, 2023
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. If you need any assistance or accommodations due to a disability, please let us know at [email protected]. Required Skills Software Engineer - (Leadership) Responsibilities: In collaboration with broad cross functional across HW+SW, develop product and system architectures for future productsSupport technical integration of machine-perception and graphics technologies into productsDevelop technology platform roadmaps Minimum Qualification Minimum Qualifications: Advanced qualifications in Engineering, Physics, Computer Science or equivalentProven expertise in technology developmentExperience developing systems with multi-function/multi-disciplinary threadsExperience communicating across multiple teamsExperience working cross-disciplinary, mentor team members and best practicesExperience managing hardware and software developmentBachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.12+ years programming in C++Experience shipping applications and/or games Preferred Qualification Preferred Qualifications: PhD in Engineering, Physics, or Computer ScienceExperience in consumer device spaceExperience with rapid prototypingMasters degree in Engineering, Physics, Computer Science or equivalentExperience shipping applications and/or gamesComfort working in an Android and Linux environmentExperience working on integrated software/hardware (and silicon) teams. As our team works in AR/MR, hands on experience building 3D experiences (e.g., games, spatial applications) and platforms (e.g., game engines) is particularly applicable for this role.The ideal candidate is self-driven and capable of working up and down the technical stack independent of technical or organizational boundaries. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Our team's collaborative skills are at the high end, so it's really about solving problems that we need to solve to build the next wave of computing devices (AR Glasses) - component ownership is fleeting - product responsibility is durable. We're developing the future of augmented, virtual and mixed reality (AR/MR/VR).
Systems and Network Administrator
Company: 3MD, Inc.
Location: Redmond
Posted Oct 01, 2023
Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Required Education and Experience: High School Diploma Required 4-10 Years of Experience Qualifications: Bachelor's degree or related experience are preferredAt least 4- 10 years of experience supporting end users providing technical assistance and resolving technical issues for all known operating systemsExperience in diagnosing complex technical issuesExperience in trouble shooting network, server and operating systemsMust have great skills in customer service skillsMust have the ability to sit for extended periods of hours and can managed to focus for several hours attending to the problems and solutions of the company's comer systemUsing computers and computer systems to program, write software, set up functions, enter data, or process informationObserving, receiving, and otherwise obtaining information from all relevant sourcesIdentifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or eventsAnalyzing information and evaluating results to choose the best solution and solve problemsProvide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in personMaintain computer networks to enhance performance and user accessImplement security measures for computer or information systemsCreate electronic data backup to prevent loss of informationDevelop computer or information security policies or proceduresResolve computer network problems AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law. Duties, responsibilities and activities may change at any time with or without notice. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Essential Functions: Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurationsPerform data backups and disaster recovery operationsDiagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessaryPlan, coordinate, and implement network security measures to protect data, software, and hardware.Configure, monitor, and maintain email applications or virus protection softwareOperate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and useDesign, configure, and test computer hardware, networking software and operating system softwareMonitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the futureConfer with network users about how to solve existing system problemsResearch new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologiesAnalyze equipment performance records to determine the need for repair or replacementImplement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom systemMaintain an inventory of parts for emergency repairsRecommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changesGather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirementsTrain people in computer system useCoordinate with vendors and with company personnel to facilitate purchasesPerform routine network startup and shutdown procedures and maintain control recordsMaintain logs related to network functions, as well as maintenance and repair records Competencies: Ensures AccountabilityTech SavvyCommunicates EffectivelyValues DifferencesCustomer FocusResourcefulnessDrives ResultsPlans and PrioritizesDecision QualitySelf-Development Work Environment: This job operates in a professional office environment. They organize, install, and support an organization's computer systems, including local area networks, wide area networks, network segments, intranets, and other data communication systems. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations.
Technical Program Manager 2
Company: Microsoft
Location: Redmond
Posted Sep 27, 2023
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Identify unknown or unmet customer needs across multiple feature areas, clarifying root problems and defining solution options. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Proficient verbal and written communication skills, with the ability to create clear and concise specifications, playbooks, and executive reports. Working with a diverse group of partners, you will use your judgement and prioritization skills to resolve challenges and find optimal solutions. Staying up-to-date on network industry trends, you will help develop a roadmap for the next 3-5 years to ensure our network remains competitive and innovative. azurecorejobs Responsibilities: Responsibilities: As a member of our team, you will be responsible for introducing new network technologies and driving infrastructure evolution to meet customer requirements and enable business growth. Adept at working in a fast-paced, dynamic environment with rapidly changing requirements. Preferred Qualifications: Proven experience in Data Center Network Technologies, including a solid understanding of networking protocols, performance, and related technologies. Define performance metrics to track progress and provide directional insights through data analysis.
Internal Communications Manager
Company: Microsoft
Location: Redmond
Posted Sep 26, 2023
Lead development, review, and editing of materials including briefing materials, scripting/messaging for internal keynotes, presentations, social media, and events. Work with the W+D Communications Designers to manage the W+D SharePoint, W+D Newsletter, and other internal communications resources. Monitor, track, and analyze the impact of and the response to internal communications messaging and events. Conceptualize and develop content to educate, guide, and advise internal stakeholders on communications strategy and tactics. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Proficient collaboration across many stakeholders, executive leaders, and teams. posts, talking points) for use in a range of communications initiatives and events. Preferred Qualifications Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience OR equivalent experience. Align communications to the W+D strategy and business objectives. Work with individuals and teams to develop and maintain platform and voice, aligned to the Chief Product Officer and W+D organizational objectives.
Module System Engineer
Company: Meta
Location: Redmond
Posted Sep 25, 2023
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need any assistance or accommodations due to a disability, please let us know at [email protected]. Meta participates in the E-Verify program in certain locations, as required by law. Required Skills Module System Engineer Responsibilities: Provide electrical design, integration, and firmware development for the display modules such as active dimmingSupport display glass system module's prototyping, integration, testing and debugging for functional display and optical systemsMaintain the operation of data collection vehicles and devices for display system modules such as active dimming and binocular disparity sensing systemsGenerate IQC/OQC electrical related testing plans/reports for modules/components from vendors and other sourcesProduce detailed safety related testing reports and serve as point of contact for safety approval for demos and user studies Minimum Qualification Minimum Qualifications: BS in Engineering, Physics, Optics, or equivalent work experienceExperience in developing and testing of optical and electrical systems with multi-functional /multi-disciplinary threadsKnowledge in optical/optoelectronic system prototyping and debugging, familiarity with microcontrollers, digital and analog electronics, and circuit board designClear communication skills and great team player Preferred Qualification Preferred Qualifications: PhD in the field of Electrical Engineering, Optics/Photonics or related degreeExperience with design and development of optical and optoelectronics devices and systemsExperience with the HW manufacturing and product development frameworkFamiliar with electrical system drivers and programming languages such as C, Python, Matlab EOE Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. The team is laser-focused on incubating winning prototypes, establishing new process capabilities with supply-chain partners, and shipping product subsystems that are designed for high-volume manufacturing (HVM). We are seeking a Module System Engineer experienced with optical/display module system prototyping, integration and testing; able to work collaboratively across both deep and broad cross-functional teams to generate learnings and identify respective risks as early as possible; and focused on execution while providing clear and effective communication to remove barriers across teams. Given the team's mission to ship world-class products; high engineering rigor, creative problem solving, and cross-functional communication are expected and broadly valued.
Principal Design Manager: SharePoint
Company: Microsoft
Location: Redmond
Posted Sep 26, 2023
Contribute to broaden design team creative processes, team building, and our cultural values around diversity, inclusion, transparency, and growth mindset. D emonstrate your design leadership philosophies, approaches, and team building highlights, in addition to end-to-end delivery of content-related products . Lead by example with clean, focused, and inspiring work, designing through all phases of the product cycle. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Provide thought leadership with the ability to compose highly polished design prototypes, vision vignettes, framing memos, creative briefs, and other communication artifacts to express inspiring product vision. De fine crisp product design direction for your areas, and c ollaborate with partner design, research, product management, marketing and engineering teams around the company and globe, leveraging partnerships for diverse perspective on our products. Responsibilities: I nspire, grow, and lead teams of designers at all levels of experience and skill sets. Work proactively through the ambiguity of new product definition, the application of new and emerging technologies and ensure the resulting experiences are human, beautifully crafted, and delightful to customers. Proficiency in a variety of design & productivity tools: chiefly Figma, as well as Adobe Creative Suite, Microsoft Office Suite, etc. Experience in inclusive design and accessibility.
Software Developer Engineer In Test - DTS
Company: 3MD, Inc.
Location: Redmond
Posted Sep 25, 2023
Duties, responsibilities, and activities may change at any time with or without notice. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Required Education and Experience: High School diploma or general equivalent 3+ years of test and/or SDET experience Qualifications: Coding skills in C/C++/C, Python, or JavaProven ability to use Selenium/AppiumProven ability to create a test harnessAbility to execute manual and automated test casesAbility to troubleshoot issues experienced during testingProficient use of JIRA and/or qTest for test case management, creation, and executionProficient in C/C++/C, Python, and/or JavaUnderstanding of automation framework and how to apply a testing strategy to incorporate automationAbility to analyze user stories and requirements to determine which may be automated.Understanding of the testing life cycle to determine how and when to incorporate automationEnsure reporting and testing meets established client processes and proceduresAbility to suggest performance improvements and a better customer experienceStrong attention to detail, multi-tasker, and ability to follow written and verbal instructionsExceptional reading comprehension skills3+ years of experience in the review and comprehension of BRDs (Business Requirement Documents) and FRSs (Functional Requirement Specifications)3+ years' experience in the design and development of test plans and test cases.Knowledge of IOS and Android phones from the user perspective (know how to use the phone)Test automation skillsWell-motivated for overall system testing with strong analytic skills for diagnostics and root cause identificationAbility to work nights or weekends to meet client or project requirementsAdapt easily to shifting priorities, process changes, and/or schedule changes AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Essential Functions: Design, develop, and create test documentation for computer systems or programs based on business, client, and functional requirementsPerform audits for adherence to adequate configuration management of test ware, including safe storage of test strategy/plan/case, test data, test scripts, test results, and other test assetsPresent product demos persuasively and effectively to the clientEfficiently manage time, prioritize work, and multi-task across several project assignmentsCommunicate and interact in a professional manner with all levels of staff and management to coordinate project deliverables, deliver status reports, and facilitate meetingsStrong understanding of backend computer system infrastructure and program designTroubleshoot technical systems or software issues experienced during testing and exercise independent judgment and discretion to determine strong solutionsCreate, analyze, and triage system or software defects Competencies: Ensures AccountabilityTech SavvyCommunicates EffectivelyValues DifferencesCustomer FocusResourcefulnessDrives ResultsPlans and PrioritizesDecision QualitySelf-Development Work Environment: This job operates in a professional office environment. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. As well as creating the test automation framework, and executing automated & manual test cases.
SDET III
Company: 3MD, Inc.
Location: Redmond
Posted Sep 24, 2023
Duties, responsibilities, and activities may change at any time with or without notice. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Required Education and Experience: A Bachelor's Degree in Computer Sciences or related field 5+ years of experience Qualifications: • Ability to dissect requirements and architecture into implementations of code and testing frameworks that validate working software in an autonomous fashion • Experience with either Java or Python • Experience building data-driven tests and frameworks for Web, Microservices • Experience with unit testing frameworks and tools such as RSpec, Selenium, JUnit, xUnit, SQLUnit Desired Experience: • Experience with building load and scalability frameworks or using tools such as LoadRunner, JMeter, BlazeMeter, SilkPerformer AAP/EEO Statement: 3MD, Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Decision Quality 10. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Resourcefulness 7. Drives Results 8. Self-Development Work Environment: This position is 25% at the client site, depending on the project.
Systems Administrator
Company: 3MD, Inc.
Location: Redmond
Posted Sep 26, 2023
Required Education and Experience: High School Diploma Required 5-10 Years of Experience Qualifications:• Bachelor's degree preferred; a high school diploma required• 5 to 10 years of systems administration experience preferred; a minimum of 3 years of systems administration experience required.• Knowledge in the following o Windows Server infrastructure o Active Directory and Group Policies o Storage Area Networks o Telecommunications systems o Presenting Technical Information o Database and Data Management • Ability to operate in Various Operating Systems • Excellent verbal and written communication• Intermediate in Microsoft Office Products• Quickbase background preferred AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Duties, responsibilities and activities may change at any time with or without notice. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Communication Proficiency 5. Initiative 4. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Develop, maintain, and monitor procedures and policies • Assist in interface planning methodology by communication with clients, vendors and Team Members• Responsible for all aspects of functional and technical design, development and implementation of interface to include production cutover• Coordinate and communicate the change control process, in conjunction with Team Members and clients, to ensure efficient processing• Implement all changes in the production environment concerning on-line and batch system• Provide for efficient database operations, including total throughput, input/output analysis and performance statistics• Establish database management criteria including transaction logging, backups, restore and recover, and disaster recovery• Coordinate software upgrades with software vendors and Team Members as necessary• Coordinate capacity, planning and analyze information concerning• Job-processing time, response times, hardware, software and voice utilization, CPU loads• Monitor system device capacities and status• Coordinate and control system tuning and hardware tuning and hardware integration • Develop computer and/or voice usage policies and standards as required• Monitor compliance with policies and regularly report results to CIO• Issue technical bulletins to inform users of system changes• Act as technical advisor to systems analysts, application specialists, and operations personnel • Maintain and use programs to record system use and analyze equipment use• Recommend changes for improved system operation• Specify physical requirements for computer and/or voice equipment • Develop and maintain an inventory of computer and voice equipment for monitoring electrical power kilovolt ampere use, BTU air conditioning loads, and floor loading• Analyze computer and/or voice system malfunctions, including the number and type of re-starts, processing delays and errors, and other evidence of unsatisfactory or unusual conditions • Develop action plans to address unsatisfactory occurrences• Respond to and resolve calls referred from the Help Desk using resources • Manage technical Performance Improvement programs, stressing quality control of service to clients • Evaluate and manage service contracts for computer and/or voice systems, including recommendations for renewals and cancellations• Ensure data/system security by protecting the corporate Information Technologies from unauthorized access, use, or interruption• Develop, implement, and maintain a security program for the protection of systems hardware, software, and data.