Night Shift Jobs in Remote
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Looking for Night Shift jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Night Shift position in the Remote area.
Subject Matter Expert (SME) - Urgent Shifts
Company: Clipboard Health
Location: Remote
Posted Aug 17, 2023
This role sits within our Customer Operations team and reports to the Head of Customer Operations. SME ResponsibilitiesDive deep into location data to understand the root cause of why an Urgent Shift was created, and create a clear picture of worker reliability and behaviorAct as a subject matter expert on Urgent Shifts policies and procedures internally and externallyHold Urgent Shifts agents accountable to uncomfortably high standards, as measured by Quality Scores (QA), and Customer ExperienceEncourage cross-functional cooperation among our customer support, marketplace operations, and product teamsProactively identify opportunities for process improvement and enhanced customer experiences within Urgent ShiftsBe proficient in implementing policies and features to improve team performance and qualityAdvise and offer guidance to a dedicated team of triage agents, providing weekly feedback and 1-on-1 training sessions to ensure they perform to our uncomfortably high standardsCollaborate with the Urgent Shifts trainer to identify deficiencies in the training plan, and pTake ownership of the Urgent Shifts Escalations queue when you are on shift, ensuring SLAs are met.Track and provide regular updates on Urgent Shifts metrics, and utilize trend analysis to develop innovative solutions that improve team performanceConduct team huddles to keep the team informed about any process changes and verify that they have a clear understanding of the changesMust haves:Weekend availability. A minimum of three years of experience in a customer or client-facing position, with a proven track record of providing exceptional customer service.Strong critical reasoning abilities and attention to detail, particularly when analyzing complex cases and disputes.Ability to identify operational inefficiencies, propose solutions that align with SMART criteria, and follow through to implementation.Demonstrates sound judgment when resolving intricate cases, taking into account enterprise-level goals and values.Exceptional written and verbal communication skills, with the ability to convey complex ideas and concepts clearly and effectively to agents.Requires exceptional noticing, judgment, and decisiveness, as the ultimate responsibility for resolving cases rests with you.Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the missionExhibit exceptional leadership qualities, self-motivation, initiative, and a strong drive to achieve the team goalsNice to havesExperience with location services/tracking softwareAbility to leverage statistical tools and techniques to analyze, interpret, display, and present dataFor any questions please reach out to [email protected]. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. We are a diverse and inclusive company with a global, remote team. To learn more about the culture at Clipboard Health, take a look at our culture hub here.Goal The goal of the SME is to be a bastion of knowledge and critical reasoning that the Urgent Shifts agents can rely on to ensure we meet our team success metrics and their agent KPIs. They do this by ensuring that our team dives deep into location data and asks targeted questions of facilities to triage potential No-Call-No-Shows related to Urgent Shifts. The SME uses exceptional judgment and noticing to make decisions on difficult cases and can explain their reasoning in a clear manner so that everyone in the team can learn from this. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.About Clipboard Health:Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity.
Consultant, Applied Learning (Healthcare) - (Remote)
Company: Guild
Location: Remote
Posted Aug 17, 2023
We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. These employers span industries, with a particular focus on employers with large populations of front-line employees, including Healthcare, Financial Services, Retail, Restaurants and Telecommunications. This role will focus on employer partners in healthcare, using a mix of strategic consulting, problem-solving, and customer success.As Consultant, Applied Learning, you will:Develop client-facing assets, especially Google Slide presentations, to guide employer partners through the applied learning implementation processCollaborate with team members to build self-service and enablement tools for internal and external audiences on key applied learning information (e.g., program details, roles & responsibilities, best practices, case studies, etc. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others. Guild is an equal opportunity employer. If you have a disability or special need that requires accommodation, please let your recruiter know. Guild will treat my information in accordance with Guild’s Privacy Policy.I have reviewed and agree to Guild’s Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own. Guild is female-founded and a certified B Corp. If you don’t have 100% of the qualifications but can see yourself doing a great job, we invite you to apply.LI-MB1At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. Total compensation for this role is market competitive, including a base salary range of $90,000 - $108,750, as well as company stock options. We currently offer the following benefits: Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)Access to a 401k to help save for the futureOpen vacation policy for employees to rest and recharge8 days of fully-paid sick leave, to take the time to heal and or recover Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support servicesEducation benefits and tuition assistance to help your future development and growth PRIVACY NOTICEI understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application.
Inbound Phone Support Agent - Call Center
Company: Signpost
Location: Remote
Posted Aug 18, 2023
Signpost is a company that helps small businesses improve their online presence, convert consumers, and remarket to existing customers. They offer cloud-based software and live chat support to provide optimal service to clients nationwide. They are hiring for inbound phone support agents to work remotely and answer a high volume of calls, providing exceptional customer service.
HR Coordinator
Company: Intelligent Technical Solutions
Location: Remote
Posted Aug 18, 2023
The HR Coordinator role involves handling HR inquiries, administering terminations, coordinating with account managers, and assisting with benefits audits. The position requires at least 6 months of relevant experience, a degree in HR or related field, strong communication skills, and proficiency in Microsoft Office and ticketing tools. The job offers a competitive pay rate, comprehensive benefits, and a full-time work schedule. The application process includes a pre-employment assessment and a pre-recorded video interview.
Bilingual Care Concierge Associate
Company: The Helper Bees
Location: Remote
Posted Aug 18, 2023
9am - 5pm PST, 11:30-8PM PST, etc. We are an equal opportunity employer that welcomes all qualified applicants without discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, age, martial status, veteran status, disability status, or any non-merit based or legally protected grounds.The Helper Bees provides reasonable accommodations to qualified individuals with disabilities during the job application and interview process. To request an accommodation, please let your recruiter know. Ex. The Care Concierge Associate is responsible for administrative tasks supporting members with planning, organizing, and executing their benefits. )Duties/Responsibilities:Answer inbound calls to assist members with completing assessments and recommend a plan for services based on member needs and capabilitiesMake outbound calls to follow up with membersHelp members and families develop their capacity of and access to resources including but not limited to:HomecareMealsTransportationErrandsHome ModificationPest ControlSocial Support ServicesParticipate in the coordination and scheduling of servicesOther duties as assigned/necessaryRequirementsWhat you'll need:High School DiplomaExperience in Public/Community Health, or related field preferredProven experience answering inbound callsAbility to work with multi-disciplinary teamsExcellent time-management and organizational skillsPossesses experience in the following areas: Social Services, Care Coordination, Healthcare Navigation, Public Health, Community Organizing, Volunteer WorkComputer proficiency and knowledge of clerical functionsPossesses both interpersonal and telephonic communication skillsRequired Skills/Abilities:Passionate about improving health outcomes through home and community-based servicesYou thrive in working in a fast-paced start-up environmentChange doesn't scare you, in fact, it does the opposite -- it fuels you!Excellent written/verbal communication skills?Physical Requirements:Prolonged periods of sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.The Helper Bees is committed to building a workplace where diversity, equity, and inclusion is valued and prioritized. This team utilizes the results of assessments, screenings, and their knowledge of community-based resources to help clients achieve their care journey goals. That's why we make it a priority to remind ourselves to create space to celebrate wins, big or small.As a Care Concierge Associate you will be responsible for assisting benefit recipients with navigation of the product platform, recommendations for service offerings, and supporting the completion orders on behalf of the member. *Must be located within the United StatesSalary Description$40,000 per year *Candidates must be bilingual (English/Spanish) and be available to work an 8 hour shift between the hours of 8am and 8pm PST (willing to consider 8 hour schedules within this window.
Substance Use Disorder (SUD) Clinical Care Navigator
Company: Spring Health
Location: Remote
Posted Aug 18, 2023
Spring Health is a comprehensive mental health solution for employers and health plans, offering a wide range of services including meditation, coaching, therapy, and medication. They use clinically validated technology to personalize care for each individual. The company has partnered with over 800 companies and has raised over $370 million from prominent investors, reaching a valuation of $2.5 billion. They are currently seeking licensed mental health professionals to join their Care Navigation team to support members with substance use issues. The role involves telephonic screening, brief intervention, and referral of members to treatment providers, as well as providing ongoing care coordination and support. The ideal candidate should have a minimum of 2+ years of SUD clinical care experience, be tech-savvy, and have excellent communication skills. The target salary range for this hourly position is $33.33-$42.3.
Member Support Team Lead
Company: PrizePicks
Location: Remote
Posted Aug 18, 2023
)Annual bonus & stock options Wellness programCompany equipment provided (Windows & Mac options)Annual performance reviews with opportunity for growth and career developmentYou must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship or an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. )Modern work schedule focused on getting the job done, not hours clockedWorkplace flexibility Company and team outings, we encourage a tight-knit workplaceGenerous Maternity AND Paternity leave (16 weeks! )Processing Velocity Limit Request in a timely mannerProcessing Member Entry Limit Request in a timely mannerUpdating member account status as directed by Risk ManagementSupport the activities of the Member Retention team as it relates to member promotion eligibilityNotify Late Night Operations of necessary shift endorsementsWhat you have:Mastery of all Member Support Representative activitiesStrong communication skills, both verbal and writtenTime management and organizational skillsAble to work successfully in a team environmentHigh degree of integrity5 day weekly availability covering 40 hours per weekHoliday and Big Game day availabilityWhere you’ll live:Atlanta, GABenefits you’ll receive:In addition to your great compensation package, company subsidized medical/dental/vision coverage plans and matching 401(k), we’ll shower you with perks including: Break room with ping pong, endless snacks and in-office lunch once a weekUnlimited PTO to encourage a healthy work/life balance (2 week min required! This is a great opportunity to join our growing company and make a difference in the fantasy sports industry! What you’ll do:Participate in all responsibilities listed for Member Support Representatives as neededLead the member support team by example through complying with all processes and SOPs and delivering a world class member experience in every interactionReceive and resolve any member interactions escalated by member support representatives per the escalation protocolSupporting efforts around the accumulation of metric as requested by Supervisors and DirectorsResponding to member reviews across various platforms (App Store, Google Play Store, etc. At PrizePicks, we are the fastest growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and CS:GO. Our team of over 200 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? PrizePicks is looking for an experienced Member Support Team Lead to join our Member Experience Team.
Re-Engagement Outreach Specialist (Bilingual)
Company: Eleanor Health
Location: Remote
Posted Aug 17, 2023
Eleanor Health is a innovative practice that provides whole-person, comprehensive care for individuals with substance use disorder and mental health conditions. They offer value-based partnerships, flexible time off, comprehensive benefits, and a focus on building a great business that makes a difference. The position is remote and requires a quiet, dedicated work environment and a hardwired, high-speed internet connection. The total target compensation range for this position is $20-22 an hour.
Client Account Manager
Company: Intelligent Technical Solutions
Location: Remote
Posted Aug 17, 2023
The job description is for a sales position in IT consulting, requiring strong communication skills, strategic planning, and the ability to understand and deliver technological solutions. The role involves growing existing accounts, providing IT consulting sales support, and presenting solutions to clients. The job requires a home office setup with specific requirements and a strong cultural fit with the company. The compensation starts at $6/hour and includes benefits.
Lead Member Growth Marketing Manager, Payer & Channel Partners
Company: Spring Health
Location: Remote
Posted Aug 18, 2023
Spring Health is a comprehensive mental health solution for employers and health plans, utilizing clinically validated technology to provide personalized care. The company has equipped over 800 companies, including J.P. Morgan Chase & Co., Microsoft, and Bumble, with mental health services. They are seeking a seasoned marketer with 8+ years of experience, preferably in healthcare or employer benefits, to drive collaborative marketing strategies with health plan and channel partners. The role involves driving enrollment, maximizing engagement, and evangelizing the Spring Health brand. The company offers a competitive total rewards package, including stock options, benefits, and incentive pay. Spring Health is committed to building a diverse, inclusive, and authentic workplace.
Quality Assurance Coordinator
Company: Spring Health
Location: Remote
Posted Aug 18, 2023
Spring Health is a comprehensive mental health solution for employers and health plans, providing a leading and preferred mental health service to companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart. The company is seeking a detail-oriented Quality Assurance Coordinator to join its Care Support team.
Senior Software Engineer- Front-end
Company: MarketAxess
Location: Remote
Posted Aug 18, 2023
Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying.All of your information will be kept confidential according to EEO guidelines.LI-RemoteLI-IS1MarketAxess Privacy Notice for CandidatesCCPA Notice at Collection for California Employees and Applicants Plus, our offices are stocked with snacks.Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity daysGenerous Parental Leave: Up to 20 weeks fully paid leave401(k): Dollar-for-dollar employer match up to $10KEmployee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discountWellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and moreOnsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards locationTuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferencesCore benefits: Highly competitive medical, dental, and vision programsFor job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $145,000 USD to $200,000 USD. You will learn advanced trading markets, enabling&8239;you to fully understand the “big picture” of not only what you are developing, but why and how it benefits our customers. At the same time, you will be challenged and pushed out of your comfort zone, by directly working with the business unit and learning new and innovative&8239;technologies.How You'll Help Take Us ThereBuild a best-in-class sell side Fixed Income e-trading platformBe part of a scrum team comprised of skilled technology professionals with the goal to revolutionize bond trading efficiencyInnovate and transform business ideas into highly utilized features and services for our customersGain experience across cloud native technologies including: microservices, containers, orchestration, streaming and othersImplement and support products/initiatives from infancy to maturityDevelop and design the frontend experience for a Fixed Incoming e-trading platformWhat We’re Looking for Minimum 5 years of professional frontend development experienceA portfolio showcasing your front-end design skills and experience (Github, Dribbble or similar)Expertise and hands-on experience with ReactJSExpertise and hands-on experience with frontend state-management libraries (Redux or similar)Expertise and hands-on experience with ReactJS component libraries (Material UI/ AG Grid)Expertise and hands-on experience with GraphQL (Apollo or similar)Expertise and hands-on experience with mono-reposExperience with NoSql (MongoDB/Atlas)Experience with Typescript or ES6+Experience with UX Design tools (Figma)Knowledge of ElectronHistory of working in a SAFe, Kanban, DevOps, or Agile/Scrum development methodology environment What You Can Expect from UsFree Food: We provide free lunch for employees when they are working in the office. Join us and help Take Us There. The RoleAs a Senior Front-end Software Engineer, you will work closely with your team to design and implement new features and products. We know where we’re going. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. There will be twists and turns, because no one’s ever done this before. Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace.