Proven Track Record Jobs in Atlanta, GA
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Looking for Proven Track Record jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Proven Track Record position in the Atlanta, GA area.
Payment Integrity Analyst
Company: Rialtic
Location: Atlanta, GA
Posted Feb 26, 2024
Rialtic, a healthcare software platform founded in 2020, is seeking a Healthcare Content Analyst with 2-5+ years of claims editing experience. The role involves researching and interpreting healthcare policies, creating billing edits, and collaborating with a team of experts to develop software editing rules. The ideal candidate should possess nationally recognized coding or billing credentials, experience in claims adjudication, and proficiency in Excel. Rialtic values high integrity, customer value, teamwork, boldness, excellence, and wellbeing. Benefits include remote work, meaningful equity, unlimited PTO, and comprehensive health plans.
Partner Product Manager
Company: Juvare
Location: Atlanta, GA
Posted Feb 28, 2024
JUVARE, a SaaS software company specializing in enterprise resilience solutions, seeks a Product Manager to lead product strategy and delivery. The role involves creating and launching a partner program, identifying and onboarding software and data partners, collaborating with stakeholders, developing integration roadmaps, liaising with engineering teams, and establishing performance metrics. The ideal candidate has 5+ years of experience in partner management or business development, strong strategic thinking, communication, and problem-solving skills. JUVARE offers comprehensive benefits and opportunities for professional growth. The position requires US work authorization and clearance for access to sensitive government information.
Sales & Marketing Analyst
Company: Exotec
Location: Atlanta, GA
Posted Feb 27, 2024
Exotec is a leading company in robotics and artificial intelligence, revolutionizing order fulfillment in retail and e-commerce. Their solutions are deployed globally, contributing to the success of major brands. Exotec offers an exciting work environment with opportunities for growth and learning. The role involves analyzing marketing data, generating reports, and providing actionable insights to stakeholders. Requirements include an analytical degree, experience with data analysis tools, and familiarity with programming languages like Python. Benefits include a stock option plan, comprehensive health coverage, and numerous training opportunities.
GSE Manager
Company: Alliance Ground International
Location: Atlanta, GA
Posted Feb 27, 2024
The job description is for a GSE Maintenance Manager at ATL, requiring a seasoned professional with extensive experience in GSE management, strong commitment to safety, and vision for driving operational excellence. The role involves strategic leadership, maintenance oversight, safety and compliance, team development, resource management, budget management, inventory control, emergency response, documentation, customer relations, and continuous improvement.
Enablement Lead
Company: Docebo
Location: Atlanta, GA
Posted Feb 27, 2024
Docebo, a rapidly growing SaaS company, is seeking an Enablement Lead to enhance its sales organization's capabilities. The role involves developing and executing enablement programs, working with internal stakeholders, and leveraging the company's learning tech stack. The ideal candidate should have 2+ years of experience in Sales/Revenue Enablement and/or corporate training, quota-carrying sales experience, and a results-driven mindset. Benefits include a generous vacation policy, career progression opportunities, and a hybrid office model. Docebo is committed to diversity and inclusion.
Project Manager
Company: Safe-Guard Products International
Location: Atlanta, GA
Posted Feb 27, 2024
The Project Manager role at Safe-Guard Products International involves partnering with customers to ensure their long-term success, managing projects, and maintaining strong client relationships. The role requires strong project management skills, excellent communication abilities, and experience in the automotive finance and insurance industry. The company offers comprehensive benefits and opportunities for growth.
Trainer
Company: Planet DDS
Location: Atlanta, GA
Posted Feb 28, 2024
Planet DDS, a leading provider of cloud-enabled dental software solutions, is seeking a Trainer with 2+ years of dental practice operations experience. The Trainer will design and deliver effective training programs, collaborate with customers and internal teams, and travel to customer sites twice a month for multiple day training sessions. Key responsibilities include training development and delivery, documentation and reporting, and continuous improvement. The ideal candidate will have excellent communication skills, a customer-centric mindset, and strong analytical skills. Additional skills preferred include a degree in training and development, experience in creating engaging training content, and familiarity with e-learning tools and LMS.
Regional Manager
Company: Dayrise Residential, LLC
Location: Atlanta, GA
Posted Feb 26, 2024
Travel to communities, meetings, etc. as needed. Provide supervision to others through training, motivation, direction, review and feedback of assigned tasks. Ensure that properties comply with all local, state, and federal regulations. Generate and analyze reports related to property performance, market trends, and other relevant metrics, and regularly update senior management on status of portfolio. Dayrise Residential is an Equal Opportunity Employer. Must be flexible and able to work varied schedule, including weekends and some holidays as required. Qualifications: High School diploma required Bachelor's Degree preferred Certified Property Supervisor (CPS) desired Four to five years related experience in this specific role Proven record of successful property management Knowledge of property leasing, marketing, accounting, maintenance, and risk mitigation Proficient in MS Office suite RealPage experience preferred Ability to delegate and communicate property management methods Desired Skills and Competencies: Collaborative team player High level verbal and written communications skills Thorough and high attention to detail Demonstrated problem-solving skills Exemplary planning and time management skills Ability to multitask and prioritize daily workload Why You Should Apply: Great Benefits (Medical, Dental, Vision, AD&D, 401K, HSA, PTO) Excellent long-term growth and advancement opportunities. Model effective leasing and customer service techniques and conduct regular team meetings to communicate goals, expectations, concerns, company policies, and any applicable changes to policy and procedures. Conduct regular property visits to assess physical condition, resident satisfaction, and compliance with company standards.
Senior Solutions Engineer (pre-Sales Solutions)
Company: Backbase
Location: Atlanta, GA
Posted Feb 27, 2024
The job posting is for a Solutions Engineer at Backbase, where you'll work with clients to shape the future of banking and make a measurable impact. You'll be a trusted advisor, problem-solver, and visionary, crafting innovative solutions and demos that solve real problems in banking.
Solution Architect
Company: TruRating
Location: Atlanta, GA
Posted Feb 28, 2024
<p><strong>TruRating be part of something which will change the world<strong> <p> <p>Take the plunge Live the dream Do something which you know will touch the lives of millions of people the world over every single day which will change the way businesses and consumers think Get out of bed in the morning for that adrenalin hit love the pace love the challenge love doing what has never been done before and love being the best youve ever been And whats more owning part of what youve created <p> <p>TruRating is a hypergrowth SWAS company that improves businesses benefits consumers and donates to charities Our patented Customer Experience CX technology collects feedback from 80+ of customers at the point of payment and provides this data in realtime to improve the multichannel experience and revenue for all retail businesses This feedback also provides transparent representative and validated information to consumers in the form of TruRating store profile pages whilst for every question we ask TruRating donates to charities around the world <p> <p>We partner with the biggest payment companies in the world and our unique integrations mean we are delivering an unprecedented dataset No other business in the world is combining online and offline sentiment and consumer behaviour data in huge volumes at near to real time <p> <p>Our customers include some of the best performing and highestprofile retailers in the world and the group is growing all the time We are collecting millions of ratings and over 150m data points every week and are live in the UK Europe North America Australia and NZ With 600m ratings now under our belt and global patents granted registered the world is there for the taking <p> <p>We need to grow our passionate team to help us live out the dream and deliver on our incredible opportunity TruRating is a global organization with US headquarters in Atlanta GA UK headquarters in London and ANZ headquarters in Sydney We are actively growing our team and invite you to check us out <p> <p><strong>The role<strong> <p> <p>The role of the Solution Architect is critical to TruRatings continued growth and success The emphasis is on <p> <ul><li>Working with our technology partners to deliver a TruRating capability this includes our instore solution with payment companies and digital integrations across a growing number of consumer touchpoints<li> <li>Helping our merchants work through the setup and implementation process to support go live<li> <li>Working with the product team as a technical Product Manager on ideas amp solutions to ensure TruRating is optimized for evolving touch points in the consumer journey across our markets platforms and verticals <li> <ul><p>The Solution Architect is expected to be expert in both the technical and process aspects of solution delivery with both partners and merchants Good communication skills are key to this role in supporting presales efforts with IT stakeholders at all levels providing clear guidance to deliver a successful projectprogram and collaboration with our internals teams product development operations and customer success <p> <p>The right candidate will have deep experience of architecting and delivering SaaS solutions with a blended skill set with payments amp POS technology digital platforms APIs and networking skills Additionally the right candidate will have experience in platform optimization through participation in product definition as a technical product manager <p> <p>The role requires a talented and highly motivated individual who fits well into the team has excellent communication skills and a keen eye for the detail The successful candidate will need to quickly understand our business models business culture ways of working and immediately add value You will be able to collaborate well with the team and clearly articulate your approach bringing colleagues and partners with you as the team continues to build a worldclass business and technical platform <p> <p><strong>Requirements<strong> <p> <p><strong>Key responsibilities<strong> <p> <ul><li>Architect and deliver partner integrations in both payment POS SCO digital platforms and cloud to cloud solutions This includes design project management and integration QA<li> <li>Work with merchants to ensure streamlined implementations are delivered to support go live dates This includes ongoing focus on internal process and product improvements to support that goal<li> <li>Work with data and product engineers to deliver internal and external facing technical projects<li> <li>Provide architectural technical design and network inputs into internal platform partnership and merchant discussions<li> <li>Provides leadership and handson support to the wider architecture groups work directly collaborating with our CTO<li> <li>Support sales and customer success teams as they work with clients from prospect to life cycle stages<li> <li>Preparing accurate and concise technical documentation for external and internal audiences<li> <ul><p><strong><strong>Key objectives<strong><strong> <p> <ul><li>Deliver and optimize partner integration solutions for physical payments POS SCO digital web app mobile and cloud to cloud instances<li> <li>Deliver successful merchant implementations with a focus on timeliness quality and ease incorporating a creative approach to problem solving and identifying opportunities to work faster and smarter with our partners and merchants<li> <li>To provide a technology and enablement vision that supports TruRatings growth across markets and verticals meeting the requirements of current and future business needs This will be recognized through your role as technical product manager with our product team<li> <li>To ensure strong communication with commercial teams sales and customer success product development and operations <li> <ul><p><strong>We would love to bring on board someone who<strong> <p> <ul><li>Is responsible for architecture design and development of partner integrations which continues to expand our addressable market in a cost effective and enterprise ready approach<li> <li>Has great experience with the design and build of modern APIs and enterprise networks to support a cloudbased SaaS service Experience with Android mobile apps and ecommerce solution suites are key <li> <li>Designs and documents solutions to deliver technical statements of work as well as operationsimplementation guides<li> <li>Can evaluate 3rd party software solutions and merchant deployments to ensure successful delivery<li> <li>Is experienced with Payments POS and SCO technology as well as working with DevOps to support infrastructure operations<li> <li>Has a fantastic track record delivering on time and with a commitment to quality<li> <li>Has experience with data schemas and how to maximize ways expand data points<li> <li>Is operationally excellent with the ability to plan prioritize and deliver with clear results<li> <li>Is a team player with excellent interpersonal skills able to collaborate across the organization<li> <li>Has excellent written verbal communication and presentation skills<li> <li>Is selfreliant resilient and proactive with a high motivation to make things happen deliver effectively and efficiently<li> <li>Can translate complex technical details to nontechnical team members both internally and with prospects<li> <li>Has Cloud service experience Azure preferred<li> <ul><p><strong>Benefits<strong> <p> <p><strong>TruRewards<strong> <p> <p>We offer our team members many benefits including 25 days holiday Paid time off days wherever you are in the world a fun and creative hybrid work environment fully stocked kitchen of treats and drinks plus fun summer and winter days out Other TruRewards include a comprehensive Healthcare package with dental and vision coverage as well as countless other softer perks <p> <p>As with everyone on the team youll have share options and own a part of the companys success <p> <p>If you are excited about this role but your experience doesnt align perfectly with every part of the job description please apply anyway Studies in this area report that some groups of us like people of colour people with disabilities and people from LGBTQ2+ communities women etc are less likely to apply for jobs unless we meet every single qualification Here at TruRating we are committed to providing the most welcoming and inclusive work environment free from any form of discrimination and inequality What makes TruRating is us all thriving as part of a diverse and supportive culture and we would love to welcome you to it <p>
Technical Support Engineer II
Company: Smarsh
Location: Atlanta, GA
Posted Feb 27, 2024
<p><b>Who are we<b><p> <p><br ><p> <p>Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester and our sustained aggressive growth has landed Smarsh in the annual Inc 5000 list of fastestgrowing American companies since 2008<p> <p><br ><p> <p><b>Summary<b><p> <p><br ><p> <p>Experienced level Technical Support Engineering role providing industrybest service to customers and partners using Smarsh products and services Focus to ensure timely response and rapid resolution of inbound requests or escalations Support delivery spans all assisted and digital support channels<p> <p><b>How will you contribute<b> <p><ul><li>Frontline support role for Enterprise products or Backline support role for Saashosted solutions or Enterprise products<li> <li>Works on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance Routinely develops reproducible testcases<li> <li>Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone web and community<li> <li>Actively diagnose troubleshoot and resolve customer issues Escalate cases as required based on customer business impact<li> <li>Develop broad expertise for multiple assigned products to maximize first contact resolution<li> <li>Build deep expertise as SME SubjectMatterExpert for assigned focused technologies or products as point of escalation for frontline or backline teams May be assigned to specialized teams or projects to leverage knowledge<li> <li>Focus on delivery of quality service to customers and partners to drive high levels of customer satisfaction and longterm loyalty<li> <li>Effectively manage cases to ensure timely customer status updates and ultimate resolution<li> <li>May require handling critical accounts customer escalations and 3rd party support coordination to resolve issues<li> <li>Log and track cases using Salesforce maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue<li> <li>Frequently engage with SRE and Engineering teams to drive resolution of issues handling all customerfacing communications to set clear expectations through closure<li> <li>Capture reuse and share knowledge using KCS KnowledgeCentered Service practices as Contributor or Publisher May include KCS Coach role or Knowledge Domain Expert KDE responsibilities for online content and product or process feedback across company<li> <li>Promote adoption and success of customers and partners using selfservice offerings including knowledgebase community and training resources<li> <li>Lead the identification and implementation of shift left changes to increase resolution rate and accelerate time to resolution<li> <li>May participate in readiness planning and activities related to prerelease or new product introduction preparation for the support team<li> <li>Advocate for product policy and process improvements that improve the customer experience<li> <li>May be assigned as Designated Support Engineer or Business Critical Support resource to specific accounts for premium offerings<li> <li>Follow required polices and processes to maintain compliance with information security and data protection requirements<li> <li>Collaborate closely with crossfunctional teams to resolve issues and fulfill customer needs<li> <li>Other duties as assigned<li> <ul><p><b>Required technical skills<b> <p><ul><li>Strong troubleshooting skills at the network layer<li> <li>Basic MSSQL syntax and connection troubleshooting skills<li> <li>SaaSCloud application support experience<li> <li>Some PhoneMobile application support AndroidiOS support experience is desirable<li> <li>Some onpremise support experience highly preferred<li> <li>Experience with support tools like Postman Command line functions Powershell scripting and Excel ability to usecreate macros and formulae<li> <ul><p><b>What will you bring<b> <p><ul><li>College degree in technical related field or industrycareer equivalent experience<li> <li>Minimum of 3 years in a support delivery role or 6 plus years industrycareer equivalent experience<li> <li>Passion for helping customers succeed<li> <li>Deep IT networking database or SaaSCloud application support experience Onpremise support experience highly desirable<li> <li>Industry certifications in Windows Linux RDBMS AWS are highly desirable<li> <li>Excellent verbal written and interpersonal communication skills<li> <li>Expert level diagnosis and problemsolving abilities<li> <li>Time management and critical thinking skills<li> <li>Proficient in using CRM business systems Microsoft business applications JIRAConfluence and related platforms<li> <ul><p> <p><p><b>About our culture<b><p> <p><br ><p> <p>Smarsh hires lifelong learners with a passion for innovating with purpose humility and humor Collaboration is at the heart of everything we do We work closely with the most popular communications platforms and the worlds leading cloud infrastructure platforms We use the latest in AIML technology to help our customers break new ground at scale We are a global organization that values diversity and we believe that providing opportunities for everyone to be their authentic self is key to our success Smarsh leadership culture and commitment to developing our people have all garnered Comparablycom Best Places to Work Awards Come join us and find out what the best work of your career looks like<p> <p><p>
Customer Success Manager
Company: Kaleris
Location: Atlanta, GA
Posted Feb 27, 2024
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Where needed, liaise between the customer and internal stakeholders (commercial, product management, finance, services, and support) Role will carry: a sales quota associated with delivering added value through extended use of the applications (additional license options, incremental automation infrastructure, consulting services, training services etc.) *We do not accept unsolicited external resumes from outside, third-party sources* an incremental CSAT / NPS target associated with designated accounts Requirements Bachelor's degree in business or a related field preferred 3 years of Account Management and related experience Proven ability to solve problems creatively Experience seeing projects through the full life cycle Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Operational Logistics (including yard management, warehouse management or transport management) AND / OR software vendor experience (YMS, TMS, WMS) is preferred but not essential Nice-To-Haves Fluency in multiple languages Experience with related systems such as transportation management, warehouse management, automation, RFID technology Knowledge of networking technologies or cloud-based enterprise solutions Benefits & Compensation Competitive compensation package Full benefits package (medical, dental, vision) with option for HSA FSA and DCFSA Pet insurance Paid Time Off (FlexPTO, parental leave, volunteering time off) 401K (with employer match) Life/AD&D (paid for by Kaleris) Disability (LTD and STD plan paid for by Kaleris) Employee Assistance Program Career growth and mentorship The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the position may change necessary to business demands. We are an equal-opportunity employer and value diversity at Kaleris. The Customer Success Manager must be passionate about Kaleris’ success and our customers’ success. The role will be responsible for and challenged to direct a variety of programs within Kaleris Global Technical Support organization to include the following: Responsibilities Engage with assigned customers Develop an in-depth understanding of the customers software environment Implement and document action plans to address open issues and resolve timely Set up ongoing contact with customer including but not limited to QBR’s Schedule conference calls Update customer contact list Customer Success Best Practices: Drive initiatives within the Support group to capitalize on industry best practices, adopting them to our unique business and industry. This position is highly visible and requires a high-energy, positive individual who thrives on providing service excellence to every customer. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation. We’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base.