Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Senior HR Specialist EMEA

Company: 1Password

Location: Remote

Posted Jan 24, 2025

1Password is seeking a Senior HR Specialist for a hybrid role supporting HR functions, including HR Business Partnering and HR Operations. The role involves driving people initiatives, fostering partnerships, and delivering operational excellence. The ideal candidate should have 4+ years of experience in HR, knowledge of German, UK, and Dutch HR practices, and experience in an international scaleup environment. The role requires a commitment to operational excellence, collaboration, and a serviceminded mentality. 1Password offers a comprehensive benefits package, including maternity and parental leave top-up programs, wellness spending allowance, generous PTO, and company equity for all full-time employees.

FP&A Manager

Company: 1Password

Location: Remote

Posted Jan 24, 2025

1Password is seeking a detail-oriented FP&A Manager to join their remote finance team in the US or Canada. The role involves comprehensive financial analysis, monthly reporting, budgeting, and forecasting. The successful candidate will have 7+ years of financial analysis experience, expert knowledge in Excel, and strong strategic thinking skills. The company offers competitive compensation, generous benefits, and a remote-first culture. They value simplicity, honesty, and a human-centric approach to problem-solving.

Writer, Capital Markets

Company: Chainlink Labs

Location: Remote

Posted Jan 24, 2025

Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking a content specialist with 5+ years of experience in banking and capital markets. The role involves creating, reviewing, and promoting content related to Chainlink's role in on-chain finance and asset tokenization. The successful candidate will collaborate with a cross-functional team and have a strong understanding of blockchain technology and financial market infrastructure. This is a career-defining opportunity to join a fast-growing project in the blockchain ecosystem.

Energy Advisor - Central Time Zone

Company: ADNET Systems, Inc.

Location: Remote

Posted Jan 24, 2025

AdNetAccountNet Inc, an 8a WOSB LGBTE and WBE-owned management consulting firm, is seeking candidates with a strong interest in energy efficiency. The role involves working closely with utility energy efficiency programs and energy-efficient technologies associated with commercial and residential building systems. Key responsibilities include reviewing project application forms, providing technical assistance, performing energy savings calculations, and coordinating with program quality control activities. The ideal candidate should have a high school diploma, 2+ years of professional work experience, and a bachelor's degree is strongly preferred. Prior experience or a strong interest in energy efficiency is a plus. The company embraces diversity and equality, and the role offers a salary of $2000 per hour with 40 hours expected per week.

Account Manager

Company: AHEAD

Location: Remote

Posted Jan 24, 2025

AHEAD is a company that builds platforms for digital business, prioritizing a culture of belonging where all perspectives are valued. They are an equal opportunity employer and embrace candidates that contribute to diversification. The Account Manager role involves supporting clients, ensuring service level agreements are met, and driving process improvements. Qualifications include understanding of IT Service Management, good change management skills, and proficiency in MS Office. AHEAD values diversity, offers competitive benefits, and has a compensation range based on experience and location.

Senior Director of Security Operations

Company: Business Wire

Location: Remote

Posted Jan 24, 2025

Business Wire, a Berkshire Hathaway company, is seeking a Senior Director of Security Operations. The role involves overseeing the company's security infrastructure, focusing on cloud and data center security, and leading incident response efforts. The ideal candidate will have a Bachelors or Masters degree in Computer Science or a related field, 10+ years of relevant industry experience, and proven expertise in cloud security. The position offers a competitive salary range of $250K to $265K per year, excellent health benefits, remote work options, and a comprehensive total rewards package.

Account Executive (Southeast)

Company: StackAdapt

Location: Remote

Posted Jan 24, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They offer a variety of ad formats including native display, video, connected TV, audio, in-game, and digital out-of-home ads. The company empowers digitally-focused businesses to deliver exceptional campaign performance. StackAdapt is a remote-first company, open to candidates in the Southeast US region. The Account Executive (AE) role involves sales activities, customer relationship management, and growing existing business and closing new programmatic advertising revenue from agencies and brands. The AE must understand clients' long-term business objectives and seek partnership opportunities. StackAdapt provides a competitive salary, benefits, and a supportive work culture.

Support Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in an office, from home, or a combination. The company values experience in technical enterprise support, particularly with Java/J2EE application troubleshooting, and understanding of various operating systems, application server technologies, and relational databases. Excellent communication skills and the ability to advocate for customers are essential. Atlassian promotes a culture of continuous improvement and technical growth, offering comprehensive perks and benefits. The company is committed to diversity and inclusion, ensuring all perspectives are considered in their products and culture.

Finance Business Process Specialist II

Company: Jabil

Location: Remote

Posted Jan 24, 2025

Jabil, a global leader in engineering, manufacturing, and supply chain solutions, seeks a Finance Digital Transformation professional. The role involves improving finance function efficiency, focusing on financial systems for Corporate Financial Reporting. Key responsibilities include serving as a technical resource, supporting month-end activities, coordinating training, and communicating system changes. The ideal candidate should possess excellent communication skills, strong knowledge of financial systems (SAP, BW, TM1, myAnalytics), and understanding of Jabil's financial reporting process and P&L structure. Proficiency in Microsoft Office and Lean Six Sigma Methodologies is preferred.

Implementation Engineer(Remote, US)

Company: Level AI

Location: Remote

Posted Jan 24, 2025

Level AI, a leading provider of AI-based SaaS solutions for modern contact centers, is seeking a remote SaaS Instance Setup Coordinator. The role involves setting up and deploying SaaS instances, communicating infrastructure to customers and internal teams, managing implementation processes, and collaborating with cross-functional teams. The ideal candidate should have programming skills, cloud computing experience, familiarity with telephony systems, and proven project management abilities. Strong communication, self-motivation, and problem-solving skills are essential.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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