Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Vice President, Enterprise New Business, Community Engagement / ESG

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company founded in 2008, specializes in social impact education addressing issues like financial wellness and mental health. With over 41 million learners globally, EVERFI has been recognized as a World's Most Innovative Company by Fast Company and featured on Fortune Magazine's Impact 20 List. The Vice President, Enterprise New Business, is sought to build new client relationships, acquire new logos, and meet revenue goals for the Community Engagement business, focusing on Health & Wellness & Sustainability.

Software Engineer, Android

Company: Meta

Location: Remote

Posted Jan 24, 2025

Patient Safety Officer (MD/DO)

Company: Included Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Patient Safety Officer MDDO to lead a patient safety team and oversee quality and safety programs. The role involves collaborating with clinical and operational leaders to improve outcomes, addressing concerns, and sharing team impact with internal and external audiences. The ideal candidate is a clinician with data-driven decision-making skills and experience in healthcare quality or patient safety roles. The position is remote with a base salary range of $203,330 - $287,210+ equity, benefits, and bonus. The company offers a remote-first culture, comprehensive medical coverage, paid parental leave, and work-from-home reimbursement.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Senior Product Manager, Growth Platforms (Martech)

Company: Scribd

Location: Remote

Posted Jan 24, 2025

Scribd is seeking an experienced Senior Product Manager to lead marketing technology initiatives. The ideal candidate will develop and execute the martech product roadmap, evaluate and integrate third-party tools, and collaborate with product and marketing teams to improve the customer journey. The role requires strong analytical skills, experience in building and scaling MarTech stacks, and knowledge of marketing automation tools. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Senior Software Engineer - Backend

Company: KeepTruckin

Location: Vancouver, Canada / Remote

Posted Jan 24, 2025

KeepTruckin, a company specializing in AI and computer vision technology, is seeking a Software Engineer. The role involves designing backend components, implementing scalable architecture, and working on projects like Telematics, Geolocation, and video streaming. The ideal candidate should have a degree in Computer Science, 5+ years of software development experience, and expertise in languages like Ruby on Rails, Java, Go Lang, or JavaScript/Node.js. Experience with AWS cloud infrastructure, relational and NoSQL databases is also required. KeepTruckin values diversity and inclusivity, and is an equal opportunity employer.

Event Marketing & Operations Intern

Company: PEAK6

Location: Remote

Posted Jan 24, 2025

Evil Geniuses (EG), a leading esports organization founded in 1999, is seeking a highly motivated individual for a 9-month paid internship starting in January 2025. The intern will gain hands-on experience in the gaming industry, working closely with EG's marketing and gaming team. The role involves ideating on fan engagement strategies, planning and executing in-person events, and collaborating with colleges and universities. The ideal candidate should be a self-starter, team-oriented, flexible, and have excellent communication skills. The intern will receive guidance from a mentor, work on dynamic projects, and be exposed to the business side of esports.

High Yield, Trader - Vice President

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 24, 2025

Product Marketing Manager - B2B - Client Marketing

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Product Marketing Manager (PMM) for their Client Marketing vertical. The role involves supercharging the Client Success team's efforts in achieving client satisfaction, retention, and growth goals. The PMM will develop content and programming to engage the existing client base, focusing on client reporting and insights. The ideal candidate should have 5+ years of Product Marketing or B2B Marketing experience, excellent communication skills, and strong data literacy. They should also be able to work across multiple stakeholders and thrive in a demanding, creative environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages